Yureka recently started receiving the Cyanogen 12 update based on Android 5.0 (Lollipop). The update has however brought a bunch of bugs with it; one of them is the issue with Proximity Sensor of the device which causes the phone’s screen to turn off during an incoming or outgoing call. The issue was there in the KitKat OS as well, but it was a way less common. Anyways, while we expect YU or Cyanogen to push an incremental update fixing the issue, here’s a possible solution which should help.
- Outgoing & Incoming Calls – Screen turns off during a call
- Incoming Calls – Screen turns off as soon as you receive a call making it impossible to even pick up the call.
Fixing the Blank/Black Screen Issue
The blank (or black) screen during calls is caused by the Proximity Senor of the phone. It is a hardware issue with the sensor as its detection is not as robust as it needs to be. Calibrating the proximity sensor manually can fix or at least reduce the occurrence of Blank Screen during incoming and outgoing calls. Follow these steps to calibrate the Proximity Sensor on your Yureka.
- Open the DialPad on your Yureka
- Dial *#*#7769#*#*
- In the proximity calibration screen, tap on Start
- Wait a few seconds till it reads Calibration Good (in green)
- Tap Exit and you’re good to go.
That’s it. Most likely you won’t face the issue on the next call that you receive. If you still face it, make sure that there is no dust or screen protector covering the Proximity Sensor. Then restart your phone and consider repeating the steps again.
Don’t forget to leave your response in the comments section below. We’d like to know if this solved the problem for you or not.
Sir,how to do it in 7.1.1 version…plz help…*#*#7769#*#*
It is not working
The setting was only available in Yureka running CyanogenMod. The later clean Android version did not have this setting.
this is very helpful…
recalibrating the proximity helped my problem to get solved.
thanks alot
It’s not working…when I m dialling this no. Then mobile restart automatically..
Wt I
do??
My phone screen is blinking on of if its just on normal screen ,not able to open any app…only Google and YouTube is working .my cell is yureka
After getting calibration good.problem not solved. Still screen is going black while calling..then ringtone sound also not coming…please give solution
Thanks for your suggestions. Problem is now resolved. Now my phone is working good. Thanks a lot…
Thank you. Working good for me now, though my question is its an old fone now my yureka plus which is on cyanogen OS 12 so i had this problem when I purchased the fone then as well I had the same OS so I fixed using this info. But today after about a year and half it happens again, indeed it got fixed again but curious why did it happen again when it was manually calibrated earlier?
The problem is resolved…..no black screen during incoming and outgoing calls….now I am very happy…thanks for your guidance..
Hi I’m using YU yurekha plus and I’m updated to Cyanogen mode of crdroid android 7.1 my proximity sensor having problem while outgoing calls or incoming calls my screen is becoming black I tried the code *#*#7769#*#* but the proximity sensor tab is not opening. Kindly help me to solve this problem
I bought a new yu yureka black device .but when i insert the sim card and start a call then screen will be blank & press any key but no effect.
Please suggest me some trick .
If I call a Jio number it will not connect …what’s the problem I don’t understand .
Sala duplicate Ni h fir bhi duplicate comment dikha rha ..
If I call a Jio number it will not connect …what’s the problem I don’t understand .
sir,calibration is not good in yureka ao5510.what to do?screen goes black during call.
I have Jio sim in my YU phone from Jan 2017 and recently I am facing one problem that it is restarting and screen becoming black. Unable to do anything but getting incoming calls. I rebooted 6-7 times and got the screen back. after 2 days again I had to do the reboot and again I faced the same problem . Please let us know if any solution for this. Otherwise it is working fine.
my phone screen is broken….will proximity sensors work
Depends on what portion of the display is broken. If the proximity sensor is working fine and nothing is blocking its path, then it will continue to work.
well right now it is working. thank u
lower half part is broken……..sometimes it is working & sometimes not
The problem is resolved. Thankyou for the guidance
bhai aur koi problem toh nahi aati yureka black me ….
mene naya lena tha…
Thank you. t worked. problem solved. Phone is not turning off during calls.
I have you yureka plus I dialed *#*#7769#*#* but the calibration screen does not appeared
It was only enabled on Yureka running CyanogenOS.
Calibration fail
It must be an issue with your proximity sensor then.
Hallo please help me I entered the number you given to set proximity info but it just not working.please suggest me some thing this is my new phone
The new version runs on stock Android. This option was only available in Yureka running CyanogenMod.
Am unable yo dial the number that you have specified..
Its working for me …thx a lot 🙂
does for dialing the code requires sim card inserted in my yureka plus…??
No. It doesn’t require a SIM card to be inserted.
Thanks, it worked.
Working properly nice and thanks
Thanks.. It worked well
Working proper nice job thanks
Tank u tank u its very useful cleared all my confusions and my tensions its a great solution its worked well and iam very happy ….
Not work in my mobile it show calibration failed
Fig above 122 so plz
if callibaration failed what we need to do next?
Make sure that no screenguard or dust is covering the proximity sensor on the phone. The proximity sensor is most likely having hardware issues if it still says calibration failed.
Hello…I am yureka plus user….I have installed Cm12 manually…..I have resolved many issue…..but still facing is conference call….as it shows”can’t switch calls” and goes back to current call……neither it hold the call…..shows same error…please help…..big fan of cyanogen…..as able to use full features of my device…
Just guessing, it might be a network issue. Does the same SIM manage to do conferencing in other mobiles?
Faced same problem with my phone, it really works.
I faced this problem (phoe restarts while making call) on my Yureka A5510 when i dial this code my phone restart so what can i do ???? Please help me…
It worked. I had uninstalled jio app and even factory reset my phone but the problem had persisted. Now its fine !!
My phone was having the same problem and this was very useful tip… Very happy to follow the same
I’m glad that it has helped you. Share the article with your other friends who have the YU devices.
Oh… Wow it worked. I am so happy after long period this is solved. I should have visited this question before finally you rocks.
Nothing comes after dialing the code on my YU yuphoria. the screen goes black and it did not respond until the call ends…
Please help!!
This trick fixed my black screen issue in Nexus 6. Thanks a lot.
I thought the setting was only deployed in Cyanogen OS. Strange to see it working in nexus with nearly stock android.
But still wonderful to hear that it helped you out. Unfortunately it isn’t a permanent solution.
Ohhh now I know its not a permanent solution, I posted a question and this information is the answer to that . Thank You but now my question then what is the permanent solution?
I faced this problem (screen getting black while making call) on my Yureka A5510 mobile after installing Jio4GVolte app. After following these steps (calibration of proximity sensor) worked Flawlessly this trick. Very Very helpful, thank you very much.
Display light is going to off when out going calls
Excellent, thanks for the trick
good solution
its working
thanks
Hi
I’m using YU Yureka mobile and I have a auto restart problem and sensor red light is enable how to solve this problem.
I am using Yureka (model no AO5510)When a call is coming its not showing on the screen and screen doesnot light up what could have gone wrong
it shows celibration fail
Thanks a lot
Wow. Thank YU.it works..
thank you very much. It is working.
Yes , this is working fine . Excellent solution
Thanks for the post
Hi everyone. if it is not working then there is one more solution. those who have facing the same problem.
if someone is calling you and phone is ringing but screen is off or on but there is nothing -> click “phone(where you dial number) app” then from menu, click middle option which is “Return to call in progress”. after this you can see actual screen of calling.. then pickup the phone in regular manner.. try it… it works.. 🙂
but wat is the permanent solution.. everytime u cannot afford to this..
*#*#7769#*#* this not working
Perfect. Issue got resolved.
Many many thanks dear.Solution worked.
my home screen app symbol is disable and i want solution.
i tried with icon labels show option but its not working.
Thanks it worked for me with *#*#7769#*#*
thanks its working
thks solved
Nice solution, its worked well, thanks..
itss reAlly v.muchh HelpfuL..iwas just leaving the phOne buT this soLution is just fantasticc
Thankks aLot
Thnx a lot…its really solve this problem…..thnx again
Its working ,thanks buddy
very very good post i have realy thanks for you many thanks ……
It’s really good, thanks a lot
I am Getting Same problem and it showing Calibration off Thanks dear ur awosome
*#*#7769#*#* is not working
CALIBRATION FAIL
CROSSTALK =255
Thank u,Issue of not getting ring tone for incoming call is resolved
S Now Problem Resolve . Thank you Ur Updated
very very good post i have realy thanks for you
I faced same problem. I tried but it is not useful for me.
FACED THE ISSUE OF SCREEN GOING BLANK AND GOOD SOLUTION. IT WORKED. THANKS A LOT
WI FI SYMBOL NOT SHOWN ON MY YUREKA AO 5510 ATHENTICATION PROBLEM SHOWN WHEN SEARCH WI FI. SEND ME SOLUTION
screen is becoming blank on yureka phone while calling above mentioned way is not working. what is the other solution to it
nice solution ..issue resolved thnks alot
Issue sot resolved for me
I faced same problem. I tried but it is not useful for me.
Perfect…… Issue got resolved… Thanks
I did still I have facing this issue.. Kindly help pls…
Not working still facing same problem
No response *#*#7769#*#*
Nice solution, its worked well on this scary issue. Thanks for sharing the post.
*#*#7769#*#* is not working
CALIBRATION FAIL
CROSSTALK =255
I also have same problem please tell if you got solution.
me too. please help me calibration fail
Tell me solution sensor is not working
*#*#7769#*#* is not working
*#*#7769#*#* is not working signal is low label is not high on my yureca version 5.1.1 lollipop, plz suggest any other method
over heatting problem plz help me
I’m using yuphoria mobile , in that I’m faing phone hanging problem …! Sudden blackouts for sometime while using some apps and playing games …! Slow processing while using apps …! I have 1 GB RAM free in 2 GB RAM of my mobile …! Internal storage also have sufficient space …! Provide any solution for my problem …!
Thanks in regards …!
Superb, it worked, thanks a Lot.
That s the power of internet/technology.
not working in micromax yureka handset my sceen get blank when i tried to call anyone.
It only works on Yureka running CyanogenMod Lollipop.
Thanks a lot. problem solved.
it’s not working in YU yureka. i tried so many times but problem still as it is. it’s not a sufficient method or solution.
thanku…its working
It works, than k you so Much
and one more suggestion i would like to have is that why my sim card contacts are not been shown as an account and why only the phone , i mean to say my contacts on the sim is not there but only the phone contacts is reading and my sim accounts are not been shown.
if you can help me with this issues , it would be a great help to you all
Hi this is Dipak Rana , thanks alot for the suggestion , its working now but at point of times the same things happen again and again and also always shows me system update even after updating it 2 time , can you please suggest me and get me out of this problem ?
Thank you..
It works.. Now Phone is working Properly.
Help me plzzz I can’t the received the notification call tone during the call
Thanks sir it worked for me
Thank you very much it was worked in my android 5.1.1 yureka mobile.
It did fix the issues. Great solution. Thanks
hey dear.. I did Calibration Fail is coming. What does this mean.. what should i do . Please reply
Superb my long time issue solved, thanks a ton dear
I have recently changed my display and touch because they are broken, my phone is working very slow, also it’s starting blank when I calls someone. Its Autatically gets off many a times, please help me dear
I am facing same problem. Recently I have change my display due to broken. Now it is blank while outgoing & incoming call. so I can not receive & cut the call. Please help me.
*#*#7769#*#* is not working on my yureca version 5.1.1 lollipop, plz suggest any other method
Hi,
*#*#7769#*#* is not working in Kitakat it is working in Lolipop OS but same problem having in Kitkat OS. Could you please suggest
There is no solution for the KitKat users.
ya it was working thank you
Thank yu.my phone is working.I am also suffered with same problem.atlast guidance helped.
I did it just now and received a no. 4 as a crosstalk. What does it mean?
Thank you so much sir my problem is solved
I’m using YU yureka and it is updated to 5.1.1 and ROM 12.1. It goes blank screen between and shows system ui stopped working ,its annoying please help me out
it helped….ty
its working the problem is getting solved
Thanks…It worked for me…..
I tried it but it says ‘Calibration fail’. Please help.
Great, Now its working normally but need to check frequent calls too.
Thanks for the valuable guidance.
FANTASTIC.. two times i used this help… thank you very much….
Awesome …..it is working well …..thank you …it is really helpful….
whats is the resale value of 11 month old yureka
You’d be better off checking at OLX how much others are asking for the phone.
!!! Geart !!!! done very well… now it work properly………… thanks
That was pretty cool man. Thanks helped now 🙂
thqs a. lot …
I tried with doing calibration with *#*#7769#*#* code , after start the device is showing ” Calibratio is good ” and crosstalk =4.
But screen become dark while incoming and out going calls , if the calls end within minute screen will be ON only , more than minute screen become dark and need to end call by using
ON /OFF button to wake up the screen.
Please suggest..
Screen become black during incoming & out going calls
Its works but the picture is coming incognito symbol like how to solve this
THANKS ALOT THIS SOLVES MY PROBLEMS ALOT
thanks its work
Thanks its work for me
thnx. it works for me
after dial *#*#7769#*#* reflect high=40 low=25 offset =0 crosstalk=21 how to reduce crosstalk from 21 to 14 as per your instruction
P sensor rubber was missed I need that where can I get that please help me I m in strucking with this isssue
Thanks.it really worked for me…..
Dude, mine is going blank even when I’m not making any calls. It just goes dark, re opens in the locked homepage, but the page I was using is not lost.
Thank you so much yaar… now my problem is solved and guyys its working
WHAT WILL DOING IN KITKET 4.4
This is not available in KitKat.
I had this problem for the first time after about seven or eight months after purchase and I tried your solution. It really worked and the phone is ok now. Thanks a lot.
Not worked yet…
Ya that’s right its really working thank you buddy
its good but what to for other android os, other brand phone?….thanks….
It worked thanks a lot
Awesome man!! Thank you so much. You saved my half a day otherwise i would have visited the service center.
Awesome …..it is working well …..thank you …it is really helpful….
But my yureka plus not showing any thing aftr dailing tat code..plz hlp Dial *#*#7769#*#*
It should be running Android 5.0 to make it work.
But my yureka plus not showing any thing aftr dailing tat code..plz hlp
Is it updated to Lollipop?
nice its works thanku
It worked for me. But have to do frequently 🙁
It is not working for me either
Awesome……… its working and also my mobile is now looking good compare to before os thank u sooo much…
Its not working on my yureka A05510….after dialling *#*#7769#*#* it show norhing …
It really works. Thanks a lot.
It worked perfectly. Thanks a lot
phone screen is turns out to be black and after a few seconds home screen will appear with a message”UI is not working” .This has been continue after each 5-10 second, 15-20 time a day.Its quit irritating,tell me how to fix it.
Uma Shankar
Great. It worked in my case also. Thanks
Wow !!!! IT WORKED…..YOU ARE Awesome ?
It helped and really worked.
It really works….thank you so much?
its not working for me.my phone is getting automatically locked after each n every 10 sec..plz help me
That is something else and not connected to what the post concerned. You can try factory resetting the device to ssee if it works afterwards.
Worked like a song. V gud
Thaxxx
It worked temporarily…Thanks..is there any permanent solution
it works
yo..its really helpful
Its not working fore
Thnq so much after doing dis m nt facing any problem with sensor proximity………
its not working motox2
Thank you so much, it worked for me.
my fone have sensor problem due to this when i receve any cal then fone light off after end the cal i open my fone then reset the bettery then i again use the fone.
its not working on my Qa610 mobile
Great…, thanks a lot worked for me
its not workindg dear
its not working her my yureka AO 5510
nice
It’s not working for me
Thank you it worked
Great…, thanks a lot worked for me
Yes it worked for me too. Thank you veryyyy much ?
OMG !!!! IT WORKED…..YOU ARE BASICALLY MY GOD 🙂
Thank u sir tussi great ho……..
Yes it worked Thank u very much
yes, it works, thank you
Yureka Team,
Screen has been locked automatically while doing normal operations.
Wallpaper also change automatically and turns into inbuilt system wallpaper.
If someone solve this problem then plz help me
It was great solution thanks Bro
Thanku bro its working
yureka network problem…during rare network area
Hiiii friends,
plz help me,
i am facing a proximaty calibration problem.
I do the same procedure but calibration was not done.
only MOVE AWAY message is display.
And Calibration Fail
Thanks very much…its working fine…
Hello.
Plz help me. I bought a yu unique phone. When I pressed the lock key the screen going to green and showing some straight line. What is my problem plz give me a solution.
It more likely seems to be a hardware issue. Either a loose connector or something is wrong with the display. Visiting the service center would be the best thing to do.
Thank You so much. It really workssss….
Thankyou guys you guys are really helpful .. The problem get resolve … Thanks a ton …. ?
Ossam. Its working. thanks a lot.
I have a problem in yurekha. The screen goes black even while in browsing , conversation. How to control the color enhancement in yurekha.. Reply to me
Thank u so much☺… It worked
It worked… thanks…. ^^
It worked…thanks a lot….:-)
It Worked. Thank You.
thanks bro
Superb it’s works thank you
It is Great, It worked but need to have a permanet solution, hope his will be the same.
It worked.
Thanks for the solution. got it
Good Thanks.. I have same problem with yureka..
good…thanks..
thankssssssssss it worked yayaya
Thank you bro
Fantastic, problem resolved. Thanks a ton!!!! Great!!!!
same issue but i have micromax A200 turbo mini
CalIIbration failed ho rha he
Please visit a service center.
That’s awesome.. It really helped.. Thanks ton…
Caliberation Good (Green) and next line Cross Talk 97 (what it mean crosstalk 97 ?)
i will do the same procedure but problems are still now.
Plz reply
Please make sure that nothing is blocking the proximity sensor of the device. If a screen-guard or some dirt is blocking it, it won’t perform as expected.
yes i have check but sometimes problems are occures.
problem solved
Thanks….. Finally my problem resolved.
i cant even unlock my phone… aftr switch on the phone only the yu logo nd therafter the cynagoen is visible and then the screen totaly goes black
Its working for me 🙂 thank you very much
After the update my phone goes blank and automatically comes to the lock screen..and once i unlock it again the theme gets changed to the default settings on its own.
Has been happening too frequently now
I am also facing same issue.
Let me know Guys if there is any solutions of it.
I am facing the same issue…did u got the solution???
calibration the sensor solved the blank screen in yureka
I’m glad that this was helpful 🙂
hlo dear
mene yureka mobile update kiya hai cm12, but update ke baad screne lock nhi lgta, plz solve my problem.
caliberation failed, cross talk =255, ambient light too bright are being displayed
I have yureka plus when I start hotspot it will shutdown automatically please gave any solution for it
Try a factory reset of the device.
Thank you it worked…
One week before i got new motorola 2 g 4 G (LTE)..but while making calls or after receiving calls there is no sound on both the sides..This problem happens once in a day…after switching off and switching on that works good…again it repeats after some interval of time….I am using Lollipop android version..please let me know the solution if anyone have it………..
Try resetting the phone to factory state and see if that improves the situation.
Thanks guys finally the problem solve…
My Calibration is fail so what can I do..
Cool. Thanks. It worked.
Problem not solved.Still screen goes blank .Phone switches off making /receiving call.Phone heats up….
done awsome.. my dad was disturbed due to this.. now he is happy.. as he is happy i am also happy.. thanks .. lost of blessings 🙂
Hi, when I dial, it won’t show up anything, just going white blank like I’ve never typed anything.
What’s happened?
If your Yureka Plus is not running CyanogenMod and instead came with stock android, it won’t work.
Any one facing a lock screen issue? I am unable to lock my mobile after this new update
Thank very much for solution calibrating the sensor solved the blank screen issue in mobile
thank you it was very effective again thanks a lot !
awesome yarrrr…..i m gona to sell this mobile….now issue has been resolved….thanks
Wonderful trick. Finally I solved this problem. Thanks to share.
Thanks to your post.. it is resolved after an 7 months.
Thanks dear. Calibrating the sensor solved the blank screen issue in Yureka.
Thanks. …. finally it will slove
I have faced the same issue. But while trying to calibrate its showing that calibration failed. Help me to resolve the issue
It might be a hardware issue in that case. Gotta visit Service Center, buddy 🙁
Any other solution.
Its working fine 🙂 Thanks guys..
Bro I have buy YU yunique few days before my proximity and light ambient sensor stopped working ..this code doesn’t works for me..and I also checked by installing sensor app from play store..that only show accelerometer sensor..please help
Superb, it is working properly. Thank you.
when i calling anyone then i can’t heard the sound of ringing and the voice of that person which i called.
so please give solution about this very soon as possible.
Your earpiece speaker seems to be damaged. Kindly visit a service center.
Thanks bro…….u’re a life saver……really worked
Thanks for the solution.. its working now
thnku ..now working properly
this problem solved thanks a lot
My issue resolved, tysm
It worked. Thanks a lot
thank you soo much… its working
Thnks for the help…. It really worked….my tension is relieved now..thnks once again
wow, its working..thanks a lot
Problem solved using the code….thanks a ton for ur help… Cheers !!
You’re welcome, buddy. Take care and enjoy!
It as very good site to over come any mobile problem.
I also faced the problem of yureka mobile.
And also solved.
I am satisfied. Will this happen again? Then how will I fix the problem permanently?
Unless the culprit program that caused it is still running, this shouldn’t happen again.
good solution my problem is solvd.
WHILE ENTRY THE CODE ….. THE MENU IS NOT COMING IN MY PHONE PLZ HLP….
Is it running Cyanogen or stock Android?
I too have the same problem. Mine runs on stock Android. Pls help me
i bought lava iris x1 year ago if i am calling or receiving a call then my phn display totally blank how can i fix this problem.
Check that your proximity sensor is not covered by screen-guard or dust.
mY PROBLEM is now solved thank you for code
i bought YU Yunique before 4 days ago if i am calling or receiving a call then my phn display totally blank how can i fix this problem i am trying *#*#7769#*#* this code but this is not work for me…
Thanx for this information.
My problem solved. Thanks.
Thanks for code, we resolved the problem.
It shows that failed what to do please help
Thanks..my phone is now working well
Thanks for helping.
Plz look for a permanent solution and crosstalk score is 34.
Does this makes any difference?
Plz reply
the blank screen for incoming call with proximity settings is not working, i have restarted and callibrated multiple time but not working and facing lot of problems to receive the calls, if anyone has solution pls help
My problem is solved by dialing on *#*#7769#*#* . thank u so much..
I also face this but when I click start its show calibration failed….. And CrossCrosstalk show115…
What I do……help me
do you keep sim card in your phone? ones check it. keep sim card and try again
Thank you my problem resolved.
thanks a lot, bug is fixed, my phone is working now
thanx a lot !! it worked very on the new yureka plus !!
my yureka phonebook not showing contacts sometime its blank. plz help me how I can solve it
How to get proximity calibration screen plz suggest me
Sir I too have same prob but when I rail*#*#7769#*#* it is asking to check the no u hve dailed. I can’t move to next step plz help me
It’s working thank u very much……………
Thank you so much it worked…
just find and install promixity autolock that app helps me u can try too .. if it helps u do reply me thanks
Very Good sir,
Thanks for the solutuon. It had solved my problem for which i was struggling since last six months. As a work around i had started switching off the screen from side button whenever i make a call but bow the problem is fixed.
Hey. I was facing dis issue. So far I m feeling its gone now. Thanks to u. u resolved d most annoying thing fo me
Thank you it really works…
very nice thank you
now i rectify facing Blank Screen during calls
I have a problem I have updated for lollipop. In normal condition when I make a call it shows the option from which sim I want to make a call. But when I make a call in hurry and touches a contact in quick succession it gets hanged and doesn’t show any options from which I have to make a call during this phenomena other functions work normally
Plz help
Thanks… Now my problem got solved.
Thanks A Lot For Your Help…….
It Works!!!!!
Dialing *#*#7769#*#* dis also screen geting blank and calibration is shown fail plz suggest me
*#*#7769#*#*
next
u press start
next
press exit
Thanks now my mobile works good
Yah love it
i have tried this but not working.calibration fail.
Facing blank screen during calls.
please help
If it fails, it seems more of an issue with the sensor itself rather than its calibration. You should try contacting the YU Support.
Thank you for your help it is working
Excellent!
Was little worried on this issue.
Thank you so much for solving this issue in seconds.
It worked for me on on new yureka, guys try it
Thanks buddy my screen going blank while incoming and outgoing calls was solved….
AND DURING WHATSAPP CALL SCREEN GET BLACK AND THEN NOT SHOWING A SINGLE OPTION, PLZZ GIVE ME ANY SOLUTION.
ITS SHOWING MOVE AWAY @ PLACE OF COME NEAR (IN 1SR SCREENSHOOT):-(
My phone automatically got blank. So I restarted my phone by remove the battery and insert again. After rebooting screen getting blank. I have tried many times and same thing happening. I also tried to off the adaptive screen function but before starting phone screengetting lock. kindly provide the sloution.
Thanks alot buddy…. It rely works…. Thanks alot….. 🙂
Yes!
The Solution provided works very well. But wondering why this happens in first place. If this is a hardware defect will it be worth holding it? Wouldnt we look for a replacement?
Replacement when whole of the lot is affected? You better continue running this whenever you face it.
HI
I am facing this problem without call. My phone automatically got blank. So I restarted my phone by remove the battery and insert again. After rebooting in 10-15 seconds screen getting blank. I have tried 7-8 times and same thing happening. I also tried to calibrated proximity sensor but before startging phone getting lock. Please advise
go to setting / display/ and off the adaptive briteness.
I have disabled the Adaptive Brightness, but it’s automatically enabled. How can I stop that?
I was facing the same problem…
Do one thing
Just restart your phone, Obviously you won’t see anything But you have to manager it, open notification bar and make your brightness full.
Thanks men, it worked.
Worked perfect for me. Though crosstalk is 64 for me, it is still working good. Thank you so much! You saved my life! 😀 <3
its not working in my yureka ..
i dial this number and when i press last * .. the diler going blank . and diled number cleared . . is there any hardware problem ? or any other solution for this .. !
Thanx… Now i can see my screen…!!
Thanks it worked
I can’t see my incoming call dialer or notification drawer still I had performed proximity calibration… Plzz find me solution
when you shoot at a higher frame rate. Audio gets blown out at high db because it doesn’t normalize the audio.. what i can do for this problem.?????? is there any app to fix this prob or any solution for this problem.
Its working dude, thanks for the info…
Thank u it’s working
thanks bhayaa..thanks
thanks a ton.. you people are great, keep progressing
not working in my yu yureka
What happens when you dial the code?
It works. Thanks a lot.
Thnking u so much yr…love u so much…for helping
Hi,
This is great! it worked for me. I have been scratching all parts of my body and phone to get this working…
finally alas!
Sir
It is not fix problem but only check calibration information
Dear Sir/Madam
I have tried the above command. But below the calibration good (green) icon i got Crosstalk = 11 instead of 14 as given above. What should it cause ?
sir
thanks for your advised
my yureka problem on calls received black screen
solved your advice
thanks again
You’re welcome, Kapasiya. Repeat the steps if you face it again.
you are the boss
Thank you very very very much
Thank you very much for your support.
It worked in the first trial itself.
Many thanks
Thanks alot dear.. Its worked!!
awesome…fast n furious
thanx it worked well in my mobile
thanx it worked well in my mobile …..thanx a lot……
Thnxxx.. Buddy
Thnx for giving the solution. I’m tired by wasting time outsides searching the solution 4this…also a amazing version by Android
thanks buddy… it worked well
thanks
It is a temprory solution
Tnx buddyyyyyyy
thanks
Thanks Bro it Works
thanks for help.this is working at the moment but cyanogen needs to do something
thanks its really working thanks again 🙂
Thank YU for trim it is very usefull to remove the problem thank u
Thnx for this it is very helpful
I am using YU Yuphoria mobile since last two months and observing same problem. As advised by you I tried this trick but there was no calibration menu appeared in the phone after dialing *#*#7769#*#*. If there is any other trick kindly help me..
Lots of THANXXXXXx.
I was afraid that my YU YUREKA PLUS needs Service Center’s services for this , but thanks to you that you solved it.
Thanks again.
Really helpful….works fine…thanks alot
Wow. It worked. Thanks
solved the problem ,thanks
Plese help me why dialer problem in yuphoria cannot work properly if you find the solution plese send it to my email address
good..its solved
Really helpful
It was really helpful.. i faced the issue just within 02 week of purchase n was quite disappointed.
i was so fadeup for last few days n also done Factory reset and lost some imp data as well.
If i would have read it earlier then at least not have wasted the time, wifi data n mental torture..
A big thanks…
Thanks a lot buddy
you are great
Worked . Thank you ! 🙂
Thanku so much….
It works fine。
Thanks man. It really works.
it works ,thanks to my cousine who has guided me for the same.
Thanks… it was a great help for my yu yureka plus
This is Excellent and thank you guys.
I bought this phone since it had such great reviews and I sincerely wanted to try a Micromax phone.
I really wonder why Micromax could not have done this before shipping the new phone. It does feel very odd to have such a problem on a new phone.
Thanks guys.
My phone had fell from almost 5 feet high.and from that time onwards Iam having this problem.and
Now its working.
Thanks a lot. It helped me and terminated the fear of having received a problematic cell phone 🙂
Thanks Buddy, its worked on my new yu yureka plus, and issue has been resolved.
exclent awesome its working thanku so much
Thanx man, it worked on my box packed yureka, the screen was going blank while incoming but after calibrating issue got solved..
its working fine…this is really helpful and issue has been fixed now…thanks
Its not working for me ;( still facing the issue had tried multiple times
It really works. Thanks for your solution.
Thanks a ton. This is really helpful and issue has been fixed now. Good Job done… Cheers.
its wotking…
Working
Thank you
Thanks For the tip well fuck u now.
Grt!!! Its working. Thanks a ton.
Super solution. Keep it up.
Wow!!! Its working
after trying the calibration it’s showing FAILED…..
what should I do now? and the blank screen issue still exist
It was a life saver. It works..#Yureka Plus#CM12
Thanks buddy…. it worked!!!
Thanks Guys, a gem of a solution. Keep doing the great work.
This really helps..
That worked……Man…..you are simply gr8……….
Excellent solution.. Thank you <3
Thanks buddy it’s really working otherwise I have to Wait for 45 day. Thanks a lot
hey thanks buddy i just bought the phone and the issue i was terrified but now its working fine thanks a load…:-)
it works bhayya thanks
I m surprised its working perfectly now.
Big thanx
thanks….first time got a perfect solution online.
I bought a new phone asus zenfone 2. While attending or making a call my screen goes blank. Plz tell me d solution
Make sure that your screen protector is not covering the proximity sensor.
Thanks,
Excellent solution
after trying the calibration it’s showing FAILED…..
what should I do now? and the blank screen issue still exist
It means your Proximity sensor has hardware issue which needs to be either replaced or serviced by Yureka. Better to raise replacement request to Yureka.
Thanks man it really works
Thanks budyy..its working now
it’s working!!! thank you so much…
Yes its working fine.
Thank you so much…
Thanks
Thanks for the trick its working..
(*#*#7769#*#* )This no. Is not dialing
Dial from stock dialer instead of any other installed app. Helped in my case.
Its working now…
thank you very much
You’re very much welcome, buddy. Enjoy!
Thanks buddy , its working fine.
problem solved…thnx a lot…:)
Thanks. The issue fixed with *#*#7769#*#*
thank you. its real work.
Issue fixed Thanks!!!!!
Thank you a lot it worked very well…
I tried dialing *#*#7769#*#* ,but it’s not working.
Thank you very much for providing solution,
But I dialed is not working
yes it works thanks a lot
Thank You guy. It works.
Thanks..it worked…
Thanx buddy.. 🙂
Thank you very much.
I don’t have words to thank you, as I bought yu yureka plus today & the server annoying basted thing Happened repeatedly. Screen went to black on call functions. But after applying your suggestion….. The call functions work perfectly ok. No words to say you…. Thank you from my heart…
Its working.thank u
this sensor problemlwhat will u do if lenovo 269 i
Thanx a lot….now I’m not getting black screen
for lenovo 269 i also same method is usesful r not
my YUREKA plus is going on off screen when I call someone or when someone calling me…plz fix it ……otherwisethe pH is supup…help fast…
Thanks a Loot, issue fixed from *#*#7769#*#*
Unable to view my screen when some one calls me. The screen goes dead.
I tired doing the step which is mentioned & also i restarted the phone everytime however there is no solution for my problem.
I am facing the same problem
Please let me know what needs to be done apart from the above steps which is mentioned,.
Very much irritated & feeling sick of the mobile.
aaaaa it work lahi rao bhari abhari ahe
!!Its working!! thanks…..
Thanks its done great
Hi, my yureka screen start blinking with lots of white line… Please suggest the solution..
Thanks a lot.. Its working..!!
Thanks issue resolved
thanks.! the problem resolved
Thank you…My problem got resolved
today i recieved a Yu plus , and i tried calling first call , screen goes blank , ohh , got afraid how to send it back ,
tried this above command and it is solved the issue ,
Thank you so much ,
Pradeep
It helped to resolve the issue..but the issue occurs repeatedly.
Can you let me know if we have a permanent solution for this issue?
its working… thank u
awesome
Yhanks a lot. Works great. Black screene issue solved.
Thankyou soooooooooo much sir ….! Its working ..,,..now I’m very happy………
Thank you so much. It started working.
Yessss its working thanks
thanks a lot.this is working 🙂
It isn’t working with me. After i press the last star of the above code, all the digit just got vanished and no such calibration screen appeared. Please guide in this regard.
Thank you is a very small word for this solution, no words…
Just god bless you my friend????
Thanks a lot it worked like magic
thanks. Its working good.
Wow. its really working. thanks a lot . solved this after a long time
Thanks a lot. It has solved the long disturbing problem of my yureka
Thanx a lot it worked..
hello sir,
a lot of thanks to u really a great help from u, i was planning to chnage my mobile cos of ths issue.
thanks again
Thnks bro its realy useful..awesome solution thnks a lot mujhe bhrosha tha google pe…aur hmesha rhega
Thanx a ton 🙂
thankew xo much … ya its worked out … feeling relaxing
its very useful….thanks for the suooort…
Respected Sir,
Thank you very much.
It works very well & accurately after i followed your aforementioned subject in my Yureka handsets
Thank u solo much
Its really nice I got a quick result
thanks bro
Hey man.!
Thnk u so much yarrr…
It’s really helpfull…
Thank you so much, thats worked. But now the ringtone is not working, sound is not coming (just animation is coming) during incoming calls
Dear,
Thanks it is working great help.
Regards,
Pravin.
thanks thanks thanks thanks …..a lot ….it worked…
:* 🙂
Thank you so much. It started working.
Thanks its working
thank you so much call screen is working fine now.But is there any solution to get incoming call in complete screen rather than in simply white small pop up?
Thanx a lot…. This worked very nicely… I just didn’t know what to do….. N after this I just didn’t have to do anything….. It automatically worked…. Cheers buddy…. Thanx again
Thanks a Lot dear it helped and is working
I bought Yureka phone on 15 May 2015. From the first day any sim in this phone doesn’t shown netwrok signal inside the room or whether signal frequency is low but in other set same sim at same place shows full network signal and work properly. I also called my service provider, but they said, this is your set problem. Kindly give me some fruitful suggestions.
It didn’t worked for me .
Micromax YU yureka cm11
4.4.4 kitkat.
It is only available in Lollipop.
Thanx lots for helping us sir its working yeahhhh……….hurraaahhh…….amazing…….
thanks…it works
Thanks gyzz.. It really worked.
Not working for Yuphoria
after following the instructions, in place of ‘ move near’ we get ‘move away’ & For ‘ calibration good’ we get ‘calibration failure’ . Pl give a good solution
I tried dis one…..now my phone working well…thnx….
even after following this instruction the calibration fails please give solution
Possible hardware issues. Please contact helpline.
Thanks it helped…God bless !!
Actually I had the screen turn off problem while receiving the calls and dialing the calls in my yureka,once followed the above given steps,it is working fine
Thanks,
Vaman
Black display problem is solved but repetedly problem start…again and again same problem
Sir,
I have a problem in my Micromax Canvas Spark Q380 when i am going to unlock my mobile it’s not showing my locking pattern and shows screen only any one helps me. Please rectify this.
Try restarting. Else you’ll be needed to do a factory reset.
Thanks for the solution.the problem was resolved.
Thanks dear
Issue solve of screen blank during call incoming
Thanks a lot
i have a problem in my yu mobile ,
when i am going to unlock my mobile it’s not showing my locking pattern and shows screen only any one helps me
Thanks for the solution, it works wonders
Thanks for the solution.the problem was resolved.
hello, it worked for me. thanks for providing this useful info.
Thanks for the fantastic solution, help me to sallow my promblem
Fantastic solution and well described. It really worked out. But the proximity censor calibration created a new issue. Current position on Map and accuracy of location service is an issues. e.g. after this setting/patch you will notice that your position on Google maps will stop getting plotted correctly.
Any solution to this new issue.
Thanks.
Thank you so much all of you friends… Now my mobile call display issue got solved after updating to new cyanogen 12 os and by proximity checking process… This what I needed for last five months.. Its working properly now.. Thanks to everyone for your useful suggestions…
Thanks for the instructions. It helped me in my case.
When we click the code *#*#7769#*#* the screen itself goes white and the phone calibration screen is not displayed at all please solve this issue
I have yureka mobail, When an Incoming Call reaches my mobile, the screen Will not light up. Can u anyone say the solution for this.
Did you try calibrating the Proximity Sensor?
Thanks YU yureka ….its really working.
Thanks it really worked.
Excellent suggestion… My Yureka has not faced any problems after doing this calibration about two months ago….. Thanks for posting…
It worked for me. Thank you very much.
Hi
Anybody can give solution for my problem,
I have Micromax Spark Q380, When an Incoming Call reaches my mobile, the screen Will not light up. Can u anyone say the solution for this.
Worked perfectly… Thanks
Thanks brother….. It works…thanks again
Thankyou sir got it fixed .. Thank you very much
Thanks a lot for this Information My problem resolved.
its sucks man really piss off with yureka never buy this phone
Thank u very much one more problem in my phone yureka is dual sim but he can’t support second sim what I’m gonna do plz give solution
I believe that this problem is occurring due to sim management function. to rectify this go to settings then select configure sim cards option and then on enable on function for both sim cards.. then restart your cell phone.
I am also facing issue with proximity sensor.The moment i try dialing *#*#7769#*#* and I reach the last *, every number gets wiped off.pls help its a brand new phone
Is it updated to Android Lollipop?
yes i have two cellphones one is updated to Lollipop and having all these issues and other one is not updated & working good.
I too am having the same issue. As soon as I press the last * with the help of default dialer, every digit I typed disappears and I keep standing on empty dialer. Just NOTHING happens!!!
WHAT TO DO NOW????
Hy dosto maine apne yureka set me 32gb memory card lagaya hai par Mere mob me internal data ko jab bhi move karta hu SD card me WO nahi hota AGR ho gaya tab bhi phone jab oof karke chalu karta hu data gyab ho jata h .kya karu pls help.
Thanks a lot for the tweak.. this worked for me
Keep up the good job !!!
thank u so much, i have been facing this issue i.e., screen going blank while incoming and outgoing calls since a long time, it really helped me a lot. its working now, thank u, but dont know if this continues again after a while….pls suggest
If it happens again, just repeat the steps. This is not a permanent solution unfortunately.
Thank u so much!!
thanx! the proximity sensor problem has been solved now. However if get support when problem occurs customer feel happy 🙂
Thanks a lot. Problem resolved.
Many many thanks its working,……
You’re very much welcome, buddy. Enjoy!
Great. Works. Thanks
thank you very much sir… i was so scared … thank you fr ur help…. <3
After doing above steps the issue still persist. Kindly help.
Please contact YU support in that case.
yes.it is working..thanx 🙂
Tnkuuuuuuuuu very much
a lot of thanx
thank u very much…
during incoming call my phone shows nothing on display just it will be blank if we want to attend call again we should unlock the mobile and we should go to dial pad there it shows the call
Thanks a lot….it worked for me 🙂
thanks it worked for me.
Good but, Same problem happens sometimes continually
I am also facing issue with proximity sensor.The moment i try dialing *#*#7769#*#* and I reach the last *, every number gets wiped off.pls help its a brand new phone
Thanks a lot sir..my prob is solved now…thanks again
thanx! the proximity sensor problem has been solved now.
Thanks a lot.you saved my money.I planned to through the mobile but I did same thing what you suggested I saved money.thanks
I’m glad that this helped you. Enjoy 🙂
You saved my life. Thank you sooooo muchmuch.
nice thanx i think it works but i say we waste our money in yu yureka samsung is the best. but money is one of the factor which force me to buy this hell….
Superb solution……Hats off.
Thank you very much……. Now my phone is working smoothly.
bro facing same problem..bt my os is kitkat and cynogen 11
please help me.. email me
thanku
It only works with CM12. They only implemented it in CM12.
Screen Going Blank During Calls on YU Yureka it is not working after doing above setting. I could not left the call because I am not getting call display.Is there any setting to be checked.
i am using micromax spark having android 5
and also facing the same problem of black display while receiving call with this mobile. when i try to dial code *#*#7769#*#* it is not reacting . is there any other number for spark? pl help me
Thank you very much…………its really working…..
Thanks for ur help. Now yureka is working properly.
Hi,
im unable to attach screen shot of my installation error here. but i’ve followed all the steps mentioned by support team twice i downloaded diffrent files 655 mb fastboot & also 122mb singed zip both not working
still all the problem occurs listed below.
1. On the go USB if connected & press any where on the screen it reboot mobile.
2. Battery percentage show high or low different when ever u do restart.
3. In File manager unable to view external SD card files the top left menu is not working. But i can see my images in gallery which are on external SD card.
4. This is my new phone which i just opened on friday tried to updated not working, usb not working battry problem problem problem
the YU support team i guess they are leased bothered i feel the hardware quality is very poor. can anyone solve my issue.
What to do if the calibration fail after dailing *#*7769#*#*.…
A most probably hardware issue. Better to contact customer support.
superb one… very nice method ,,now my problem solve.Thank You very much.
I am dialing this Num *#*#7769#*#* but not response
उपरोक्त विधि का प्रयोग करने से कॉल के दौरान स्क्रीन का कालापन समाप्त हो गया। धन्यवाद।
I had display not turing on issue when a call is received or made.. I searched a lot for the fix but could not find a solution till I found this article.
It resolved my mobile issue on cynogenmod Yu Yureka .. thanks a ton for this info 🙂
That’s wonderful, Badri. Glad that the article helped you. Enjoy!
I,m affected by that problem. But my device is too small to downlown YU.
Thank you, it worked.
it helped me . thank you very much
superb one… very nice method ,,now my problem resolve ….really its good phone …technology rocks really….
*#*#7769#*#* is not working on Yuphoria…plz suggest other method. when I am dialin the last * , all the codes get erased. It is not executing at all.
The code *#*#7769#*#* does not on yuphoria. Do you have any other alternative method? Thank you
Not so far. Don’t know why YU went with same low quality proximity sensors again after having half of the Yureka customers complaining about it not working properly.
Now I incoming call is showing on the screen after putting that code but still I have a problem because I have window flip cover but when cover is off the incoming call is not showing as only vibrating.
Superb….Resolved my problem.
10 out of 10.
Thankd
Problem is fixed. thnx a lot.
It’s working very well.
Thanks for this.
thank u very much before was scaed to show my phone to my friends becoz of dis problem
thankyou now the problem is free
Iys works for me…thank you so much…technology rocks
thank you so much was irritated with the issue, after applying the code it works well
thanks now it is working before that we were getting blank screen while the calls comes. now is good we have followed your steps & problem solved.
Thank u so much, my phone smoothly calling..
Thank You very much…. This method definitely works !!!!!
Thankyou very much
this was very usefull and after using this i have not faced any problem
Dear Sir/Madam
A Cynogen os Updet 12.0 based onAndroid 5.0 lollipop My YU Mobile Updeated But I Dont Want Thise Updet How Can Unstall in Mobile Please ZGuid me I Want Before Setting in My Mobile So Do Need full
Thank u very much now the problem is solved I guess
It worked …thanx bro…thnx very much…
it was a great help. Thanks techmesto.
You’re very much welcome, Josy. Enjoy! 🙂
Thanks..!!
Thank you for ur tip dude its working…
Thanks a lot.
– On Yu YUPHORIA what is prose’s to solve problem of Screen Going Blank During Calls
Thank you very much. I got it
It really worked..thanks a ton.I was really frustrated of this problem but finally this site gave me the right way. Hope its not gonna be again.thanks again..:)
Hey Man, thanks a lot my problem is also resolved. great many thanks
Thank you so much..it solved the issue.
my yureka is working fine now thank u so much
Thanks a lot. The solution really worked. …
thanku.its working….
It’s working thank u..hope it remains
WORKS GREAT@I bought yurekha mobile 40 days ago.In kitkat version i had dont face display blank problem during calls.after one week I upgraded to lollipop 5.0.2 version.then I faced the problem display off during calls since last 30 days.many times I reset my mobile but the problem don’t solved.20 days back i have searched the issue in Google other sites show some tips but didn’t work. Today(15th June) i have searched the issue in Google. I followed your solution its works awesome. Thank you very very much.great job.thanks a lot….
You’re very much welcome, buddy 🙂
thank you it’s working fine
thanks…………its helpful……………….
Don’t Buy Yureka Mobile; You will get only frustration
If anyone is planning to buy Yureka or any product of this company, he or she is going to have only frustration. This company is cheater. if no one believes, that is his or her own choice. let me share my experience. I bought Yureka and I am facing following problems. 1. Proximity issue. whenever I make any call or receive, the screen goes blank and I can’t see anything. No matter how many factory reset and troubleshooting I have done. Calling is the main feature of the phone. if it doesn’t work then entire product is useless. 2. 8 times out of 10 times, my voice doesn’t get to other side and my guess is that its not the problem of Mic but a technical glitch as mic works perfectly when I use google voice or voice recording. Again repeating Calling is the main feature of the phone. if it doesn’t work then entire product is useless. above two reasons are more than enough to throw out the handset from your pocket. 3. Poor Camera. Though company claims that camera is 13 and 5 megapixcel but image quality tells something else. 4. Phone restarts and reboots sometime for no reason 5. Heating problem. it gets so heated after some hours that you even can’t touch it or put it near to your ear while making calls. Now the most important thing is poor customer care, arrogant officials and lack of technical support all of them indicates that this company is just fraud. if you want to return this product or get it repaired within warranty period. I can bet you won’t be able to do. My mistake was that I started using the phone after 2 weeks from the date of receipt so the period of return through Amazon was gone. now its in 1 year warranty period and all issues have to be resolved by company so I don’t have option either to throw this bullshit in dustbin or go to consumer court which is not a viable option for office going people like me. My colleague was lucky. he bought and started using immediately and noticed the proximity problem and returned immediately through Amazon.
I would agree to you. I’ve even made a post which covers many of these issues.
Thanx man this really workd nw my phone is workin good thank u ☺
Thanks supb job great
Thank you so much.. screen off problem while calling is solved..
Thanks for this article. It helps to resolve the issue.
Hey..looks like it has resolved my problem.. although I have received only two calls after calibration, it worked both the times..
thanks for the trick
ThaQ techmesto my yureka mobile proximity sensor problem solved with your solution
It worked… thanks a lot…
YU lollipop..even tempered glass obstructing the proximity sensor, It is working good after calibration .Thanks
thanx for ur help its really easy now my yureka working good
Good One Problem Solved Thanks
Thank you very much.. #*#*7769#*#* it is very usefull for me. Now my phone is working feeling awesome
Sorry. *#*#7769#*#* working awesome
Need help,i have yuphoria and have same issues like the screen goes off automatically after using for an hour..really worried..please help..
If you have cover your screen with the screen guard then remove it and see if it works or not in my case it worked for ASUS ZenFone 2 even after updating the system to lollipop,the sensor doesn’t work properly because of the screen guard.
It worked for me, thanks a lot.
thank you
Hi All,
Can you please suggest the similar settings for Yuphoria, Facing issue only when a new call arrives, and the screen takes some time to come up.
Thanks…
Still I am facing problem on incoming calls. I am not able to see the calls. It is not proximity sensor problem, in my mobile it’s working fine. But when call is coming it is not showing incoming call screen just it is in home phase only.. After clicking call logo it shows dail pad, return to call in progress, add to call options. When I click on the return to call in progress then only it shows the incoming caller name. This is happing to first sim card. But second sim card it is showing daipad only.. Please provide solution for this problem..
your code worked for proximity sensor
thanks
I m facing problem on yuphoria proximity sensor is not working when i talk on call sensor dosent works wats the issue guys how to fix it….?
Its working..!!!! 🙂 thanks
Its not solving my problem boss calibration fail its showing what to do
In that case, it might be an issue with hardware. Contact support.
First of all thanks a lot for solution. It works amazingly. From last two days, I was facing such a problem but here I got solution within a minute. Thanks a lot.
my phone is yureka my Sound not talking any other Phone But make Loud Speaker on Solve Ploblem Pls help me 9048807578
Cool, sensor working fine now. thanks a lot 🙂
thanx
Hi,
I am using Yu Yuphoria since last few days and I have been facing few issues with it. Stated below:
1) Screen goes Black >> I will try to run the caliberation code as mentioned in the thread above and shall post if it fixes the issue.
2) Keyboard tap vibrates even when I have disabled ‘Vibrate on touch’ in settings. Whenever I type anything anywhere, my tap vibrates which is very annoying.
3) Even when the charger is not plugged in to the phone, on the lock screen it shows as ‘charging’.
Please suggest!
Resolved. Very useful
Resolved. Very useful
Thanks alot…..its working
Thanx alot. I was so angry on this issue that i threw phone my phone away but tampered glass protected my screen. then i saw these method and i feel satisfied with this. thank you…
I got crosstalk value good (in green) but the value was 30
is it good will it fix this issue???
Thankyou very much, its working .I am using YU yureka when I was update my yreka before 3 days cynagen also then my mobile screen is going black blank even I didn’t pic the call but after using *#*#7069#*#* I am able to pic and also daile the call. Problem is fix . thank you
But when dialing the above code nothing is happening…that proximity window is not displaying…why it is so..??
You probably haven’t updated your phone to Lollipop?
I am getting crosstalk 56 after checking proximaty sensor is it good, wile incoming call i am unable to see who is calling me can anyone help me to solve this
It seems to be working for me. Thanks a lot for the information, really useful.
Hi, I’m using Yuphoria. when i’m clicking *#*#7769#*#* nothing is appearing 🙁
It was only added for the YU Yureka. DO you face a similar issue with Yuphoria as well?
Yes Narendra, I faced this issue in Yuphoria phone today. The screen just went blank and refused to come back even after restarting the phone 5-6 times. Ultimately it came back after 2 hours on its own.
This is awful. I was hoping that YU would learn from the mistakes it did with Yureka and improve on that, but after all it is Micromax 😐
its helps for now but don’t know further thankx a lot
Resolved. Very useful 🙂
Thanks for our solution about screen blank, the proximity sensors working as regularly used , thanks for our help, its really working ur ideas on screen sensors, I’m really in trouble when I can’t receiving and calling call ,when screen is blank, after doing ur given ideas its working into regular and good mode… So much thanks for this….
At last it can make and receive calls. It can be called as a phone now
I updated lollipop on yesterday calls prblm not slove after giving instruction also and phn getting heat and strucking.Pls dlove my problem
THATS AWESOME…MY PROBLEM SOLVED SO SIMPLY WHICH I WORRIED ABOUT SO DEEPLY….THANKS A LOTTTTT………….
Good evening Sir.
You are Super,Excellent & most genious pagi.Thanks a lot for ur great experiment and it is superb. Actually I bought a mobile I was very happy but I was very much disappointed due to this problem and I lost faith in this. That’s why everybody says that SINGH is KING,Singh sab the Great.
I don’t have words to appreciate pagi.
Once again thanks a lot.
Ur’s
N.Mahesh Babu.
Kurnool.
AP.
Thanks for the kind words, Mahesh babu 🙂 I’m glad that the post helped you with your issues.
Thk u sir u r da good techincian I like it
Thanks a ton man. You really helped a lot <3
I dialed this no. Nothing happen didn’t open proximity settings
Great! It worked (*#*#7769#*#*)!. Thanks a ton!
Can’t thank you enough for this fix… problem solved for now..
Thanks. Problem resolved. Thank you very much
THANX YOU WERE VERY HELPFULL IT REALLY SOLVED MY PROBLEM THANK YOU VERY MUCH …….!!
You’re very much welcome, buddy 🙂
I M VERY HAPPIE FOR U ….MY PROB GOT RESOLVED ……GOD BLESS U ADMIN
Bang on
The problem is resolved, It worked.
Instrument now works fine.
Thanks a ton.
Thanx brother.. 🙂
I tried the no. But my cross talk value is above 100 and it shows calibration failed
I have found crosstalk only 4
thanks Buddy…
Gr8 it works!
Now problem is solved, thanks
Thank you very much for this Solution.
It has helped me a lot in overcoming this major issue because of which the mobile was of no use.
Again thanks a lot for this.
Tq so much…
Thank you Boss. It resolves the issue.
Thank You very much . I owe you m
Thank very much 4 when i was in Dail …am facing screen blank now resolve thank you my dear …and I have one more doubt normal time also screen blank …pls help in this issue
Many many Thanks for the solution and guide which u provided, the problems of getting Screen Blank during calls is solved, Once again thanks a lot for your kind suggestions.
You’re very much welcome, buddy 🙂
Thanx. The problem is resolved……..
Thanks…! My problem is resolved.
Thanx. The problem is resolved
Good to hear that. Enjoy! 🙂
Thanks! Problem is resolved.
i have tried ,thankx 4 information
Thanks. problem is gone. Wat will due………………….. AFTER?
Facing this problem for one week, good solution,problem solved.
thanks a lot
You’re welcome, Prashant. Glad that it was helpful 🙂
Step 1: Open the DialPad on your Yureka
Step 2: Dial *#*#7769#*#*
Step 3: In the proximity calibration screen, tap on Start
Step 4: Wait a few seconds till it reads Calibration Good (in green)
Step 5: Tap Exit/Menu button and you’re good to go.l
Yes it working actually I have up date my lollipop version but the fault is same in lollipop I have done this steps an I got my solution
Thanks. Hope it works for long
Worked for me
Thanks a lot
Thank you so much…it had become so hard to pick calls…this thing works specially for the first time atleast
It worked for me! Thank you so much!!
THANKS. IT WORKED…:)
I did what you suggested. First time problem solved. But after 2 day it arise again. Then after I tried for nearly 3 hour for getting green signal. Now its OK. But I fear, it wont permanent. So I request you to give more better way then this
Unfortunately, there is no permanent solution to this.
Dear Narender Sing,
The problem of display going blank during
incoming calls was resolved successfully
following your instructions.Thnq very much!
thank u guys…i am so relieved..
i was in a hell of a problem when i updated my yureka to lollipop…..after applying the solution i am relieved…..thank u guys…..thanks a ton….
Worked for me
Thanks a lot 😀
Answer the calls blank the display
Thanks a lot, it helped me as well….. 🙂
helped me… thanks a lot
EVEN THIS SOLUTION DOES NOT WORK.. PLEASE PROVIDE ANY OTHER ALTERNATIVE SOLUTION
If this doesn’t work, it is more probably a hardware issue with the phone and you should contact the helpline in this case 🙂
My yureka mobile automatic switched off and switch on.and its so many problems I faced please clear my problems.
1.While downloading apps from play sore it says enable background data.How to do this?
2.facing network problem while using 3G idea & 2G BSNL, BSNL does not working. neither incomig nor outgoing inparticular of BSNL.
my yureka phone after update with lollypop have my issues. one of them that not working many apps like gionee xender etc and show getting error . some apps will not download and show error 976
halo i have purchased yu-yureka phone on april 2015 my phone display is not opening black screen how can help yu
Out going calls not clearly what is the problem give me help
Thanks, it really works but it gave same problem within 12-13 hours again I do steps mentioned and retrieved and I think it while upper part means besides speaker part from upper side of the body is pressed while put it in the pocket or while getting it covered with glass or screen gaurd.
i am sufferig from two days,This is very useful. Thank god now it is ok I can receive & dail the calls,
Thanks a lot. It works. Anyway, I would never suggest this phone to anyone. Yureka, please work on your service centers. The useless toll free number you have, My God!! No one picks it up.
This is very useful. Thank god now I can receive call
Its working the above setps are work and the occur problem is over. Thanks a lot….
I am still using cm11 and didnt go for update. I am also facing the proximity sensor problem.. I dailed code.. But didnt get any further operation. Plz sugest me to fix the bug in cm11.
Not able to dail no. As mention in box as screen lock, please help
Does updating yureka to latest version creates any problem because i have some friends who had updated but they are facing different problems they are telling me not to update what should i do ……. plz help
Thank you so Much guys ..
It’s going good guys!! Thanks for ur response ….its best to update to lollipop !! I have faced oly proximity sensor pblm s …now it has been recovered !!!
My problem solved… Thanks
happy to say that after following the above instruction (for screen light) prob gets finished.
wow..!! worked fine.. thanks a lot buddy..!!
Proximity sensor issue got fixed, thank you
Excellent, worked for me
i am getting calibration fail ( in RED ).
tried hard reset also.
please tell me what to do?
It seems like a hardware issue with the Sensor on the phone. You need physical service and for that, contact the helpline.
Problem in the screan brightness control it don’t have auto .. N if it get to the end of the line the scream get off instd of dim
Thanks
Thanks mate this code works like a charm…..
Good to hear that, buddy 🙂
my yu yureka wont turn on after the new update,the phone is on and while booting the display is working.but after that the display just remain off.
Try a hard reset. If that fails, flash the Stock ROM.
Problem solved but not completely because when i set screen brightness level 30% approx it goes blank. Please tell em the solution if there is any…………
Thank you very much, it helped me
Hi ,
In my yureka(CM11), I connected a otg support pendrive and when i tried to create a folder, it says
“failed. change to root acces”.
what can i do to solve it…???
i buyed YU phone since one and half month back. there is a display problem, suddenly the display gets off just blank screen is seen no action at all…… and den i removed battery and placed again nothing worked, after 2 to 3 hours it will get on……… it happened 3 times till now………………… may i know wat is the problem. please help
After calbration incoming call not displaying only sound is coming
thanks a lot it worked… 🙂
Thank you so much .. u r great… 🙂
thank YU so much
How could I increase the speaker volume of my yureka phone.and it is safe to upgrade to lollipop bcoz there is much problem after upgrading…..
that worked for me …thanks…
It worked very well
Its really helps me.thanks for your help
This command had worked xcelent. my problem got solved.
The other problem of heating is still there while charging and its taking more time.
Even while on call also could feel the heat from the hearing aid side. Its like an ordinary phone when we speak after a small while you can feel the heat guessing in to your ear. the same thing with this phone too.
I have issue in my yureka mobile that after phone power is on after 2 to 3 sec phone display gets off what to do. pls help.
Thaaaaaannnnnxxxxxx so much….. It works in just 5 seconds thanks so much
incoming call not displaying only sound is coming if i go to key pad then it iscoming and in guest mode it is perfectly working kindly help i done the above process no result
my Screen Going Blank During Calls problem is not solved.
Then you probably have a hardware issue. Contact helpline please.
follow the information……
dial *#*#7769#*#* than tap on start ,wait sometime and than exit
YA IT FIXED MY PROBLEM
I was shocked to see that but then I decided to use my Samsung duos, after searching in google I got the solution and good to use. thanks for the help
In my micromax yureka phone am unable to connect the internet..
its not connecting even in 3g mode also..
plz can anybody suggest me what should i do…
which operator’s sim you use.. try using this
go to settings –>
mobile networks–>
select the sim in which you are using the internet connection–>
accesspoint names–>
go to right side upper corner with three dots in vertical line, tap it and restore to default.
this should be solve your problem..
thanks.
you also check the setting of mobile data..
go to settings->
go to sim cards->
go to mobile connection.
now select the sim in which internet service is active. than go back and start the internet.
its excellent working number
thnx so much
Thank you very much sir. Now the phone is ok.
Dear sir
Plz send us your service asm or sc name with contact no of orissa ,where is your service locaction at orissa
Sadly there are no service centers. Gotta contact the helpline only bruh.
Thanks for helping. This is real excellent and fast response
Thanks bro..It’s working now..Keep up the good work.
thank you. it really worked.
thankyou so much, it really worked for my set. Thankyou again 🙂
Thanks for the above solution. But I’ve one more problem, after the update I keep on getting notifications regarding issues with google play services. There is no update available and I cant access gmail. Please help.
Are there any other hardware test codes like the one mentioned above? If yes please do write about them in reply or some other article and if you have already written about them do provide me link it would be of great help.
Its just superb dude…u r a rockstar man , u solved my problem !!!
Nice information. It solved my problem.
Thank you friend.Your advise is great.My phone is working good and I could see the display to attempt calls.
We are not receiving call due to blank/black screen
Thank to YU Customer Team to help for this problem
Thanks a lot Mr. Narendar. Was terribly frustrated and annoyed by this problem. But it is now Fixed. Working well now…
Thanks for your appreciation, Vandana. Hope you’re having a good time with your Yureka now 🙂
thanx, working
Thank you… Its working now… After above mentioned process… Everything well…
thank you techmesto……its working….
thank you sir
Plz help me….some one
I also have facing the same problem……screen off during the incoming and Outgoing call. And the code is not working ….*#*#7769#*#*.
It only works for phones updated to Lollipop. Is yours updated?
Narendra sir plz plz plz send me your mobile no or cantact me this no 7787078923
Yureka!!!
Its dan thanks
superb nice fix..it resolves our issue. is there any other fixes that we need to update?
Thanks Mr. Narender Singh.
thanks for quick work around… now it works fine for me
Thanks YU and their mates thank
There was a problem during call but now it’s get over through the given no that is *#*#7769#*#*.. By calibrating the sensor s … Thank u so much all of u for sharing your comments and helping me . and also don’t worry who are still facing some problem be calm and wait for while u will find your resolution soon …… Thank thank
thank you sir ….its working
Sir, after updating from Android/Kit kat 4.4.4 to Android 5.0 (Lollipop), the update has brought a bunch of bugs with it; one of them is that the phone’s screen is turning off during an incoming or outgoing call. The issue was not there in the KitKat OS .
But then, thanks … after adopting the above exercise, my phone came back to normalcy… I mean… atleast no black screen.
Any ways, to be frank, I am more comfortable with the Kitkat version than that of Lolipop. Is there any possibility to revert back to the Kitkat 4.4.4 version.By looking at all the comments that the blog is receiving, KitKat seems far better than Lollipop Please help me in this regard. Hope, YU or Cyanogen will push an incremental update fixing the issue at the earliest.
Even me too ….hey dude if u get idea to revert again to kitkat then please share the ideas thank
Screen blank or dead outgoing call time
I updated my yureka to 5.0.2 but still I m facing problem with lock screen , where if power button is pressed it is directly entering into the menu screen instead of asking for password . and mobile is getting struck and I did not find any improvements from 4.4kikat to 5.0.2 lollipop .
And that lock screen and hanging of mobile and responce to the command id vety low this is creating a big problem to me can any one suggest solution for this ??
I updated my yureka to 5.0.2 but still I m facing problem with lock screen , where if power button is pressed it is directly entering into the menu screen instead of asking for password . and mobile is getting struck and I did not find any improvements from 4.4kikat to 5.0.2 lollipop .
And that lock screen and hanging of mobile creating a big problem to me can any one suggest solution for this ??
Thanku sooo much……for the solution…………..
Where we find proximity calibration screen option???
Plzz help…
If you dial the code, it will pop up.
Bro, Thank You for the solution.
It worked well for the first 2 calls after doing this and the same problem continued after that and again I tried the Same solution again the problem gone but each time I should dial those numbers
Isn’t it time taking but thanks for whatever you suggested if have any permanent solution please share
And finally thanks a lot…
Sir I am using cyanogen 11 but this is not working for me so please mail me that what I have to do to fix my problem
Thanks a lot u really helped me out of this hectic issue.
Great Sir
Thanks
Solved my Problem
Thanks u so much really its work
last 3 days i will phase this problm when update lollipop 5.0
after update i phase this problm and totally upsate
but not feeling well
The above solution worked well. Thanks
Awesome … Worked … Thanks a million .
You made my day bro
Thanks man. Highly appretiate you.
Thanks a lot man….. U be the best 😉
Superb!!!!! It worked for me.. Thanks a lot….
Thank you so much its really awesome solution for the yureka customers who are suffering with the blank screen issue during calling/receiving calls.
Regards,
Lucky 🙂
oh great its working awsome at first attempt only…….. thank you
Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!!Thanx!!!! Thanx!!! Couldnt sleep all night due to this.. ThANX A ZILLION TIMES MY FRIEND…….. tHANX VERY MUCH…./.
Ehh.. It’s okay bro. You’re welcome 🙂 Enjoy!
If you use ear phones during a call (either incoming or outgoing) the proximaty sensor will not work. Then you can easily operate your touch….
You are amazing!! The issue is fixed 🙂 🙂 thank you 🙂
Great. Worked for the first attempt. thanks a ton 🙂
Thanks a million friend u saved me from a hell lot of trouble….
THANK U SO MUCHHHHHHH…………..
Wow Solution is working….
two days back i purchased it giving blank screen while calling and receiving then i go through this blogs it resolved my problem thanks ,please mention this issue manual or inform to users about this issues.otherwise user will get scared they will not buy this product thanks this mobile is awesome,all is good except battery backup..4 **** from my side.
please fast solutions
The phone’s screen is completely black is
coming and nothing is shown on the phone
call is coming Bee does not look keeprply
fast it’s emergency
It’s working fine, thanks for the solution made it easy, please mention in the user manual adding Trouble Shooting column
ya really its working tnx fr ur solution
Thanks a million friend u saved me from a hell lot of trouble….
The phone’s screen is completely black is coming and nothing is shown on the phone call is coming Bee does not look keeprply fast it’s emergency
Thanks a lot
Is any other problem in lollipop other than screen blank..pls tell me i want to knw and update my device i m eagerly waiting to update…pls anyone hlp me..
Guys will u plz tell me that whether i should update my device to lollipop or its better to have kitkat????pls rply me…….
it worked.. thank u so very much.. it worked like a blessing.. i was worried since last 5 days… thnks once again..
wowwwww great its magic ……..now my phone working normally . thanks a lot
What a wonder….its done…thank you
am not able to open my proximity sensor…I just got my mobile and facing problem that screen gets automatically locked during call…am using cynogen os 11…when I dial code nothing happens…can any one help me out of this plz and its frequently asking me to update to is 12..should I update or not…thnx in advance…:)
am not able to open my proximity sensor…I just got my mobile and facing problem that screen gets automatically locked during call…am using cynogen os 11…when I dial code nothing happens…can any one help me out of this plz…thnx in advance…:)
Thanks man the problem is solved……
working fine
This turned out to be like magic. Fantastic solution for Yureka users whose screen turns dark on outgoing or incoming calls. Perfectly described solution. Thanks a lot.
My Mobile is working fine now.Now I have receive a incoming call.Thank you so much for ur updates.
Thank you so much for the solution…it works you are a life saver………
Its done. Thanx a ton. I was very worried. What happened to my phone. Whether it is defective or not. But you guys resolve it. Genius people.
Thanks for the kind words! Have fun 🙂
How to increase volume ?YU Yureka…
Plz any suggestions
The loudspeaker ain’t capable of louder playback. Using any tricks will distort the sound, so better live with it.
it is successfully done thanks
its done…thnk u very much:)
Wow YU guys repaired my YU thanks too muck
After updating my yureka into lollipop 5.0 my phone stop responding while making calls and message shows that “unfortunately phone has stopped” and same problems while using other apps
I am really in trouble my phone is going to become useless
If anybody can help . Please help
It works..Thanks a lot:)
Thank alot yar my phone is working good nw…..thank u once again
So many thanks to u. I was so sad seeing the problem. Now I’m happy. It worked!!!! Thanks a ton.
thanks yaar…
Thank’s year, my phone is very good working. once again thank.
Its working fine now.. Thanks a ton.
Thank q very much. Black screen problem solved. Really appreciate your timely help.
Very Very Thanks…. Problem really solved.
wow.. this method is perfect for calibration of proximity sensor …..
i applied and got satisfactory result , thanks
Itzz done dear…really thanks to you
Its done yaar…..Now my phone is working Normal.
Thanks
Thanaku sir
Thanks a lot its working.
Please share more such type of information with us.
Proximity sensor works properly & mobile also thanku sir.
Sir My yu yureka mobile phone screen cast work usually but when I up load the video in any other social website like whatsaap the video goes blure as shek shek it does not show properly what can I do. & one more the back button shown on screen before it is in out side screen below.
You have enabled the On-Screen buttons in settings. Turn them off and they’ll revert back to the capacitive keys.
For the video, it is probably because WhatsApp compresses the video file.
Thanks it worked..
Thanks it worked
Thank You Bro…… 🙂
THAKS A LOT ITS WORKED REALLY GOOD JOB
The steps that u mentione above is working fine. My mobile problem get solved. Thanks.
Good that is. Enjoy! 🙂
Thanks a lot..it worked for me 😀
I tried calibration method but still cross talk-23 ,still receipanta are saying ,ur voice is not clear.
Blank screen problem…….
Version kitkat4.4.4
Above stuff not workin’
Do help me out
Tried the above stuff…….
Nothin’ done
My device is facin’ blank screen problem while callin’……….but device is still with kitkat…….
Do help me out…..
Its working for me. solved the problem thank u
Bingo… it worked.. Thanks a lot
Hey..that was a nice work….it helped me thank u….
Thanks.
It’s working now.
…. Calibrating the proximity sensor resolved the problem…
Thanks a lot it works …. proximity sensor modification resolved the problem…
I want to take phone yureka but comments …………
Its distract my mind..
Thanks a lot. The tip really worked well. My owes with receiving calls after lollipop upgrade are put to rest . thanks once again.
Sir muje 4.4.4 version Lena hai .please help me 09068510018
4.4.4 rersion
Ek dam bakar pH. Sale ki light hi kam nhi karti pH. Aane par
Lovely. It worked for me. Good information. Thank you
You’re welcome, buddy 🙂
Thanks for the solution. It worked for me.
phone is getting to much heat and battery is lacking so much what should i do
thanks for solved the problem
Thanks it’s really working.
Now my phone does not show blank on incoming call.
Thanks a lot… After update I faceing problem with blank screen when incoming / out going call. I flows you SOP after that working OK.
Once again thanks a lot.
After lollipop upgrade My phn turns switch off while receiving every calls that code also not working phn turns heat very much
Please contact Customer Support in that case.
Thank you, It worked for me !!! I bought phone previous week and so worried. Issue resolved now, Not to expect anyone again hopefully 🙂
Hi , I am prahlad ,my cell phone “micro max yureka “I already update to the lollipop and is nice .one have problem when i put charging it take long time and it become heat and when i play the game it also heat . so can u get me, no about how to reduce the” phone heat” and “fast charging” the battery.
Thanks for the solution relived now phone is excellent
Thank you. It worked.
Thanks lot to help me out this problem, because of this everyone questioned for not to attaining calls.this darkening of screen teds to hang the phone till I remove the battery and restart the phone but my friend you help me before I deside to go to sv ctr.thanks again(problem after is upgradation of lollipop).
It worked.. Thanks a lot…☺
I have the same problem. But the given solution does not work I dial the number *#*#7769#*#* but no screen will appeared for calibration. Its blank. Please help me
It worked.. Thanks a lot… 🙂
Thanks a lot . Today I updated and this problem starts. Now it is solved. Thanks once again.
Thanks a lot. It works
Thanku so much.it really helps me
I updated the handset to lollipop and my yu yureka after updating it rebooted then showing Android upgrading and optimizing app 1 of 97 then frequently rebooting and showing the same Android upgrading and optimizing app 1 of 97. Also The phone is heating a lot . How can I solve this issue.
Try clearing the cache.
i cleared the chache , wiped the data and factory rest everything done but no use
Thanks but the problem persist after some days after switching off are restarting the phone
Thanks a lot
You saved my phone
Thanks brother
It works only TEMPORARILY. I’ve done this fix for at least five times now. It seems to work for a few days after I do the calibration, but again it goes back to its original, faulty state. And I have to do the calibration again. This has been going on for quite a while now. Any reason why this is so? Have others here been experiencing the same? Your help would be appreciated. Thanks!
As I already mentioned in the post, it is a hardware issue with the product. The Proximity Sensor ain’t reliable.
I know that. But you wanted to know whether the fix that you suggested worked or not. And I gave my feedback that it worked, but only temporarily.
It works awsome
Thnx buddy… It works
gr8…..awesum…..
I cant say how much hpy I am….
I am not able to use the ph for 1 month for this prblm
Hurraaayyyyyyy……. It works. Thnxxx
Thanx yaar….!!!
It is worked. Thanx a lot.
Excellent . Thank you. Yesterday I updated on lollipop and this problem starts. Now it is solved. Thanks once again.
Yes, it works. Thank you
Many Many Thanks for this solution
I can not change my ring tone with any song
but now I’m facing other issue.. wen I press power button to unlock its showing black screen..
Thanks a lot…it worked well..now screen calibration is excellent
Very good sir it really helps me today to get out this error
Thank you. It’s a great help and it works as well.
It works…….
Excellent . Thanks a lot . Today I updated and this problem starts. Now it is solved. Thanks once again.
sir mere yureka ki screen crack ho gya h…kya ye badla ja sakta h ???? plz reply
Yes, but you need to contact the helpline for that.
its working …….thanks
Hi
when i start the calibration Crosstalk value is hovering on 41 or 42
but as per your screenshot is showing 14 ?
can you please crearify this? that makes some difference or not ?
looking for the reply as soon as possible
Thanks in advance
Thanks a ton bro. It works for me
Thanks a ton!
It works.
I hope this is not a temporary solution, i have bought this phone like 3 weeks back and was really disappointed with this problem and regretted updating the software.
But this is a good solution.
Thanks again 🙂
No sound is produced
During the in coming cal and notification mob dissent ringing
Pretty good solution. Updated to lolliop. Had no probs in kitkat , but started now. Used your solution and IT WORKED. Great work. Thanks again !!!
I caliberated it but it works only for sometime. I have put packing near to back sensor but it’s not right to do in new phones.. Not sure why micromax is not serious enough or doing proper UAT before putting product in market..Can someone please help me getting this issue sorted..After lolipop update I am also facing –
1. Call gets disconnected often
2. Screen throws many errors and sometimes another call gets connected. Original call gets disconnected. brightness gets full or null automatically. This has become piece of mockery in my office now.
3. I am not getting option to add more tiles in phone dropdown notification drawer.
4. where is alarm ?? I can see on top bar besides coverage but dont know where to change clock settings..
5. USB reverse tethering is still not in .. other brands do have it… Yureka should really send bug fix soonest possible. not sure why UAT they are doing.. There is no care center where we can walk in too… Some people say Amazon bills are not eligible for warranty. Where is customer suppport here?
Thanks buddy. It worked. Really was worried i made a wrong choice upgrading my yureka to lollipop
Hi, Thank u very much for solving the problem. thanks a lot
I have followed all the steps and now screen doest turn off while calling but problem still persist on Incoming call, could you please assist?
Super tip. Fixed the problem with my Yu Yurkea cyanogen 12. Hope I don’t have to do the calibration too often.
Really worked. Thanks.
Thanks Bro for saving my life , my wife would have killed me for purchesing this phone. I hope this work.
Haha! Mention not broh. Hope you have a happy time with your Yureka 🙂
Thanks you Narender for your suggestion. My head was spinning since morning. My Yureka is now working fine.
It perfectly worked…..great solution
Hi,
I am also facing same problem. I tried to enter keys in dial pad but unfortunate thing is that my dial pad is not showing other than 1,4,7 nos…. Can anybody knows how to fix the dial pad issue?
Please share me fix. thank you in advance
Hey friend. This is the dialer problem in cyanogen os. This is not a hardware problem. So u need to just to download new dialer from playstore. Many dialers are available in android market and these are free.
Best regards
Ravinder
Thanks, with this, solved my problem
Regards,
Milind
Thanks. The thing was really help full…..
THANKS U SHORT OUT MY OUT GOING AND IN COMING CALL PROBLEM
A big big thanks to you buddy..
Hi,
I HV done lollipop update today’s morning. From till now I was facing the black screen prob but I got solution and my prob solved by dialing *#*#7769#*#” as per given instructions.
Feeling happy..
Thanks a lot .
Ankit.
it really works I was shocked
Thank you so much
Successfully got Callibration good, but still cannot make calls, gives message unfortunately phone stopped,
Resetting the theme did not work, rebooting the phone does not work.
Please help!!
Hi i followed ur instructions but for a while it worked well but now screen is going black when i restart the phone dont know what to do
Thanks a lot. This resolved the issue.
Awesome…was going bonkers with this issue since morning(updated to Lollipop last night) and here comes the solution. Danku Bro n BIL – the one who suggested this to me.
yes its working. i was pissed off with this issue, but thnx..its working properly
That’s good to hear 🙂 Enjoy!
Ringtones option is not available in yureka lollipoplollipop,, his to set ringtones
Thanku very much…realy helping me…today life sucks because of this…thank u god bless u
Everytime It shows calibration failed what can I do
Seems like an issue with Proximity Sensor itself. Sad but you probably need a repair.
The solution was of great help. Was struggling from the morning to sort it out. Thank you very much. I am highly grateful. Thanks a lot.
Thank you man.
Thanks its worked
I’m still facing this issue after doing the calibration steps described above.
I have a CM12 updated Yureka, This problem started after this only.
Caliberation shows good and the crosstalk value changes when I move near and away from the sensor.
But still after all this Im still not able to see the incoming call.
Pls help…
Thanks, It works…
Its working well
Thnxxx
THANKS DEAR, FOR UR SUPPORT OR HELP, WITHOUT YOUR SOLUTION, I CANT OVERCOME FROM THI SSOLUTION
ONCE AGAIN, A HEARTLY THANKS
thank you its working
Thanks for the excellent solution. it works… !!!! Thanks again !!!!
You’re welcome, Sachin. Enjoy!
Where is the proximity sensor setting
Mujhe toh kahi mill nhi rhi setting
Nice thankyou
Hi,
I was stuggling for whole day.
Problem is screen will be blank during incoming call.
Your above said solution has worked instantly.
THANKS A LOTTTTT…..
This worked for me, thanks a lot. However, sometimes the screen goes black, all you can see are the 3 buttons. Is there any way to solve this issue?
I am also facing same problem not able to on the phone itself’
thanks mann.. u’r a true saviour.. i decided to return this shit phone..! I was just surfing the net and read your blog over here and once i thought its an another fake soln like tightening the screws n ol but i thought lets give it a try and it worked.. commenfable job dude..! thumbs up.. 🙂
Hehe.. Thanks for the comment. Glad that it was helpful. However, tightening the screws has helped many in getting a more reliable proximity sensor. Good luck 🙂
Thank you for th steps .It saved my day & phone
Thank You Its Working
Thanks a lot .. the work around actually works!
Thanks for the wonderful feedback, Nag. Enjoy!
so much thnx to you………………..good work
Wow after calibrate the proximity sencor i solve the problem i hava face many problem using yureka mobile after update the Lolipop version in system during call incoming & outgoing call display is offf ,But at this time i hava no problem after calibrate the proximity soncor goood thanks yureka care provide the service i m happpy
Good to know that, Gurmej. Glad that the post has made your Yureka experience happy 🙂
successfully, facing Blank Screen during calls. my this problem from screen protector,Thank you, for help. It works…
Thank you, for help. It works…
very helpful was struggling for a week…..thank u lord
Thanks. It works nicely. Now i am able to see incoming calls.
That’s wonderful! Hope you’re loving your Yureka 🙂
so much thnx to you………………..good work
I ve tried this procedure so many times. It works when I apply. And sometimes it does not work. BT when it works, then after some time again the same problem happens. It’s completely frustrating. Even I can nt see the name of the person when I am getting an incoming call.
Thanks a lot finally I am able to take call on my phone…
Please proved publish the resolution for all the but with your new release and also test it first well before release in future…
Thanks for solution… It works although issue is dumbest mistake .,.
thanks a lot this works..i was fucking frustated duebthis problem.
Thankyou so much. It works. Comparing to symbian these android junks taking a huge ram and creating huge problems. I miss u symbian. U r really user friendly
Agreed, but apps have also become more demanding and resource intensive than what they were during Symbian days 🙂
Thanks for the fix. But this is the dumbest problem I ever faced on any phone till date! And name being displayed with a tap!? Sounds crazy!!
It worked!! Thanks a lot.
Haha! +1
Never ever happened with me in any phone. I’m sure it is a hardware issue which is being partially fixed by software changes.
The solution works . Was struggling for a whole day. Almost thinking of changing my phone. thanks for the help!
Thanks for Excellent solution. It worked well .
Thanks, it
Thanks it worked for me
this worked thanks and regret yureka’s performance it bcoms hot soon on usage
Thanks. I thought it to be proximity sensor issue but did not how to solve. I was wondering if I need to visit the service center. But you sure saved my day.
It’s realy works .thank u much
You’re welcome 🙂 Thanks for the feedback!
Yureka recently started receiving the Cyanogen 12 update based on Android 5.0 (Lollipop). Updated the same. The phone’s screen to turn off during an incoming or outgoing call. The issue was there in the KitKat OS as well, but it was less.
please provide online solution as soon as possible.
Did you even read the entire post? 🙂
thanks man… was really handy… was thinking to flash unofficial cm12.1
Thank you very much. Easier to help my grandma listen to calls on speaker
thanks bro for your valuable suggestion………it’s working
keep updating ……
thanks man…works like charm…..for now….
Thanks a lot it works well 🙂
Thanks a lot dude…It was quite embarassing that anyone is calling and I’m unable to even pick that call. But your suggestion works.
Keep doing good works… Thanks again.. 🙂
i would like to know the region why the causes occur ,when i update the system…. ( 4.4.4 to 5.0 )..plz………
It is just a calibration issue.
thank u ..very much …it works………
Its working …… Thanks
Wonderful that is. Enjoy!
Thanks a lot sir.. really nice post.. My problem solved finally.. once again thanks
thanks…it worked…without the solution the phone was useless…thanksalot
Thanks a Lot Narender Singh. I am going to call at service center for this issue.
Thanks again for easy but critical solution.
You’re welcome, Sandesh. I hope this helps in making your Yureka experience satisfactory.
I have successfully solved my proximity sensor issue after following this instructions.
Thanx a lot bro….
Well Well, thanks a lot for the post….Damn it works now 🙂
Yuppie
Thanx alot
Thanks for the post it really helped and the issue is resolved now.
This post comes like a superhero to save me. God bless you. 🙂
Hehe.. Thanks for the nice compliment, Ayush. Take care and enjoy!
Thanks!
thanks a lot sir ……it worked……you made my day……….puzzled for 14 hrs……now ends.
That’s good to hear 🙂 Enjoy!
Can anyone suggest me, how i came back with my old version of andriod, as updated new version of lollipop is very slow
You need to flash the stock KitKat ROM.
Thanks, to help me with this post it is really work and now im happy..
Sir mainey apna phone lollipop mai convert kiya hai or jab ispr koi call aati hai to screen pe aaya hua call show nahi hota aur pick ka button bhi show nhi krta. Last week se problem ho raha hai. Mera number 8806099769 hai
Read and follow the steps in the post.
It works….thanks dude
Thank you very much . my worries ended today.now iam very happy .
Wow……. This was a magic. My phone problem got resolved. :).
Thanks for the post. It works perfectly.
sir,i want to restore to android kitkat4.4.4 original please tell me the process step wise……
thank you cause I also suffer display problem even after performed that steps I can’t received incoming call pls give me solution
Thanks a lot. This blog really helped me .
I have done it successfully , thnak you for your advice through this blog it is very very useful…..
thanks a lot
Thanks for the nice words, Ramesh 🙂 Enjoy!
Worked like a charm…thanks
Thanks for the comment! You’re welcome 🙂
its working good…
You save my day. Phone is working fine
Just awesome!
in few seconds a days pain / cursing the phone was over.. Re-calibration fixed the issue in a jiffy!!
Great Job, thanks..
Really really thankful to you…Great help..I was really getting frustrated from past three days…Thank You so Much..God Bless
thanku sir ,
Meri bhi yhi prob. thi or ab mujhey koi prob. nhi ho rhi ha pho. pick or dial karney mey screen bhi black nhi ho rhi ha ,
THANKS
You’re welcome, buddy 🙂
thank you very much.. you have solved my problem.. Keep up the good work..
Still facing the same issue. after starting proximity calibation info was
calibration vales
move away
calbration x
high=40
calibration y
low= 25
calibration offset
offset=0
calbration fail
crosstalk=109
Really thankful for the solution….
sir i got the cross talk value = 25+
plz any solution
thanks
Really thankful to you. I struggled a lot for hours… I thought of throwing away… but just googled the problem your solution solved the problem in seconds. Your service is enormous! and thank u sooo…..much
working but same thing happen after reboot the phone. Its not the permanent solution. plz tell me another option.
No other option is available as of now. You need to repeat the steps.
reallly its working…………thanku so much……….
blank screen issue resolved,
Facing another issue with this set. when I go to add one more APN,after save my previous APN also got delete with the new one.
Want to create one new APN with the new spec provided by Reliance GSM team as I am not able to use data services on this set with Reliance SIM.
sir,i want to restore to android kitkat4.4.4 original please tell me the process step wise……
thank ypu
Great…!
Helped in solving blank screen issue in two of my colleagues phones.
one small doubt is this solution is permanent… ? or do we need to do it often
Not sure at this point. You’d probably be needed to repeat this often. But lets hope for good 🙂
Really really thankful to you. As Gopinath I also struggled a lot for hours. but just googled the problem and your solution solved the problem in seconds.
Sir, I am having another problem of network.
In any covered area my device can not connect the call and internet network in both sim slots. If I replace sim to other phone then there is no problem. Hence this is not a network issue. So if possible send me the way tho improve the network strength.
Thank you.
thanks a lot……
Thanks…Problem resolved.
Hi,
I tried the above steps and even restarted the phone and again tried the steps . Unfortunately still facing the problem .
Any idea how to resolve it
Thanks
Did you see the ‘Calibration Good’ message?
Today this blank screen issue troubles me a lot.. I press power button continuously for get out of this..I became frustrated by doing like that.. Customer care people didn’t pick the call also.. Now I feel relax.. I face some configuration change due to update to lollipop. Still sometime phone going to hang..I feel some sensor issue also.
Ty very much it was too good u solved ma problem in few secong
Its good.worked for me.but it should b responsibility of the manufacturers to give complete solution.
Agree on that, but don’t expect anything from this manufacturer.
Dear Narendra,
I Have purchase yureka mobile 1 month ago, I try to your customer care number as per provide you but call not to be connected. Pls reply me & provide me your customer support number.
It is really a hard thing to connect to a real person. Please keep retrying.
I want to your customer support number.
See here for warranty and support details.
this is work for me……Thank you.
Really thankful to you. I struggled a lot for hours… I thought of throwing away… but just googled the problem your solution solved the problem in seconds. Your service is enormous!
Thank you for the nice words, Gopinath 🙂
Thanks, works beautifully
That tricks is working well…. and my phone also
Thanks a lot….
the solution worked !! thanks a lot 🙂
Its really working…..thank u soooo muchhhhh…
You’re welcome, Jigar 🙂 Thanks for the comment!
Yeah…. It Worked thanks
It works.. Thank you
Worked for my friend but unluckily not in my phone 🙁
Are you updated to Lollipop too?
Brilliant! It worked.! Thanks a ton, you made my day 🙂
Thanks alots its working. THANK U
your suggestion worked .solved the problem.I was very worried not answering the incoming calls.what a hell yureka mobile.yureka mobile companymust be penalised for harassing the customers.Thanks a lot brother.
Agree on that. They surely need to be penalized. Thanks for the comment tho, Surinder 🙂 Enjoy!
Thank u sooooo much brooo u made my day
M quite nervous abt it BT aft ur solution its pretty awesome…
Great!!!!Thank u so much..!!!!.it worked
It worked,Thanks a lot.
Yes.. Its works well.. thanks too.
Thanks for your solution. It is very helpful, effective and excellent result.
Thanks a lot 🙂
It’s working
Thanks alots its working.
very good thank u very much its solved
Awesome dude. It solved my issue. You rock !!
Hi I tried following the above steps but I am not getting the Callibration Good message instaed I am getting Calibration Failed message…Plaese suggest for the same.
Something seems wrong with the Proximity Sensor then 😐
It worked thanks a lot….
Good success
my friend brought his phone and told the problem of screen blanking, i used your site and your site is very much useful, solved the problem instantly, good
thanks a lot
That’s good to hear, Biju 🙂 Thanks for the comment 🙂
It solved my proximity sensor issue thank you very much
its working. thanks for the help.
very thanks for the solution
Thanks alots its working.
its failed for me, the calibration value gone to move away. please suggest what we need to do here.
This solution worked in my issue. Problem resolved.
Thank You
Thanks a lot techmesto …..it worked as I was tense what happened to my phone
Glad to hear that, Mandeep. Thanks for the comment 🙂
Hello Narendera,
As per your suggestion when i am trying to dial above number i am not able to see any thing on screen like proximity calibrate info , start ,exit etc nothing display on screen …..
plz
plz help me to use this solution
You need to be updated to Lollipop for that to work. Are you updated?
Solution is very good Thankxxxxxxx…
It worked…thank u
Good. It works fine now after applying the workaround.
Thanks, It works perfectly
sir,
my phone was working nicely till yesterday. since morning my display is blank. any amount of pressing the ON switch is no use. kindly suggest remedy, i am not able to answer calls. yesterday night update was loaded. i tried charging and it is almost full. a whilte light was flashing on the top left side. while charging blue light is ON.
Can you try waking up the phone and sliding your finger to the right towards the top of the screen? It can be that the brightness is set to nil.
thanks yar..its working fine..thank u so much…!!!
Bro its really working now great job go on
Thanx a lot..it’s working fine after following the steps u said…thnx again.i was so disturbed with alk these.
Still I am facing issues. I put sleep time for 15 sec and all my incoming calls are displaying light only for 15 sec and after that screen is becoming black even I can’nt able to take call. I did’nt face this kind of thing in kit kat version as well as if i take a call after covering the flip cover/ or I am going to call some one then i can’nt disconnect and proximate sensor is not working. If i take a call without flip cover /or call some one then i can disconnect my call. I have one samsung galaxy ph also but never faceed this kind of issues before. Pls help.
Thanx lot. This hase code work. One more issue i facing that after upgrade to CM12 lollypop5.0.2 video recording option not working.
Dear Narendar ,
I am planing to Yu yureka, can I go for it plzz suggest
I would not recommend it. It is just good on paper, but gives a lot of suffering when you buy it. Please also check THIS post
I’d buy a Lenovo A7000 or Redmi Note 4G over Yureka anyday. I’m looking for Zenfone 2 though, but that will be a bit pricier than Yureka.
Working fine,Thank You very much.
Awsome !!! genius who ever posted this , thanks a lot …
Thank you, Rohith. More thanks to Cyanogen for including this calibration option. Wasn’t there in KitKat 🙂
Tried it today. Has worked for me so far. Thanks!
Hopefully it will continue working till YU or Cyanogen pushes a bug fixing update 🙂
Amazed….. Just one word thanks………
Thank you too, Kunal. Hoping that you’re enjoying rest of the Lollipop update.
Wow!! this really works Thanks A lot.. 😀
Hi Narendher,
Thanks for the info.. It worked fine for me..
Regards,
Mahesh
Good to hear that, Mahesh. Thanks for finding the time for writing down the comment. You’re amazing 🙂
Thank you. It worked for me and saved my time.
Hi Techy,
Good Solution provided. But It will not effect the warranty, right ?
Could you please explain ?
Thanks a lot.
Yes. It does not affect your warranty 🙂
Thanks. It Worked for me and Saved my time.
You are amazing
Thanks Ankita. You’re too!
u will save my life
ek number bhai
Thank you bhai 🙂
thanks man
its work great for me
i am not getting a ringtone during incoming calls..i have just upgraded to lollipop in my yureka.help me!!
Yes it is working thanks a lot…
Wonderful! Hope you’re liking the new update 🙂
Screen blank problem is resolved but one more issue which I m facing is that when i am dialing any number from my airtel sim out of 10 times 9 times its not working but when i am trying from vodafone sim it is working well. Please tell me what should be the reason for same
it worked and literally saved my life 🙂 thnk u. After installing Cyanogen 12 n lollipop my YUREKA’s performance it significantly decrease. The processing very slow and it gets very heated up. Also it is taking a long time to charge (estimated 10-14 hours ). please suggest the technical remedy.
NOT MORE THEN 2 WORDS….
SUPER HIT…
THANKS.
You’re welcome, Mehul. Thanks for the comment 🙂
Hi Narender,
issue was fixed only while flip cover open, while flip cover closed then it’s still showing black screen/ screen off. pls help me out from this issue.
It is solved now on my Handset thanks you so much let see if it remain unchanged or not
successfully done within one min .
Thanks.
excellent……….thank u…..now its working good…….but don’t know till when..
I have done what u said like typing that code and all.But I get he value with some difference in the result.”Crosstalk = 61″.In this image uploaded by you, the value is just 14 only. is this any problem with my fon?? What does this crosstalk actually mean???
Crosstalk is actually the disturbance, but the value is supposed to differ for each device because Proximity depends on the amount of light that passes onto the sensor. It is also affected by the distance of the sensor from a solid object.
You should just look for the ‘Calibration Good’ part and then see if the problem is sorted out for you.
OK. But still there is a problem of unnecessary opening of apps while making a call..like when my ear touches the screen, calendar and some other apps open up automatically.
super..it’s working,thanks
It works.. My problem was solved within a minute… Thanks alot!
Wonderful. Thanks for the comment and you’re welcome 🙂
I tried the above solution, and it worked…
thanx a lot…
I need a mobile number bro.@narender singh
Mobile number of whom?
i worked thanks mate .
It’s working fine ………thnx a lot man……..
Dear support team pls help as my phone goes blank while making or receiving the call
Did you follow the steps in this post?
thanks man….it worked and literally saved my life 🙂 . After installing Cyanogen 12 n lollipop my YUREKA’s performance it significantly decrease. It has become slow in processing and very hot and also it is taking a long time to charge (estimated 7 hours). PLEASE HELP IF YOU HAVE ANY SOLUTION TO IT.
Sincerely
Sujit
It is working fine, now (for now).
Thanks a lot
Good to know that and it will hopefully keep on working fine 🙂 Good luck!
Dude u r d mahn….
Awesum yaar… It worked.
I was super irritated with dis blank screen n ur solution worked.
Heartly thanks to u brother.
You’re welcome, Jinesh. But more thanks to Cyanogen for including this calibration option or it would’ve been hard to do anything.
it really works… thanks dude
Thanx Its working now. Thumps up to the support team for fixing the problem in a minute only.
But one more problem incoming calls shows in notification only not on the full screen. Support team please help me in this issue also. thanx for your support.
Thanx it worked……… 🙂
Thanks a lot man. You saved my time a lot. 🙂
It’s working!…. Thanks 🙂
Thanks a lot…It worked fine for me.
My camera performance went poor after upgrading to Lollipop.
Could you please help….
Thanks
It really worked, thanks a lot Narinder Singh ji
Good to know that Paramjeet broh. Enjoy!
i tried this above steps
and it worked
thanks for this service.
Thanks for the comment, Rajddep. Good to know that this solved the problem for you 🙂
Narender Singh ji incoming calls shows in notification bar only not on the full screen. please help me to fix this also.
Thank you very much man. its working.
Worked perfectly thanx a ton ! 🙂
thnx…. from my bottom of heart…….just guys do as per instruction the problem will definitely solve……
You’re welcome, Pawan. Feels great 🙂
sir,
If the screen will remain black how can I update with lollypop ! so please first tell me solution of it than I will update with lollypop.
regards
Sanjeev
08821910861
Try resetting your phone.
Thanx a lot mate…
Thanx mate. The solution works for me..
That’s good to hear 🙂 Thanks for the comment!
I tried the above solution it is working fine
It worked. Thank u.
I tried the above solution, and it worked…
thanx a lot…
After *#*#7769#*#* code it’s shows same as per your screenshot, but now when I restart my yureka their is NO SCREEN appearing All gone Blank?
Tried to remove battery & restart mobile, I got startup boot screen & new boot screen Cyanogen (CM12) but after that everything is blank.
at bottom physical button get power but on screen is BLANK.
Not something I’m aware of. Can you try again by clearing the cache via Recovery?
Boss, Me too getting the blank screen issue. But I didn’t event tried that code also. i just restarted the device due to struck. and after that boot screen displayed that’s it. everything goes blank. Please let me know, If any one have any solution.
Boss, Just now got the solution..
After updating to lollipop, you can adjust the brightness, by dragging horizontally on status bar. just swipe on status bar. you can adjust your brightness.
Ohh.. Isn’t that strange? Does the brightness get so low that it displays nothing on the screen?
Thanks a lot!!!…it really worked!!
I tried the above solution, and it worked…thanx a lot…
I have faced the similar issue , and i checked the above solution but it is not becoz of the technical problem . It is becoz of the build issue .
solution – when ever the issue comes just press the top left corner just next to Blinking light of phone and u will see the screen will displyed again. I have seens these issue in some of th eyureka phones including mine
I tried and it worked, thank you.
So, that probably also gives some thought to those saying that tightening the top screws has solved the issue for them 😀
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