Download Nokia Software Updater for Retail (Latest Version)

Nokia Software Updater for Retail is a Nokia Software Update utility which makes it easy for the retail stores and Nokia Care staff to update the phone software easily and without any technical knowledge required. That’s why we also recommend that end users who want to update their phones should use NSU for Retail instead of Nokia Care Suite as Care Suite is a pretty advanced software which may result in dead devices if not used properly.

NSU is able to update/flash any new Nokia phone released in the market. Updates to NSU keep on coming as new devices are released.

nsu for retail home

We’ll keep this post updated to provide the latest versions of NSU for Retail as long as it is being developed. So good if you bookmark the post and come back to check for the availability of a new version. Here’s our assurance that the files provided here are not modified in any way and are exactly the way Nokia supplied them. Below are the released versions of NSU with newer at Top.

For tutorials on updating or how to flash info, kindly search around, otherwise updating using NSU is the easiest task ever.

Although we assure that these are official files, we should not be held responsible if you end up bricking up you phone due to any reason, be it malfunctioning of drivers or disconnection of phone during the flashing process.

Download Nokia Software Updater for Retail 4.2.1

Version 4.2.1 is also a mandatory update over the previous 4.1.0 version. The update needs to be done before you can use the product again. Following is the list of things that have changed:

  • Adds support for new devices running Windows Phone 8.1 (like Lumia 630)
  • Allows printing of customer receipt after update.
  • Recovery Drivers added to recover Dead/Unresponsive Lumia WP8 device.
  • Optimized Installer for ~30MB reduction in size.

Download LinkNokia FiRe (Official Link)

Download Nokia Software Updater for Retail 4.1.0

4.1.0 is a mandatory update to NSU and users who have a previous version installed need to update to 4.1.0 before they can use it again. However, users who are not connected to any network will be able to use the former 3.0.8. Below is the change-log for this version:

  • Dead phone recovery for WP8 devices that do not boot up correctly.
  • Bug fixes for errors found after 3.0.8.

Download Links - Nokia FiRe (official link)  | Bitshare

Download Nokia Software Updater for Retail 3.0.8

Download Link - Filedown

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69 Responses to Download Nokia Software Updater for Retail (Latest Version)

  1. satya October 12, 2013 at 4:44 pm #

    Thank for the info bro :) Can i update it ???? is it safe to update :) ?

    • singhnsk October 12, 2013 at 9:27 pm #

      Yes dear.. Its all safe :) Nokia Care uses the same tools to update the devices. Official tools, so no harms :)

      • satya October 13, 2013 at 1:00 pm #

        I tried reinstalling the firmware but there it shows an error. What to do ???
        Error is something like 0x8008XXXXX (ERROR_device_not_Supported) ????

        • singhnsk October 13, 2013 at 1:19 pm #

          Huh? But it supports Asha 501. Maybe some missing drivers? Try reinstalling NSU 4.1.0.

          • naufal December 29, 2013 at 9:50 pm #

            same problem

          • dev January 30, 2015 at 10:31 pm #

            Recovery software ma error aara ha install karne pe 08xookuch aysa ..aysa kyu..

      • gurdarsh February 4, 2014 at 11:37 pm #

        where i can get firmware for lumia 520

        • Narender February 5, 2014 at 5:15 am #

          Find your product code on Navifirm. Or else use Data Package Manager.

          • gurdarsh February 5, 2014 at 10:20 am #

            and how i can install it firmware manually

            • Narender February 5, 2014 at 11:16 pm #

              Put it in the NSU’s packages directory and open NSU. You can then flash your phone.

      • gopalpadhi October 14, 2014 at 10:21 pm #

        hello…While trying to install the updates Its showing an error 0X80131500 ….i am using Lumia 920… What to do… to recover my phone..Please Help.

    • Ramsha October 19, 2013 at 4:57 am #

      I cant update my nokia asha 501 software how can i update it?

      • singhnsk October 19, 2013 at 11:13 am #

        Why not? Use NSU and it will update :)

        • dev January 30, 2015 at 10:33 pm #

          Recovery software ma error aara ha install karne pe 08xookuch aysa ..aysa kyu.. or sir ye nus kya ha …

    • ANKIT January 26, 2015 at 10:58 am #

      how to connect my phone to usb and update it is dead and no icon show in my laptop

      • Narender Singh January 26, 2015 at 1:33 pm #

        Which phone? The software will detect it. Just choose my phone does not start up.

  2. terence October 14, 2013 at 2:49 am #

    i have nsu for retail installed but nothing happens when i connect phone to pc.
    what am i NOT doing right???

    • singhnsk October 14, 2013 at 9:34 am #

      That’s something you need to find out. You might not have installed it properly? Or you need the full version? :-O

      • terence October 14, 2013 at 10:02 pm #

        i switched phone off then attached to pc , worked then.
        then… i sat for 3.5 hrs with download :)
        very pleased!!!

        • singhnsk October 14, 2013 at 10:08 pm #

          Ah? You can use softwares such as Navifirm to download firmwares if you don’t want to keep sitting there with phone connected.
          That’s for the next time. happy updating for now :)

          • terence October 15, 2013 at 12:12 am #

            o ok . But i couldn’t wait to have it so, started @abt 11.44 yesterday until abt 3.30am :)
            What about the gd3 i see available now for developers???

            • singhnsk October 15, 2013 at 9:11 am #

              So you were so excited :P
              About GDR3, yes its now being pushed to developers. Non developers can also get it if they have an active App Studio account and then downloading the Preview application. But as they warn, the handset might go out of waranty and the user won’t be able to revert back. I also suspect that it won’t be possible to receive Manufacturer level software improvements after that. So basically you receive GDR3, but without any enhancements from Nokia’s bittersweet shimmer update.
              I’d better wait for the new update. Rest is upto you.. If you really want those features urgently, move ahead. Normal delivery should begin around mid novemner or early December. Rest they know better.. Maybe they’ll move their asses fast this time :P

  3. Victor October 14, 2013 at 11:29 pm #

    Can you Install it without Administrators Right

    • singhnsk October 14, 2013 at 11:57 pm #

      Maybe or maybe not. I only have a little hope though :)

  4. Tejaswa Jain October 18, 2013 at 8:52 pm #

    I used it for my nokia asha 501 and C5-00 but each time after downloading the update file it shows some sort of internal error. Please help!

  5. sourav October 20, 2013 at 12:23 pm #

    Can I use it for my nokia311

    • singhnsk October 20, 2013 at 1:10 pm #

      Sure.. But maybe there is no new update available for 311.

  6. Mayu October 20, 2013 at 8:08 pm #

    Hey.. m tryin to flash my Lumia 720 device…. under the preferences tab.. there is no English-india or sumthin.. now my question is.. if i will flash it with US rom.. will it affect my warranty??

    • singhnsk October 20, 2013 at 8:10 pm #

      You cannot flash it with US ROM. It will only download the firmware as defined by the product code and not just anything. So even if its a US version, it will only download the firmware package which is provided for your particular phone.

      • Mayu October 21, 2013 at 12:54 pm #

        Ok..thnx buddy…

  7. Joker November 13, 2013 at 4:36 pm #

    HI, i tried to get the update, but when i finally download the firmware, i got a message “Checking device pre-update conditions” and then shows me “Something go wrong, try again, Error code: Internal error”
    and i cant pass from here, any suggestion?

  8. Kanzler December 7, 2013 at 10:39 pm #

    hey bro, I’d like to know if it will update my Nokia 1020, since it has some features blocked by my carrier. It’s without simlock, but the carrier didn’t delivered the latest firmware yet. As my phone is still a new in the market, I’m afraid that it still doesn’t have support for my device.

    • Narender December 9, 2013 at 11:05 am #

      You’re out of luck even if you reflash the phone using NSU. The software will flash the phone with the same ROM as approved by your carrier for your product code. So you won’t be able to get ahead of that. However, if you want to, you can try flashing a firmware from an international product code, but that’s upto you as you can lose the Warranty by doing that.

  9. Amar December 8, 2013 at 7:34 am #

    Bro..among nokia suite,nokia care suite and nokia software updater which one will be best for updating ash 308?….what is the difference between the three softwares?

    • Narender December 8, 2013 at 7:58 pm #

      I’d recommend Nokia Software Updates as it does full flashing just like NSU, but is easy to use. Nokia Suite is like half worked. Issues go unsolved even after re-flashing.

  10. Tonny December 27, 2013 at 10:52 pm #

    Hi, I am trying to update my asha 501 using NSU 4.1.0, the files have only downloaded half way,,it doesn’t proceed. wot do i do? i have enough bundles.

    • Narender December 28, 2013 at 2:18 pm #

      Delete the files and download them again.

  11. Amar January 30, 2014 at 11:02 pm #

    I tried to update my nokia X2..but when the update is about to install its says “Error code internal error” and can’t proceed further…plz gv some solution fr d issue..

    • Narender January 31, 2014 at 12:36 am #

      Have you checked the box that says delete data? Or uncheck if it says don’t delete data.

  12. previn hashmi February 25, 2014 at 10:46 am #

    is this sftware useful for updating my nokia 5130 xprss..???

  13. 아눌드 March 20, 2014 at 9:51 pm #

    Bro,I’m a Lumia 620 user.. I already download the latest firmware for this handheld with NSU.. But when it want to install the firmware the errors message comes…. It says : InternalError.. Can you give some enlightment?? Thanks bro… I live at Indonesia and my phone storage still have 1,6Gb free..

  14. olo April 19, 2014 at 3:49 pm #

    can i update my asha 503?

    • Narender Singh April 19, 2014 at 4:06 pm #

      Yes you can.

  15. Suresh Poudel May 5, 2014 at 7:47 pm #

    I update my phone Lumia 620 with NSU but after updating, i am having problem with touch screen..The touch screen is not working any more, What should i do in such situation…………………………………………………….???????????????????

    • Narender Singh May 5, 2014 at 8:16 pm #

      Try flashing again.

  16. Suresh Poudel May 6, 2014 at 5:47 am #

    Please, suggest me how do I flash it now……..???

    • Narender Singh May 7, 2014 at 12:58 pm #

      I meant just do a clean software update again using NSU.

  17. rohith May 24, 2014 at 8:22 pm #

    getting error “this device is not supported”tell me how to fix it

  18. Mike August 1, 2014 at 5:49 pm #

    I installed 4.2.1 and it needs ID and pass to log in. How do I get those?

    • Narender Singh August 1, 2014 at 10:09 pm #

      Yes you can update WhatsApp Plus now :) Works fine :D

  19. tolu August 13, 2014 at 9:21 pm #

    can i use nokia xl for it

    • Narender Singh August 13, 2014 at 10:25 pm #

      Maybe. I am not sure. How about try and see?

  20. waxx August 26, 2014 at 4:06 pm #

    Apdating done!!!! Thanks!!!!!!!

  21. hanz August 26, 2014 at 11:53 pm #

    help me please! my phone stucked at red screen because NSU failed to install firmware, now i tried it many times then downloaded the package but it downloading again the package even though it is completed, everytime i open NSU, it downloads the package

    • Narender Singh August 27, 2014 at 8:17 am #

      Try recovering the phone using Nokia Care Suite.

  22. nithin October 12, 2014 at 5:15 pm #

    cant use nsu for retail problem NokiaSoftwareUpdaterForRetail.ErrorHandling.Exceptions.UnexpectedErrorException: Logic enabling is failed —> System.Runtime.InteropServices.COMException: Unable to get error message
    at FuseLib.FuseLoaderClass.CreateConnectionServices()
    at Nokia.CareSuite.Connectivity.FuseConnectivity.LoadFuse()
    at NokiaSoftwareUpdaterForRetail.Castor.CastorEngine.InitializeF

  23. ashhar October 16, 2014 at 10:18 pm #

    How to update nokia x2ds…..i had downloaded firmvare using navifirm…dont knw wat to do nxt…

    • Narender Singh October 17, 2014 at 12:05 am #

      Use Care Suite to flash it onto the phone as NSU is giving problems.

  24. Mohsin Sonu October 18, 2014 at 11:42 am #

    i can install the NSU but my phone is dead when i connect it to it it gives error that software package nt available for tis phone

    • Narender Singh October 18, 2014 at 12:36 pm #

      Which phone is it? And can you mention the product code please? It should be on the label under the battery starting with 059.
      If the software package is actually not available, you’ll be needed to visit Nokia Care or else flash a different software package :(

      • ashhar November 24, 2014 at 12:56 am #

        Can u tell me how can i install downloaded game in memory card …..i tried to play spiderman it works ….i paste data file in data folder of memory card…..

        But when i tried asphalt it did not worked…

        What goes wrong….and how spidey works???

  25. tony December 7, 2014 at 4:54 pm #

    can i update 6303 classic software?

    • Narender Singh December 7, 2014 at 9:17 pm #

      Depends if you already have the latest one or not.

  26. Obanji January 8, 2015 at 4:01 am #

    I have a nokia lumia 920 which just went off 4 days ago. And am told its because I did not update the software (firmware). Is it true or its something else?

    • Narender Singh January 8, 2015 at 12:32 pm #

      No. Not updating won’t do anything to your phone. You should visit a Care Center if it is not working.

  27. Kevin January 15, 2015 at 10:29 pm #

    I was flashing my Nokia 501 with ATF tool, after flashing with RM 902 version 14.0.5,the phone went to contact service mode, I flashed the phone again with version 10.2 now the phone only vibrates, can NSU revive my phone? Thanks

    • Narender Singh January 15, 2015 at 10:59 pm #

      Flash the same software package that was installed to your phone. Any other just won’t work.

  28. FARUK January 28, 2015 at 2:32 am #

    i update my lumia 520 successfully THX Bro… i shear it to my all friend thx


  1. Download Nokia Care Suite for Asha and Lumia (Latest Version) - October 17, 2013

    […] Suite. While we do have download links here in this post, we still suggest end customers to use the Nokia Software Updater instead which is capable of flashing even Dead Phones and is much less complex as compared to Nokia […]

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