Reinstall Phone Software Using Lumia Software Recovery Tool

Is your Microsoft/Nokia Lumia or Asha phone giving you a problem? Or is it not booting up at all? If you are facing a similar issue with your Nokia/Lumia mobile phone, you can easily get rid of it using the Lumia Software Recovery Tool. Unlike other manufacturers who hardly offer consumer centric tools, Nokia  has always made one or the other tool available to make the customers capable of fixing software issues of their phones at home.

Download Lumia Software Recovery Tool

As LSRT is a consumer centric recovery tool, you can download it from Microsoft’s own servers. Hence, you do not need to browse torrent or pirate sites and end up getting your PC infected. You can download the Lumia Software Recovery Tool by visiting the following download link.

Download Recovery Tool

Using Lumia Software Recovery Tool

The software is pretty easy to use and any computer literate person can use it without any problem. Still, the following section provides step-by-step instructions on using the Nokia Software Recovery Tool to reinstall the software/firmware of a buggy phone or wake up a dead/non-responsive phone (because of software issues).

Reinstall or Update Phone Software

  1. Download the Lumia Software Recovery Tool from the link provided earlier and install it on your Windows PC.
  2. Open Lumia Software Recovery Tool.
  3. Connect your Nokia or Microsoft mobile phone to your PC and wait for the software to detect your phone.
  4. If an update is available, the Recovery Tool will offer you to update the phone software. If no new update is available the tool will offer you to re-install the current software version. Click on InstallRecovery Tool Main
  5. Check the box in front of I understand and want to continue. Click on Continue.
  6. The required software files will now be downloaded. Wait for the download to finish.Recovery Tool - Downloading Firmware
  7. Do not disconnect your phone after the download. The software will take a while to start installing the phone software. During this phase the phone will go in Flash or Test Mode.
  8. Wait for the phone to restart and a Successfully Updated notification in Recovery tool before you disconnect your phone.Recovery Tool - Updated Successfully

Recover Dead/Unresponsive Phone

Nokia Software Recovery Tool can recover a dead or non-responsive Nokia mobile phone as long as it is a software issue. One thing that should be noted here is that only Nokia/Microsoft Lumia devices running WP8 or higher can be recovered using Recovery Tool. For all other devices, Nokia Care Suite should be used.

  1. Open Lumia Software Recovery Tool.
  2. Click on My phone does not start up or respond.Recovery Tool - Device not responding
  3. Disconnect any other phone connected to the system and click on Continue.
  4. Connect your Unresponsive/Dead Nokia/Microsoft Lumia WP8 phone and wait for the Recovery Tool detects it.
    If the phone is still not detected, hold down the Power and Volume Down buttons till the phone vibrates.
  5. Proceed as instructed (Download Files and flash them to the phone).
Update: The Nokia Software Recovery Tool has been renamed to Lumia Software Recovery Tool post Microsoft’s purchase. Necessary amendments have been made to keep the article current. The tool still works the same and supports all the devices that it used to.

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235 Responses to Reinstall Phone Software Using Lumia Software Recovery Tool

  1. Collen Chabooka May 6, 2016 at 4:32 pm #

    My lumia 520 is stuck on flight mode can someone help me to switch it off.

    • rey June 22, 2016 at 7:12 am #

      I have the same issue with my lumia 520, I don’t what to do.

    • Farid July 1, 2016 at 4:57 am #

      Use Cortana to switch off flight mode. Go to Cortana -> go to voice search -> and say -> switch off flight mode.

  2. aneesh June 3, 2016 at 1:00 pm #

    my lumia phone cant be restarted.. i can feel the vibration and can see microsoft on my lcd then after somtime on the screen it shows that unable to found bootable option,press any key to shut down……….. what can i do

    • Narender Singh June 3, 2016 at 3:34 pm #

      Did you try the Recovery Tool?

  3. Dibin June 3, 2016 at 4:29 pm #

    Lumia keeps restarting when flasing through windows device recovery tool and operation ends in failure.

    • d.DANIEL August 17, 2016 at 4:07 pm #

      take it to the dustbin

  4. anshul pandey June 6, 2016 at 10:26 pm #

    Jo file download hogi uske liye internet jaruri hai kya

    • Narender Singh June 7, 2016 at 12:38 am #

      Yes. After downloading setup, the program needs to download the full phone firmware which requires internet connection.

      • Ali September 24, 2016 at 12:48 am #

        How much mb i need to download the full phone firmware? Please reply

  5. aneesh June 7, 2016 at 8:46 pm #

    i cant connect to windows recovery tool…. my phones shows as booting device when connected to computer.. when i try to switch on thephone it shows microsoft on the lcd and then after some time it shows unable to found a bootable option.

  6. Bhushan June 13, 2016 at 8:36 am #

    HI everyone,

    I was trying to install LSRT on my windows lapi but somehow unable to install it.
    Getting error notification as “The system cannot find the specified file. (0x80070002)”. Downloaded LSRT from Microsoft link. Really fade up off these thing..

    Issue was stared with my phone after os update and since then my phone is not even taking breath.

    Please can someone update me with above things.

  7. Ruby solanki June 19, 2016 at 10:18 pm #

    I lost my window phone software while resetting it. And software recovery tool is not responding ,Please help me out…

    • Narender Singh June 19, 2016 at 11:08 pm #

      There’s the My Device is not detected option in Recovery tool. Try using that.

      • Ruby solanki June 20, 2016 at 12:57 pm #

        There is a problem in downloading the recovery tool, the downloading site is not available. what should I do??
        Is there any other solution ???

    • NISHU July 13, 2016 at 10:53 am #

      hw to dwnload LSRT

  8. Rudner July 8, 2016 at 7:09 pm #

    Trust me most 8—–updates cause tht problem .so just down grade to wn8 ‘got my phone fixed yestaday and the techinician said most phones updated to wn 8.1 n above face the same prob after a month or two .use recovery tool it worked on my.#Zimbabwean

    • Brighton July 15, 2016 at 2:20 pm #

      Hi Rudner. What exact problem are you referring to? My phone is not responding correctly to commands and keys. whatsapp is not working properly. Is this the problem you mean. I have Windows 8.1 on Lumia 520 #Zimbabwean

  9. criticos August 3, 2016 at 2:47 am #

    Mine is stack in flight mode

  10. Puja jain August 9, 2016 at 3:39 pm #

    my mobile just show nokia n then turned off then in repeat mode it does same… i tried to reset it but after exclaimation mark it goes turned off again n again !!
    plz help

  11. shekar August 19, 2016 at 9:00 pm #

    in my phone I m getting a problem
    wen I m open store’sand aany apps
    tha problem is (HomeBotcalenderstopped) this massage I m getting pls help me

  12. Zak Zhango August 28, 2016 at 10:56 pm #

    I’ve got a Lumia 520 stuck in flight mode and successfully reinstalled software using the Windows Device Recovery Tool.

    My phone is still stuck in flight mode so I’m guessing it must be a hardware fault so phone is junk.

  13. Mayank September 3, 2016 at 7:47 pm #

    My Lumia 520 is not responding. During call there is no voice coming
    Unable to play music and videos
    How can I fix it

  14. Nishant September 12, 2016 at 5:07 pm #

    @puja jain…. your phone has software problem…. i also had the same problem….. u can solve it by installing lumia software recovery tool in your laptop

  15. hsm September 26, 2016 at 5:52 pm #

    my nokia lumia 630
    not be update

  16. kim November 16, 2016 at 2:45 am #

    my lumia 520 is stuck on flight mode. to make matters worse i have never seen the inside of a plane!!!!!!

  17. Ravi December 6, 2016 at 3:51 pm #

    my mobile just show nokia n then turned off then in repeat mode it does same… i tried to reset it but after exclaimation mark it goes turned off again n again !!
    plz help

  18. premangshu das December 16, 2016 at 3:36 pm #

    My ph is stoped without any hardware prob. How i will strt my ph

  19. Enn Banerjee January 2, 2017 at 5:37 pm #

    My Microsoft Lumia 540 dual sim suddenly appears no network found sine last few days. one sim only working for sometime only and then both sim seems no netork and very often seeing sim invali , sim error etc etc . what is to be done pl let me know

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