Yureka recently started receiving the Cyanogen 12 update based on Android 5.0 (Lollipop). The update has however brought a bunch of bugs with it; one of them is the issue with Proximity Sensor of the device which causes the phone’s screen to turn off during an incoming or outgoing call. The issue was there in the KitKat OS as well, but it was a way less common. Anyways, while we expect YU or Cyanogen to push an incremental update fixing the issue, here’s a possible solution which should help.
- Outgoing & Incoming Calls – Screen turns off during a call
- Incoming Calls – Screen turns off as soon as you receive a call making it impossible to even pick up the call.
Fixing the Blank/Black Screen Issue
The blank (or black) screen during calls is caused by the Proximity Senor of the phone. It is a hardware issue with the sensor as its detection is not as robust as it needs to be. Calibrating the proximity sensor manually can fix or at least reduce the occurrence of Blank Screen during incoming and outgoing calls. Follow these steps to calibrate the Proximity Sensor on your Yureka.
- Open the DialPad on your Yureka
- Dial *#*#7769#*#*
- In the proximity calibration screen, tap on Start
- Wait a few seconds till it reads Calibration Good (in green)
- Tap Exit and you’re good to go.
That’s it. Most likely you won’t face the issue on the next call that you receive. If you still face it, make sure that there is no dust or screen protector covering the Proximity Sensor. Then restart your phone and consider repeating the steps again.
Don’t forget to leave your response in the comments section below. We’d like to know if this solved the problem for you or not.
Sir,how to do it in 7.1.1 version…plz help…*#*#7769#*#*
It is not working
The setting was only available in Yureka running CyanogenMod. The later clean Android version did not have this setting.
this is very helpful…
recalibrating the proximity helped my problem to get solved.
thanks alot
It’s not working…when I m dialling this no. Then mobile restart automatically..
Wt I
do??
My phone screen is blinking on of if its just on normal screen ,not able to open any app…only Google and YouTube is working .my cell is yureka
After getting calibration good.problem not solved. Still screen is going black while calling..then ringtone sound also not coming…please give solution
Thanks for your suggestions. Problem is now resolved. Now my phone is working good. Thanks a lot…
Thank you. Working good for me now, though my question is its an old fone now my yureka plus which is on cyanogen OS 12 so i had this problem when I purchased the fone then as well I had the same OS so I fixed using this info. But today after about a year and half it happens again, indeed it got fixed again but curious why did it happen again when it was manually calibrated earlier?
The problem is resolved…..no black screen during incoming and outgoing calls….now I am very happy…thanks for your guidance..
Hi I’m using YU yurekha plus and I’m updated to Cyanogen mode of crdroid android 7.1 my proximity sensor having problem while outgoing calls or incoming calls my screen is becoming black I tried the code *#*#7769#*#* but the proximity sensor tab is not opening. Kindly help me to solve this problem
I bought a new yu yureka black device .but when i insert the sim card and start a call then screen will be blank & press any key but no effect.
Please suggest me some trick .
If I call a Jio number it will not connect …what’s the problem I don’t understand .
Sala duplicate Ni h fir bhi duplicate comment dikha rha ..
If I call a Jio number it will not connect …what’s the problem I don’t understand .
sir,calibration is not good in yureka ao5510.what to do?screen goes black during call.
I have Jio sim in my YU phone from Jan 2017 and recently I am facing one problem that it is restarting and screen becoming black. Unable to do anything but getting incoming calls. I rebooted 6-7 times and got the screen back. after 2 days again I had to do the reboot and again I faced the same problem . Please let us know if any solution for this. Otherwise it is working fine.
my phone screen is broken….will proximity sensors work
Depends on what portion of the display is broken. If the proximity sensor is working fine and nothing is blocking its path, then it will continue to work.
well right now it is working. thank u
lower half part is broken……..sometimes it is working & sometimes not
The problem is resolved. Thankyou for the guidance
bhai aur koi problem toh nahi aati yureka black me ….
mene naya lena tha…
Thank you. t worked. problem solved. Phone is not turning off during calls.
I have you yureka plus I dialed *#*#7769#*#* but the calibration screen does not appeared
It was only enabled on Yureka running CyanogenOS.
Calibration fail
It must be an issue with your proximity sensor then.
Hallo please help me I entered the number you given to set proximity info but it just not working.please suggest me some thing this is my new phone
The new version runs on stock Android. This option was only available in Yureka running CyanogenMod.
Am unable yo dial the number that you have specified..
Its working for me …thx a lot 🙂
does for dialing the code requires sim card inserted in my yureka plus…??
No. It doesn’t require a SIM card to be inserted.
Thanks, it worked.
Working properly nice and thanks
Thanks.. It worked well
Working proper nice job thanks
Tank u tank u its very useful cleared all my confusions and my tensions its a great solution its worked well and iam very happy ….
Not work in my mobile it show calibration failed
Fig above 122 so plz
if callibaration failed what we need to do next?
Make sure that no screenguard or dust is covering the proximity sensor on the phone. The proximity sensor is most likely having hardware issues if it still says calibration failed.
Hello…I am yureka plus user….I have installed Cm12 manually…..I have resolved many issue…..but still facing is conference call….as it shows”can’t switch calls” and goes back to current call……neither it hold the call…..shows same error…please help…..big fan of cyanogen…..as able to use full features of my device…
Just guessing, it might be a network issue. Does the same SIM manage to do conferencing in other mobiles?
Faced same problem with my phone, it really works.
I faced this problem (phoe restarts while making call) on my Yureka A5510 when i dial this code my phone restart so what can i do ???? Please help me…
It worked. I had uninstalled jio app and even factory reset my phone but the problem had persisted. Now its fine !!
My phone was having the same problem and this was very useful tip… Very happy to follow the same
I’m glad that it has helped you. Share the article with your other friends who have the YU devices.
Oh… Wow it worked. I am so happy after long period this is solved. I should have visited this question before finally you rocks.
Nothing comes after dialing the code on my YU yuphoria. the screen goes black and it did not respond until the call ends…
Please help!!
This trick fixed my black screen issue in Nexus 6. Thanks a lot.
I thought the setting was only deployed in Cyanogen OS. Strange to see it working in nexus with nearly stock android.
But still wonderful to hear that it helped you out. Unfortunately it isn’t a permanent solution.
Ohhh now I know its not a permanent solution, I posted a question and this information is the answer to that . Thank You but now my question then what is the permanent solution?
I faced this problem (screen getting black while making call) on my Yureka A5510 mobile after installing Jio4GVolte app. After following these steps (calibration of proximity sensor) worked Flawlessly this trick. Very Very helpful, thank you very much.
Display light is going to off when out going calls
Excellent, thanks for the trick
good solution
its working
thanks
Hi
I’m using YU Yureka mobile and I have a auto restart problem and sensor red light is enable how to solve this problem.
I am using Yureka (model no AO5510)When a call is coming its not showing on the screen and screen doesnot light up what could have gone wrong
it shows celibration fail
Thanks a lot
Wow. Thank YU.it works..
thank you very much. It is working.
Yes , this is working fine . Excellent solution
Thanks for the post
Hi everyone. if it is not working then there is one more solution. those who have facing the same problem.
if someone is calling you and phone is ringing but screen is off or on but there is nothing -> click “phone(where you dial number) app” then from menu, click middle option which is “Return to call in progress”. after this you can see actual screen of calling.. then pickup the phone in regular manner.. try it… it works.. 🙂
but wat is the permanent solution.. everytime u cannot afford to this..
*#*#7769#*#* this not working
Perfect. Issue got resolved.
Many many thanks dear.Solution worked.
my home screen app symbol is disable and i want solution.
i tried with icon labels show option but its not working.
Thanks it worked for me with *#*#7769#*#*
thanks its working
thks solved
Nice solution, its worked well, thanks..
itss reAlly v.muchh HelpfuL..iwas just leaving the phOne buT this soLution is just fantasticc
Thankks aLot
Thnx a lot…its really solve this problem…..thnx again
Its working ,thanks buddy
very very good post i have realy thanks for you many thanks ……
It’s really good, thanks a lot
I am Getting Same problem and it showing Calibration off Thanks dear ur awosome
*#*#7769#*#* is not working
CALIBRATION FAIL
CROSSTALK =255
Thank u,Issue of not getting ring tone for incoming call is resolved
S Now Problem Resolve . Thank you Ur Updated
very very good post i have realy thanks for you
I faced same problem. I tried but it is not useful for me.
FACED THE ISSUE OF SCREEN GOING BLANK AND GOOD SOLUTION. IT WORKED. THANKS A LOT
WI FI SYMBOL NOT SHOWN ON MY YUREKA AO 5510 ATHENTICATION PROBLEM SHOWN WHEN SEARCH WI FI. SEND ME SOLUTION
screen is becoming blank on yureka phone while calling above mentioned way is not working. what is the other solution to it
nice solution ..issue resolved thnks alot
Issue sot resolved for me
I faced same problem. I tried but it is not useful for me.
Perfect…… Issue got resolved… Thanks
I did still I have facing this issue.. Kindly help pls…
Not working still facing same problem
No response *#*#7769#*#*
Nice solution, its worked well on this scary issue. Thanks for sharing the post.
*#*#7769#*#* is not working
CALIBRATION FAIL
CROSSTALK =255
I also have same problem please tell if you got solution.
me too. please help me calibration fail
Tell me solution sensor is not working
*#*#7769#*#* is not working
*#*#7769#*#* is not working signal is low label is not high on my yureca version 5.1.1 lollipop, plz suggest any other method
over heatting problem plz help me
I’m using yuphoria mobile , in that I’m faing phone hanging problem …! Sudden blackouts for sometime while using some apps and playing games …! Slow processing while using apps …! I have 1 GB RAM free in 2 GB RAM of my mobile …! Internal storage also have sufficient space …! Provide any solution for my problem …!
Thanks in regards …!
Superb, it worked, thanks a Lot.
That s the power of internet/technology.
not working in micromax yureka handset my sceen get blank when i tried to call anyone.
It only works on Yureka running CyanogenMod Lollipop.
Thanks a lot. problem solved.
it’s not working in YU yureka. i tried so many times but problem still as it is. it’s not a sufficient method or solution.
thanku…its working
It works, than k you so Much
and one more suggestion i would like to have is that why my sim card contacts are not been shown as an account and why only the phone , i mean to say my contacts on the sim is not there but only the phone contacts is reading and my sim accounts are not been shown.
if you can help me with this issues , it would be a great help to you all
Hi this is Dipak Rana , thanks alot for the suggestion , its working now but at point of times the same things happen again and again and also always shows me system update even after updating it 2 time , can you please suggest me and get me out of this problem ?
Thank you..
It works.. Now Phone is working Properly.
Help me plzzz I can’t the received the notification call tone during the call
Thanks sir it worked for me
Thank you very much it was worked in my android 5.1.1 yureka mobile.
It did fix the issues. Great solution. Thanks
hey dear.. I did Calibration Fail is coming. What does this mean.. what should i do . Please reply
Superb my long time issue solved, thanks a ton dear
I have recently changed my display and touch because they are broken, my phone is working very slow, also it’s starting blank when I calls someone. Its Autatically gets off many a times, please help me dear
I am facing same problem. Recently I have change my display due to broken. Now it is blank while outgoing & incoming call. so I can not receive & cut the call. Please help me.
*#*#7769#*#* is not working on my yureca version 5.1.1 lollipop, plz suggest any other method
Hi,
*#*#7769#*#* is not working in Kitakat it is working in Lolipop OS but same problem having in Kitkat OS. Could you please suggest
There is no solution for the KitKat users.
ya it was working thank you
Thank yu.my phone is working.I am also suffered with same problem.atlast guidance helped.
I did it just now and received a no. 4 as a crosstalk. What does it mean?
Thank you so much sir my problem is solved
I’m using YU yureka and it is updated to 5.1.1 and ROM 12.1. It goes blank screen between and shows system ui stopped working ,its annoying please help me out
it helped….ty
its working the problem is getting solved
Thanks…It worked for me…..
I tried it but it says ‘Calibration fail’. Please help.
Great, Now its working normally but need to check frequent calls too.
Thanks for the valuable guidance.
FANTASTIC.. two times i used this help… thank you very much….
Awesome …..it is working well …..thank you …it is really helpful….
whats is the resale value of 11 month old yureka
You’d be better off checking at OLX how much others are asking for the phone.
!!! Geart !!!! done very well… now it work properly………… thanks
That was pretty cool man. Thanks helped now 🙂
thqs a. lot …
I tried with doing calibration with *#*#7769#*#* code , after start the device is showing ” Calibratio is good ” and crosstalk =4.
But screen become dark while incoming and out going calls , if the calls end within minute screen will be ON only , more than minute screen become dark and need to end call by using
ON /OFF button to wake up the screen.
Please suggest..
Screen become black during incoming & out going calls
Its works but the picture is coming incognito symbol like how to solve this
THANKS ALOT THIS SOLVES MY PROBLEMS ALOT
thanks its work
Thanks its work for me
thnx. it works for me
after dial *#*#7769#*#* reflect high=40 low=25 offset =0 crosstalk=21 how to reduce crosstalk from 21 to 14 as per your instruction
P sensor rubber was missed I need that where can I get that please help me I m in strucking with this isssue
Thanks.it really worked for me…..
Dude, mine is going blank even when I’m not making any calls. It just goes dark, re opens in the locked homepage, but the page I was using is not lost.
Thank you so much yaar… now my problem is solved and guyys its working
WHAT WILL DOING IN KITKET 4.4
This is not available in KitKat.
I had this problem for the first time after about seven or eight months after purchase and I tried your solution. It really worked and the phone is ok now. Thanks a lot.
Not worked yet…
Ya that’s right its really working thank you buddy
its good but what to for other android os, other brand phone?….thanks….
It worked thanks a lot
Awesome man!! Thank you so much. You saved my half a day otherwise i would have visited the service center.
Awesome …..it is working well …..thank you …it is really helpful….
But my yureka plus not showing any thing aftr dailing tat code..plz hlp Dial *#*#7769#*#*
It should be running Android 5.0 to make it work.
But my yureka plus not showing any thing aftr dailing tat code..plz hlp
Is it updated to Lollipop?
nice its works thanku
It worked for me. But have to do frequently 🙁
It is not working for me either
Awesome……… its working and also my mobile is now looking good compare to before os thank u sooo much…
Its not working on my yureka A05510….after dialling *#*#7769#*#* it show norhing …
It really works. Thanks a lot.
It worked perfectly. Thanks a lot
phone screen is turns out to be black and after a few seconds home screen will appear with a message”UI is not working” .This has been continue after each 5-10 second, 15-20 time a day.Its quit irritating,tell me how to fix it.
Uma Shankar
Great. It worked in my case also. Thanks
Wow !!!! IT WORKED…..YOU ARE Awesome ?
It helped and really worked.
It really works….thank you so much?
its not working for me.my phone is getting automatically locked after each n every 10 sec..plz help me
That is something else and not connected to what the post concerned. You can try factory resetting the device to ssee if it works afterwards.
Worked like a song. V gud
Thaxxx
It worked temporarily…Thanks..is there any permanent solution
it works
yo..its really helpful
Its not working fore
Thnq so much after doing dis m nt facing any problem with sensor proximity………
its not working motox2
Thank you so much, it worked for me.
my fone have sensor problem due to this when i receve any cal then fone light off after end the cal i open my fone then reset the bettery then i again use the fone.
its not working on my Qa610 mobile
Great…, thanks a lot worked for me
its not workindg dear
its not working her my yureka AO 5510
nice
It’s not working for me
Thank you it worked
Great…, thanks a lot worked for me
Yes it worked for me too. Thank you veryyyy much ?
OMG !!!! IT WORKED…..YOU ARE BASICALLY MY GOD 🙂
Thank u sir tussi great ho……..
Yes it worked Thank u very much
yes, it works, thank you
Yureka Team,
Screen has been locked automatically while doing normal operations.
Wallpaper also change automatically and turns into inbuilt system wallpaper.
If someone solve this problem then plz help me
It was great solution thanks Bro
Thanku bro its working
yureka network problem…during rare network area
Hiiii friends,
plz help me,
i am facing a proximaty calibration problem.
I do the same procedure but calibration was not done.
only MOVE AWAY message is display.
And Calibration Fail
Thanks very much…its working fine…
Hello.
Plz help me. I bought a yu unique phone. When I pressed the lock key the screen going to green and showing some straight line. What is my problem plz give me a solution.
It more likely seems to be a hardware issue. Either a loose connector or something is wrong with the display. Visiting the service center would be the best thing to do.
Thank You so much. It really workssss….
Thankyou guys you guys are really helpful .. The problem get resolve … Thanks a ton …. ?
Ossam. Its working. thanks a lot.
I have a problem in yurekha. The screen goes black even while in browsing , conversation. How to control the color enhancement in yurekha.. Reply to me
Thank u so much☺… It worked
It worked… thanks…. ^^
It worked…thanks a lot….:-)
It Worked. Thank You.
thanks bro
Superb it’s works thank you
It is Great, It worked but need to have a permanet solution, hope his will be the same.
It worked.
Thanks for the solution. got it
Good Thanks.. I have same problem with yureka..
good…thanks..
thankssssssssss it worked yayaya
Thank you bro
Fantastic, problem resolved. Thanks a ton!!!! Great!!!!
same issue but i have micromax A200 turbo mini
CalIIbration failed ho rha he
Please visit a service center.
That’s awesome.. It really helped.. Thanks ton…
Caliberation Good (Green) and next line Cross Talk 97 (what it mean crosstalk 97 ?)
i will do the same procedure but problems are still now.
Plz reply
Please make sure that nothing is blocking the proximity sensor of the device. If a screen-guard or some dirt is blocking it, it won’t perform as expected.
yes i have check but sometimes problems are occures.
problem solved
Thanks….. Finally my problem resolved.
i cant even unlock my phone… aftr switch on the phone only the yu logo nd therafter the cynagoen is visible and then the screen totaly goes black
Its working for me 🙂 thank you very much
After the update my phone goes blank and automatically comes to the lock screen..and once i unlock it again the theme gets changed to the default settings on its own.
Has been happening too frequently now
I am also facing same issue.
Let me know Guys if there is any solutions of it.
I am facing the same issue…did u got the solution???
calibration the sensor solved the blank screen in yureka
I’m glad that this was helpful 🙂
hlo dear
mene yureka mobile update kiya hai cm12, but update ke baad screne lock nhi lgta, plz solve my problem.
caliberation failed, cross talk =255, ambient light too bright are being displayed
I have yureka plus when I start hotspot it will shutdown automatically please gave any solution for it
Try a factory reset of the device.
Thank you it worked…
One week before i got new motorola 2 g 4 G (LTE)..but while making calls or after receiving calls there is no sound on both the sides..This problem happens once in a day…after switching off and switching on that works good…again it repeats after some interval of time….I am using Lollipop android version..please let me know the solution if anyone have it………..
Try resetting the phone to factory state and see if that improves the situation.
Thanks guys finally the problem solve…
My Calibration is fail so what can I do..
Cool. Thanks. It worked.
Problem not solved.Still screen goes blank .Phone switches off making /receiving call.Phone heats up….
done awsome.. my dad was disturbed due to this.. now he is happy.. as he is happy i am also happy.. thanks .. lost of blessings 🙂
Hi, when I dial, it won’t show up anything, just going white blank like I’ve never typed anything.
What’s happened?
If your Yureka Plus is not running CyanogenMod and instead came with stock android, it won’t work.
Any one facing a lock screen issue? I am unable to lock my mobile after this new update
Thank very much for solution calibrating the sensor solved the blank screen issue in mobile
thank you it was very effective again thanks a lot !
awesome yarrrr…..i m gona to sell this mobile….now issue has been resolved….thanks
Wonderful trick. Finally I solved this problem. Thanks to share.
Thanks to your post.. it is resolved after an 7 months.
Thanks dear. Calibrating the sensor solved the blank screen issue in Yureka.
Thanks. …. finally it will slove
I have faced the same issue. But while trying to calibrate its showing that calibration failed. Help me to resolve the issue
It might be a hardware issue in that case. Gotta visit Service Center, buddy 🙁
Any other solution.
Its working fine 🙂 Thanks guys..
Bro I have buy YU yunique few days before my proximity and light ambient sensor stopped working ..this code doesn’t works for me..and I also checked by installing sensor app from play store..that only show accelerometer sensor..please help
Superb, it is working properly. Thank you.
when i calling anyone then i can’t heard the sound of ringing and the voice of that person which i called.
so please give solution about this very soon as possible.
Your earpiece speaker seems to be damaged. Kindly visit a service center.
Thanks bro…….u’re a life saver……really worked
Thanks for the solution.. its working now
thnku ..now working properly
this problem solved thanks a lot
My issue resolved, tysm
It worked. Thanks a lot
thank you soo much… its working
Thnks for the help…. It really worked….my tension is relieved now..thnks once again
wow, its working..thanks a lot
Problem solved using the code….thanks a ton for ur help… Cheers !!
You’re welcome, buddy. Take care and enjoy!
It as very good site to over come any mobile problem.
I also faced the problem of yureka mobile.
And also solved.
I am satisfied. Will this happen again? Then how will I fix the problem permanently?
Unless the culprit program that caused it is still running, this shouldn’t happen again.
good solution my problem is solvd.
WHILE ENTRY THE CODE ….. THE MENU IS NOT COMING IN MY PHONE PLZ HLP….
Is it running Cyanogen or stock Android?
I too have the same problem. Mine runs on stock Android. Pls help me
i bought lava iris x1 year ago if i am calling or receiving a call then my phn display totally blank how can i fix this problem.
Check that your proximity sensor is not covered by screen-guard or dust.
mY PROBLEM is now solved thank you for code
i bought YU Yunique before 4 days ago if i am calling or receiving a call then my phn display totally blank how can i fix this problem i am trying *#*#7769#*#* this code but this is not work for me…
Thanx for this information.
My problem solved. Thanks.
Thanks for code, we resolved the problem.
It shows that failed what to do please help
Thanks..my phone is now working well
Thanks for helping.
Plz look for a permanent solution and crosstalk score is 34.
Does this makes any difference?
Plz reply
the blank screen for incoming call with proximity settings is not working, i have restarted and callibrated multiple time but not working and facing lot of problems to receive the calls, if anyone has solution pls help
My problem is solved by dialing on *#*#7769#*#* . thank u so much..
I also face this but when I click start its show calibration failed….. And CrossCrosstalk show115…
What I do……help me
do you keep sim card in your phone? ones check it. keep sim card and try again
Thank you my problem resolved.
thanks a lot, bug is fixed, my phone is working now
thanx a lot !! it worked very on the new yureka plus !!
my yureka phonebook not showing contacts sometime its blank. plz help me how I can solve it
How to get proximity calibration screen plz suggest me
Sir I too have same prob but when I rail*#*#7769#*#* it is asking to check the no u hve dailed. I can’t move to next step plz help me
It’s working thank u very much……………
Thank you so much it worked…
just find and install promixity autolock that app helps me u can try too .. if it helps u do reply me thanks
Very Good sir,
Thanks for the solutuon. It had solved my problem for which i was struggling since last six months. As a work around i had started switching off the screen from side button whenever i make a call but bow the problem is fixed.
Hey. I was facing dis issue. So far I m feeling its gone now. Thanks to u. u resolved d most annoying thing fo me
Thank you it really works…
very nice thank you
now i rectify facing Blank Screen during calls
I have a problem I have updated for lollipop. In normal condition when I make a call it shows the option from which sim I want to make a call. But when I make a call in hurry and touches a contact in quick succession it gets hanged and doesn’t show any options from which I have to make a call during this phenomena other functions work normally
Plz help
Thanks… Now my problem got solved.
Thanks A Lot For Your Help…….
It Works!!!!!
Dialing *#*#7769#*#* dis also screen geting blank and calibration is shown fail plz suggest me
*#*#7769#*#*
next
u press start
next
press exit
Thanks now my mobile works good
Yah love it
i have tried this but not working.calibration fail.
Facing blank screen during calls.
please help
If it fails, it seems more of an issue with the sensor itself rather than its calibration. You should try contacting the YU Support.
Thank you for your help it is working
Excellent!
Was little worried on this issue.
Thank you so much for solving this issue in seconds.
It worked for me on on new yureka, guys try it
Thanks buddy my screen going blank while incoming and outgoing calls was solved….
AND DURING WHATSAPP CALL SCREEN GET BLACK AND THEN NOT SHOWING A SINGLE OPTION, PLZZ GIVE ME ANY SOLUTION.
ITS SHOWING MOVE AWAY @ PLACE OF COME NEAR (IN 1SR SCREENSHOOT):-(
My phone automatically got blank. So I restarted my phone by remove the battery and insert again. After rebooting screen getting blank. I have tried many times and same thing happening. I also tried to off the adaptive screen function but before starting phone screengetting lock. kindly provide the sloution.
Thanks alot buddy…. It rely works…. Thanks alot….. 🙂
Yes!
The Solution provided works very well. But wondering why this happens in first place. If this is a hardware defect will it be worth holding it? Wouldnt we look for a replacement?
Replacement when whole of the lot is affected? You better continue running this whenever you face it.
HI
I am facing this problem without call. My phone automatically got blank. So I restarted my phone by remove the battery and insert again. After rebooting in 10-15 seconds screen getting blank. I have tried 7-8 times and same thing happening. I also tried to calibrated proximity sensor but before startging phone getting lock. Please advise
go to setting / display/ and off the adaptive briteness.
I have disabled the Adaptive Brightness, but it’s automatically enabled. How can I stop that?
I was facing the same problem…
Do one thing
Just restart your phone, Obviously you won’t see anything But you have to manager it, open notification bar and make your brightness full.
Thanks men, it worked.
Worked perfect for me. Though crosstalk is 64 for me, it is still working good. Thank you so much! You saved my life! 😀 <3
its not working in my yureka ..
i dial this number and when i press last * .. the diler going blank . and diled number cleared . . is there any hardware problem ? or any other solution for this .. !
Thanx… Now i can see my screen…!!
Thanks it worked
I can’t see my incoming call dialer or notification drawer still I had performed proximity calibration… Plzz find me solution
when you shoot at a higher frame rate. Audio gets blown out at high db because it doesn’t normalize the audio.. what i can do for this problem.?????? is there any app to fix this prob or any solution for this problem.
Its working dude, thanks for the info…
Thank u it’s working
thanks bhayaa..thanks
thanks a ton.. you people are great, keep progressing
not working in my yu yureka
What happens when you dial the code?
It works. Thanks a lot.
Thnking u so much yr…love u so much…for helping
Hi,
This is great! it worked for me. I have been scratching all parts of my body and phone to get this working…
finally alas!
Sir
It is not fix problem but only check calibration information
Dear Sir/Madam
I have tried the above command. But below the calibration good (green) icon i got Crosstalk = 11 instead of 14 as given above. What should it cause ?
sir
thanks for your advised
my yureka problem on calls received black screen
solved your advice
thanks again
You’re welcome, Kapasiya. Repeat the steps if you face it again.
you are the boss
Thank you very very very much
Thank you very much for your support.
It worked in the first trial itself.
Many thanks
Thanks alot dear.. Its worked!!
awesome…fast n furious
thanx it worked well in my mobile
thanx it worked well in my mobile …..thanx a lot……
Thnxxx.. Buddy
Thnx for giving the solution. I’m tired by wasting time outsides searching the solution 4this…also a amazing version by Android
thanks buddy… it worked well
thanks
It is a temprory solution
Tnx buddyyyyyyy
thanks
Thanks Bro it Works
thanks for help.this is working at the moment but cyanogen needs to do something
thanks its really working thanks again 🙂
Thank YU for trim it is very usefull to remove the problem thank u
Thnx for this it is very helpful
I am using YU Yuphoria mobile since last two months and observing same problem. As advised by you I tried this trick but there was no calibration menu appeared in the phone after dialing *#*#7769#*#*. If there is any other trick kindly help me..
Lots of THANXXXXXx.
I was afraid that my YU YUREKA PLUS needs Service Center’s services for this , but thanks to you that you solved it.
Thanks again.
Really helpful….works fine…thanks alot
Wow. It worked. Thanks
solved the problem ,thanks
Plese help me why dialer problem in yuphoria cannot work properly if you find the solution plese send it to my email address
good..its solved
Really helpful
It was really helpful.. i faced the issue just within 02 week of purchase n was quite disappointed.
i was so fadeup for last few days n also done Factory reset and lost some imp data as well.
If i would have read it earlier then at least not have wasted the time, wifi data n mental torture..
A big thanks…
Thanks a lot buddy
you are great
Worked . Thank you ! 🙂
Thanku so much….
It works fine。
Thanks man. It really works.
it works ,thanks to my cousine who has guided me for the same.
Thanks… it was a great help for my yu yureka plus
This is Excellent and thank you guys.
I bought this phone since it had such great reviews and I sincerely wanted to try a Micromax phone.
I really wonder why Micromax could not have done this before shipping the new phone. It does feel very odd to have such a problem on a new phone.
Thanks guys.
My phone had fell from almost 5 feet high.and from that time onwards Iam having this problem.and
Now its working.
Thanks a lot. It helped me and terminated the fear of having received a problematic cell phone 🙂
Thanks Buddy, its worked on my new yu yureka plus, and issue has been resolved.
exclent awesome its working thanku so much
Thanx man, it worked on my box packed yureka, the screen was going blank while incoming but after calibrating issue got solved..
its working fine…this is really helpful and issue has been fixed now…thanks
Its not working for me ;( still facing the issue had tried multiple times
It really works. Thanks for your solution.
Thanks a ton. This is really helpful and issue has been fixed now. Good Job done… Cheers.
its wotking…
Working
Thank you
Thanks For the tip well fuck u now.
Grt!!! Its working. Thanks a ton.
Super solution. Keep it up.
Wow!!! Its working
after trying the calibration it’s showing FAILED…..
what should I do now? and the blank screen issue still exist
It was a life saver. It works..#Yureka Plus#CM12
Thanks buddy…. it worked!!!
Thanks Guys, a gem of a solution. Keep doing the great work.
This really helps..
That worked……Man…..you are simply gr8……….
Excellent solution.. Thank you <3
Thanks buddy it’s really working otherwise I have to Wait for 45 day. Thanks a lot
hey thanks buddy i just bought the phone and the issue i was terrified but now its working fine thanks a load…:-)
it works bhayya thanks
I m surprised its working perfectly now.
Big thanx
thanks….first time got a perfect solution online.
I bought a new phone asus zenfone 2. While attending or making a call my screen goes blank. Plz tell me d solution
Make sure that your screen protector is not covering the proximity sensor.
Thanks,
Excellent solution
after trying the calibration it’s showing FAILED…..
what should I do now? and the blank screen issue still exist
It means your Proximity sensor has hardware issue which needs to be either replaced or serviced by Yureka. Better to raise replacement request to Yureka.
Thanks man it really works
Thanks budyy..its working now
it’s working!!! thank you so much…
Yes its working fine.
Thank you so much…
Thanks
Thanks for the trick its working..
(*#*#7769#*#* )This no. Is not dialing
Dial from stock dialer instead of any other installed app. Helped in my case.
Its working now…
thank you very much
You’re very much welcome, buddy. Enjoy!
Thanks buddy , its working fine.
problem solved…thnx a lot…:)
Thanks. The issue fixed with *#*#7769#*#*
thank you. its real work.
Issue fixed Thanks!!!!!
Thank you a lot it worked very well…
I tried dialing *#*#7769#*#* ,but it’s not working.
Thank you very much for providing solution,
But I dialed is not working
yes it works thanks a lot
Thank You guy. It works.
Thanks..it worked…
Thanx buddy.. 🙂
Thank you very much.
I don’t have words to thank you, as I bought yu yureka plus today & the server annoying basted thing Happened repeatedly. Screen went to black on call functions. But after applying your suggestion….. The call functions work perfectly ok. No words to say you…. Thank you from my heart…
Its working.thank u
this sensor problemlwhat will u do if lenovo 269 i
Thanx a lot….now I’m not getting black screen
for lenovo 269 i also same method is usesful r not
my YUREKA plus is going on off screen when I call someone or when someone calling me…plz fix it ……otherwisethe pH is supup…help fast…
Thanks a Loot, issue fixed from *#*#7769#*#*
Unable to view my screen when some one calls me. The screen goes dead.
I tired doing the step which is mentioned & also i restarted the phone everytime however there is no solution for my problem.
I am facing the same problem
Please let me know what needs to be done apart from the above steps which is mentioned,.
Very much irritated & feeling sick of the mobile.
aaaaa it work lahi rao bhari abhari ahe
!!Its working!! thanks…..
Thanks its done great
Hi, my yureka screen start blinking with lots of white line… Please suggest the solution..
Thanks a lot.. Its working..!!
Thanks issue resolved
thanks.! the problem resolved
Thank you…My problem got resolved
today i recieved a Yu plus , and i tried calling first call , screen goes blank , ohh , got afraid how to send it back ,
tried this above command and it is solved the issue ,
Thank you so much ,
Pradeep
It helped to resolve the issue..but the issue occurs repeatedly.
Can you let me know if we have a permanent solution for this issue?
its working… thank u
awesome
Yhanks a lot. Works great. Black screene issue solved.
Thankyou soooooooooo much sir ….! Its working ..,,..now I’m very happy………
Thank you so much. It started working.
Yessss its working thanks
thanks a lot.this is working 🙂
It isn’t working with me. After i press the last star of the above code, all the digit just got vanished and no such calibration screen appeared. Please guide in this regard.
Thank you is a very small word for this solution, no words…
Just god bless you my friend????
Thanks a lot it worked like magic
thanks. Its working good.
Wow. its really working. thanks a lot . solved this after a long time
Thanks a lot. It has solved the long disturbing problem of my yureka
Thanx a lot it worked..
hello sir,
a lot of thanks to u really a great help from u, i was planning to chnage my mobile cos of ths issue.
thanks again
Thnks bro its realy useful..awesome solution thnks a lot mujhe bhrosha tha google pe…aur hmesha rhega
Thanx a ton 🙂
thankew xo much … ya its worked out … feeling relaxing
its very useful….thanks for the suooort…
Respected Sir,
Thank you very much.
It works very well & accurately after i followed your aforementioned subject in my Yureka handsets
Thank u solo much
Its really nice I got a quick result
thanks bro
Hey man.!
Thnk u so much yarrr…
It’s really helpfull…
Thank you so much, thats worked. But now the ringtone is not working, sound is not coming (just animation is coming) during incoming calls
Dear,
Thanks it is working great help.
Regards,
Pravin.
thanks thanks thanks thanks …..a lot ….it worked…
:* 🙂
Thank you so much. It started working.
Thanks its working
thank you so much call screen is working fine now.But is there any solution to get incoming call in complete screen rather than in simply white small pop up?
Thanx a lot…. This worked very nicely… I just didn’t know what to do….. N after this I just didn’t have to do anything….. It automatically worked…. Cheers buddy…. Thanx again
Thanks a Lot dear it helped and is working
I bought Yureka phone on 15 May 2015. From the first day any sim in this phone doesn’t shown netwrok signal inside the room or whether signal frequency is low but in other set same sim at same place shows full network signal and work properly. I also called my service provider, but they said, this is your set problem. Kindly give me some fruitful suggestions.
It didn’t worked for me .
Micromax YU yureka cm11
4.4.4 kitkat.
It is only available in Lollipop.
Thanx lots for helping us sir its working yeahhhh……….hurraaahhh…….amazing…….
thanks…it works
Thanks gyzz.. It really worked.
Not working for Yuphoria
after following the instructions, in place of ‘ move near’ we get ‘move away’ & For ‘ calibration good’ we get ‘calibration failure’ . Pl give a good solution
I tried dis one…..now my phone working well…thnx….
even after following this instruction the calibration fails please give solution
Possible hardware issues. Please contact helpline.
Thanks it helped…God bless !!
Actually I had the screen turn off problem while receiving the calls and dialing the calls in my yureka,once followed the above given steps,it is working fine
Thanks,
Vaman
Black display problem is solved but repetedly problem start…again and again same problem
Sir,
I have a problem in my Micromax Canvas Spark Q380 when i am going to unlock my mobile it’s not showing my locking pattern and shows screen only any one helps me. Please rectify this.
Try restarting. Else you’ll be needed to do a factory reset.
Thanks for the solution.the problem was resolved.
Thanks dear
Issue solve of screen blank during call incoming
Thanks a lot
i have a problem in my yu mobile ,
when i am going to unlock my mobile it’s not showing my locking pattern and shows screen only any one helps me
Thanks for the solution, it works wonders
Thanks for the solution.the problem was resolved.
hello, it worked for me. thanks for providing this useful info.
Thanks for the fantastic solution, help me to sallow my promblem
Fantastic solution and well described. It really worked out. But the proximity censor calibration created a new issue. Current position on Map and accuracy of location service is an issues. e.g. after this setting/patch you will notice that your position on Google maps will stop getting plotted correctly.
Any solution to this new issue.
Thanks.
Thank you so much all of you friends… Now my mobile call display issue got solved after updating to new cyanogen 12 os and by proximity checking process… This what I needed for last five months.. Its working properly now.. Thanks to everyone for your useful suggestions…
Thanks for the instructions. It helped me in my case.
When we click the code *#*#7769#*#* the screen itself goes white and the phone calibration screen is not displayed at all please solve this issue
I have yureka mobail, When an Incoming Call reaches my mobile, the screen Will not light up. Can u anyone say the solution for this.
Did you try calibrating the Proximity Sensor?
Thanks YU yureka ….its really working.
Thanks it really worked.
Excellent suggestion… My Yureka has not faced any problems after doing this calibration about two months ago….. Thanks for posting…
It worked for me. Thank you very much.
Hi
Anybody can give solution for my problem,
I have Micromax Spark Q380, When an Incoming Call reaches my mobile, the screen Will not light up. Can u anyone say the solution for this.
Worked perfectly… Thanks
Thanks brother….. It works…thanks again
Thankyou sir got it fixed .. Thank you very much
Thanks a lot for this Information My problem resolved.
its sucks man really piss off with yureka never buy this phone
Thank u very much one more problem in my phone yureka is dual sim but he can’t support second sim what I’m gonna do plz give solution
I believe that this problem is occurring due to sim management function. to rectify this go to settings then select configure sim cards option and then on enable on function for both sim cards.. then restart your cell phone.
I am also facing issue with proximity sensor.The moment i try dialing *#*#7769#*#* and I reach the last *, every number gets wiped off.pls help its a brand new phone
Is it updated to Android Lollipop?
yes i have two cellphones one is updated to Lollipop and having all these issues and other one is not updated & working good.
I too am having the same issue. As soon as I press the last * with the help of default dialer, every digit I typed disappears and I keep standing on empty dialer. Just NOTHING happens!!!
WHAT TO DO NOW????
Hy dosto maine apne yureka set me 32gb memory card lagaya hai par Mere mob me internal data ko jab bhi move karta hu SD card me WO nahi hota AGR ho gaya tab bhi phone jab oof karke chalu karta hu data gyab ho jata h .kya karu pls help.
Thanks a lot for the tweak.. this worked for me
Keep up the good job !!!
thank u so much, i have been facing this issue i.e., screen going blank while incoming and outgoing calls since a long time, it really helped me a lot. its working now, thank u, but dont know if this continues again after a while….pls suggest
If it happens again, just repeat the steps. This is not a permanent solution unfortunately.
Thank u so much!!
thanx! the proximity sensor problem has been solved now. However if get support when problem occurs customer feel happy 🙂
Thanks a lot. Problem resolved.
Many many thanks its working,……
You’re very much welcome, buddy. Enjoy!
Great. Works. Thanks
thank you very much sir… i was so scared … thank you fr ur help…. <3
After doing above steps the issue still persist. Kindly help.
Please contact YU support in that case.
yes.it is working..thanx 🙂
Tnkuuuuuuuuu very much
a lot of thanx
thank u very much…
during incoming call my phone shows nothing on display just it will be blank if we want to attend call again we should unlock the mobile and we should go to dial pad there it shows the call
Thanks a lot….it worked for me 🙂
thanks it worked for me.
Good but, Same problem happens sometimes continually
I am also facing issue with proximity sensor.The moment i try dialing *#*#7769#*#* and I reach the last *, every number gets wiped off.pls help its a brand new phone
Thanks a lot sir..my prob is solved now…thanks again
thanx! the proximity sensor problem has been solved now.
Thanks a lot.you saved my money.I planned to through the mobile but I did same thing what you suggested I saved money.thanks
I’m glad that this helped you. Enjoy 🙂
You saved my life. Thank you sooooo muchmuch.
nice thanx i think it works but i say we waste our money in yu yureka samsung is the best. but money is one of the factor which force me to buy this hell….
Superb solution……Hats off.
Thank you very much……. Now my phone is working smoothly.
bro facing same problem..bt my os is kitkat and cynogen 11
please help me.. email me
thanku
It only works with CM12. They only implemented it in CM12.
Screen Going Blank During Calls on YU Yureka it is not working after doing above setting. I could not left the call because I am not getting call display.Is there any setting to be checked.
i am using micromax spark having android 5
and also facing the same problem of black display while receiving call with this mobile. when i try to dial code *#*#7769#*#* it is not reacting . is there any other number for spark? pl help me
Thank you very much…………its really working…..
Thanks for ur help. Now yureka is working properly.
Hi,
im unable to attach screen shot of my installation error here. but i’ve followed all the steps mentioned by support team twice i downloaded diffrent files 655 mb fastboot & also 122mb singed zip both not working
still all the problem occurs listed below.
1. On the go USB if connected & press any where on the screen it reboot mobile.
2. Battery percentage show high or low different when ever u do restart.
3. In File manager unable to view external SD card files the top left menu is not working. But i can see my images in gallery which are on external SD card.
4. This is my new phone which i just opened on friday tried to updated not working, usb not working battry problem problem problem
the YU support team i guess they are leased bothered i feel the hardware quality is very poor. can anyone solve my issue.
What to do if the calibration fail after dailing *#*7769#*#*.…
A most probably hardware issue. Better to contact customer support.
superb one… very nice method ,,now my problem solve.Thank You very much.
I am dialing this Num *#*#7769#*#* but not response
उपरोक्त विधि का प्रयोग करने से कॉल के दौरान स्क्रीन का कालापन समाप्त हो गया। धन्यवाद।
I had display not turing on issue when a call is received or made.. I searched a lot for the fix but could not find a solution till I found this article.
It resolved my mobile issue on cynogenmod Yu Yureka .. thanks a ton for this info 🙂
That’s wonderful, Badri. Glad that the article helped you. Enjoy!
I,m affected by that problem. But my device is too small to downlown YU.
Thank you, it worked.
it helped me . thank you very much
superb one… very nice method ,,now my problem resolve ….really its good phone …technology rocks really….
*#*#7769#*#* is not working on Yuphoria…plz suggest other method. when I am dialin the last * , all the codes get erased. It is not executing at all.
The code *#*#7769#*#* does not on yuphoria. Do you have any other alternative method? Thank you
Not so far. Don’t know why YU went with same low quality proximity sensors again after having half of the Yureka customers complaining about it not working properly.
Now I incoming call is showing on the screen after putting that code but still I have a problem because I have window flip cover but when cover is off the incoming call is not showing as only vibrating.
Superb….Resolved my problem.
10 out of 10.
Thankd
Problem is fixed. thnx a lot.
It’s working very well.
Thanks for this.
thank u very much before was scaed to show my phone to my friends becoz of dis problem
thankyou now the problem is free
Iys works for me…thank you so much…technology rocks
thank you so much was irritated with the issue, after applying the code it works well
thanks now it is working before that we were getting blank screen while the calls comes. now is good we have followed your steps & problem solved.
Thank u so much, my phone smoothly calling..
Thank You very much…. This method definitely works !!!!!
Thankyou very much
this was very usefull and after using this i have not faced any problem
Dear Sir/Madam
A Cynogen os Updet 12.0 based onAndroid 5.0 lollipop My YU Mobile Updeated But I Dont Want Thise Updet How Can Unstall in Mobile Please ZGuid me I Want Before Setting in My Mobile So Do Need full
Thank u very much now the problem is solved I guess
It worked …thanx bro…thnx very much…
it was a great help. Thanks techmesto.
You’re very much welcome, Josy. Enjoy! 🙂
Thanks..!!
Thank you for ur tip dude its working…
Thanks a lot.
– On Yu YUPHORIA what is prose’s to solve problem of Screen Going Blank During Calls
Thank you very much. I got it
It really worked..thanks a ton.I was really frustrated of this problem but finally this site gave me the right way. Hope its not gonna be again.thanks again..:)
Hey Man, thanks a lot my problem is also resolved. great many thanks
Thank you so much..it solved the issue.
my yureka is working fine now thank u so much
Thanks a lot. The solution really worked. …
thanku.its working….
It’s working thank u..hope it remains
WORKS GREAT@I bought yurekha mobile 40 days ago.In kitkat version i had dont face display blank problem during calls.after one week I upgraded to lollipop 5.0.2 version.then I faced the problem display off during calls since last 30 days.many times I reset my mobile but the problem don’t solved.20 days back i have searched the issue in Google other sites show some tips but didn’t work. Today(15th June) i have searched the issue in Google. I followed your solution its works awesome. Thank you very very much.great job.thanks a lot….
You’re very much welcome, buddy 🙂
thank you it’s working fine
thanks…………its helpful……………….
Don’t Buy Yureka Mobile; You will get only frustration
If anyone is planning to buy Yureka or any product of this company, he or she is going to have only frustration. This company is cheater. if no one believes, that is his or her own choice. let me share my experience. I bought Yureka and I am facing following problems. 1. Proximity issue. whenever I make any call or receive, the screen goes blank and I can’t see anything. No matter how many factory reset and troubleshooting I have done. Calling is the main feature of the phone. if it doesn’t work then entire product is useless. 2. 8 times out of 10 times, my voice doesn’t get to other side and my guess is that its not the problem of Mic but a technical glitch as mic works perfectly when I use google voice or voice recording. Again repeating Calling is the main feature of the phone. if it doesn’t work then entire product is useless. above two reasons are more than enough to throw out the handset from your pocket. 3. Poor Camera. Though company claims that camera is 13 and 5 megapixcel but image quality tells something else. 4. Phone restarts and reboots sometime for no reason 5. Heating problem. it gets so heated after some hours that you even can’t touch it or put it near to your ear while making calls. Now the most important thing is poor customer care, arrogant officials and lack of technical support all of them indicates that this company is just fraud. if you want to return this product or get it repaired within warranty period. I can bet you won’t be able to do. My mistake was that I started using the phone after 2 weeks from the date of receipt so the period of return through Amazon was gone. now its in 1 year warranty period and all issues have to be resolved by company so I don’t have option either to throw this bullshit in dustbin or go to consumer court which is not a viable option for office going people like me. My colleague was lucky. he bought and started using immediately and noticed the proximity problem and returned immediately through Amazon.
I would agree to you. I’ve even made a post which covers many of these issues.
Thanx man this really workd nw my phone is workin good thank u ☺
Thanks supb job great
Thank you so much.. screen off problem while calling is solved..
Thanks for this article. It helps to resolve the issue.
Hey..looks like it has resolved my problem.. although I have received only two calls after calibration, it worked both the times..
thanks for the trick
ThaQ techmesto my yureka mobile proximity sensor problem solved with your solution
It worked… thanks a lot…
YU lollipop..even tempered glass obstructing the proximity sensor, It is working good after calibration .Thanks
thanx for ur help its really easy now my yureka working good
Good One Problem Solved Thanks
Thank you very much.. #*#*7769#*#* it is very usefull for me. Now my phone is working feeling awesome
Sorry. *#*#7769#*#* working awesome
Need help,i have yuphoria and have same issues like the screen goes off automatically after using for an hour..really worried..please help..
If you have cover your screen with the screen guard then remove it and see if it works or not in my case it worked for ASUS ZenFone 2 even after updating the system to lollipop,the sensor doesn’t work properly because of the screen guard.
It worked for me, thanks a lot.
thank you
Hi All,
Can you please suggest the similar settings for Yuphoria, Facing issue only when a new call arrives, and the screen takes some time to come up.
Thanks…
Still I am facing problem on incoming calls. I am not able to see the calls. It is not proximity sensor problem, in my mobile it’s working fine. But when call is coming it is not showing incoming call screen just it is in home phase only.. After clicking call logo it shows dail pad, return to call in progress, add to call options. When I click on the return to call in progress then only it shows the incoming caller name. This is happing to first sim card. But second sim card it is showing daipad only.. Please provide solution for this problem..
your code worked for proximity sensor
thanks
I m facing problem on yuphoria proximity sensor is not working when i talk on call sensor dosent works wats the issue guys how to fix it….?
Its working..!!!! 🙂 thanks
Its not solving my problem boss calibration fail its showing what to do
In that case, it might be an issue with hardware. Contact support.
First of all thanks a lot for solution. It works amazingly. From last two days, I was facing such a problem but here I got solution within a minute. Thanks a lot.
my phone is yureka my Sound not talking any other Phone But make Loud Speaker on Solve Ploblem Pls help me 9048807578