Update OnePlus 2 to Official OxygenOS 3.0.2 (Marshmallow)

OnePlus 2 users had a long wait and it’s time to enjoy the Marshmallow treat. After 2 community (beta) builds, OnePlus has started the rollout of official (non-beta) OxygenOS 3.0.2 builds to OnePlus 2 users in the wild. The update packs Android Marshmallow (6.0.1) and some much-needed system performance improvements.

The update will be released in a phased manner and it may take up to 48 hours for users to start receiving it globally. However if you’re the one who can’t wait, download the appropriate version from the links provided below and follow the instructions.

If you’ve disabled Google services on your current device, please re-enable before upgrading via OTA. If Google services is disabled, you may experience system boot issues after installation.

OnePlus 2 OxygenOS 3.0.2 Changelog

OnePlus 2 posted the following changelog at the forums:

  • Android 6.0.1 Marshmallow upgrade
  • Enhanced Doze mode for better battery life
  • System wide performance improvements
  • Improved fingerprint sensor performance and recognition
  • New OnePlus Camera UI and AF optimization
  • MaxxAudio and Tuner have been removed. We have integrated with Dirac HD Sound technology for the speaker so you get a great experience without the knobs and dials
  • Shelf UX has been improved. You can now long press to edit a board
  • You can now lock apps in recents so they won’t be cleared away. We’ve also added clear process in addition to clear-all for those of you who want a better control of background processes
  • Network operator selection will now stick to your choice so you don’t accidentally roam onto unintended networks
  • Swiftkey update to 6.3.3

Manually Update OnePlus 2 to Marshmallow

If you can’t wait for the OTA update to hit your device or you’re unable to install it for some reason, you can consider installing the update manually.


  • Follow these steps only if you’re on stock ROM and unrooted. Rooted users look elsewhere for instructions.
  • If you have encryption enabled, please flash the update package using ADB sideload.
  • If you’ve disabled Google services on your current device, please re-enable before upgrading via OTA. If Google services is disabled, you may experience system boot issues after installation.
  1. Download the update package appropriate for your current OxygenOS version. Check your current version in Settings> About phone.
    3.0.1 beta -> 3.0.2 stable – Download Here (141 MB)
    3.0 beta -> 3.0.2 stable – Download Here (357 MB)
    2.2.1 stable -> 3.0.2 stable – Download Here (1.1 GB)
    Or you can decide to download the full 3.0.2 stable ROM from here.
  2. Copy the downloaded zip file to the storage of your OnePlus 2.
  3. Boot into recovery mode – Shut down the device and then press and hold power & volume down buttons together.
  4. Select Install from Local and choose the update package.
  5. Wait for installation to finish. Depending on your current OOS version, installation may take up to 10 minutes.

Facing issues? Let us try to help you by replying the comments below.
Successfully updated? Tell us about your upgrade and initial marshmallow experience.

Thanks to Naman Bhalla at OnePlus Forums for the download links 🙂

Getting Around Some Issues

Ringtone Not Working

While there is no proper solution available, do try the following:

  1. Push notification slider to “silent”.
  2. Push notification slider to “all notifications”
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255 Responses to Update OnePlus 2 to Official OxygenOS 3.0.2 (Marshmallow)

  1. Sudeep June 19, 2016 at 11:29 pm #

    Few days ago I upgraded to 3.0.2, everything is good, but ring tone and vibration stopped when some calls me. Need help. I tried working on sounds and notifications too but does not work.

    • Narender Singh June 20, 2016 at 12:24 am #

      Please flash the stock ROM again via recovery mode. That should solve it.

      • Harika June 28, 2016 at 9:19 am #

        I tried Flashing the stock ROM via recovery mode. It didn’t work out. Please provide a solution to this.

        • Narender Singh July 5, 2016 at 12:19 am #

          Nice to know the workaround, Santosh. But since a different solution worked for different people, it’s better to recommend flashing the ROM. It usually works, provided you do a full clean install 😛

      • Vivek George November 4, 2016 at 12:37 pm #

        Hey Narender ,
        How does one flash the Rom

        • Narender Singh November 4, 2016 at 7:13 pm #

          You can download it from the downloads section on the OnePlus website and then flash onto the phone via ADB or sideload from storage.

  2. Prashant hodage June 20, 2016 at 11:58 pm #

    After update In my oneplus2 the sound is become oneside………..only right side speaker is working fine….and left speaker is not working correctly ………..
    any one else facing this problem…….

    • Narender Singh June 21, 2016 at 12:47 am #

      Does it happen when you connect your headphones?

      • Prashant hodage June 22, 2016 at 12:06 am #


        • Narender Singh June 22, 2016 at 12:11 am #

          Then I don’t know what you’re talking about. The OnePlus 2 only has speakers on one (right) side. Other side is a mic only.
          So you only noticed it now. It never worked from the left side 😛

          • Prashant hodage June 22, 2016 at 12:14 am #

            ? before update its working

            • Narender Singh June 22, 2016 at 12:20 am #

              Haha.. Nah buddy! How can it when there’s no speaker there? :p
              Maybe just the effect because they altered some music settings in the update.

  3. Mona June 21, 2016 at 5:55 pm #

    Plzz help in Whtasaap I Cnt share anything like contact,images video download also..

  4. Saloni June 22, 2016 at 1:01 am #

    I have no contacts. Battery is draining too fast. Phone is not charging. Discharge rate is faster than charge rate. Whatsapp notifications aren’t enabled. Something is seriously wrong after the update. Please help. Need a solution urgently. Traveling for more than a day, day after. Need the phone.

    • Narender Singh June 22, 2016 at 1:35 am #

      Please try downloading the full stock ROM from the link in the post and flash it via recovery mode.

      • Saloni June 22, 2016 at 1:38 am #

        Will I lose my data?

        • Narender Singh June 22, 2016 at 9:06 am #

          You shouldn’t, but you’re still advised to backup any critical data you have in your phone.

  5. G1 June 24, 2016 at 1:05 am #

    when i update and i checked the phone was reboot and stuck on +1 logo like forever. then i try to push power n down button but i cant access to install from SD. please..my 1+2 stuck on logo only..any help u can advise.

  6. Ian June 24, 2016 at 8:12 am #

    Can someone give more details as to how to work around the no ringtone issue?
    1.)Push notification slider to “silent”.
    2.)Push notification slider to “all notifications”

    How do we do the above steps in details… thanks…. been missing a lot of calls lately….

    • Narender Singh June 24, 2016 at 11:57 pm #

      On the left side of the phone, there’s a switch. Slide it all the way to put it to ‘Silent’. And slide it all the way down again to bring it back to ‘All Notifications’.

    • Santosh July 4, 2016 at 9:17 pm #

      see if it helps…..
      After MM update, though you set the alert slider to ” All Notification”, actual setting for messages and call was defaulted to “None” and was not allowed to edit.
      Switched to “Priority Settings” and allowed calls & messages from anyone ( as opposed to what’s priority ? ).
      Switched back to ” All Notifications” and now call and message is editable and managed to set to “From Anyone”

      Working as of now without flash or factory reset !

      Give it try or post new workaround ? or Buy One Plus 3 ?

  7. Ian Goh June 25, 2016 at 4:34 am #

    Oh. . This Is one plus 2!

    No wonder. . . I am on one plus 1.. . Wrong forum.. Haha. Thanks for your reply Anyways.

  8. Himil June 25, 2016 at 7:58 am #

    I can’t download ,share,calling,in my what’s app in my one plus two..draw application setting also not working…in my one plus 2 mobile..

  9. Suyash June 26, 2016 at 7:24 pm #

    Issues with WhatsApp images and videos post update. Any clues how to resolve it?

  10. gajendra June 27, 2016 at 11:47 am #

    Led notification not working after update… it works while I put my phone on charge .. msg led are not working….??

  11. The Flash June 28, 2016 at 3:52 pm #

    After the MM update ringtone is there only for sim 1 calls, all sim 2 calls are in silent mode is there a way to fix this?! I checked the alert slider its all the way down and shows all notification but still no sound for sim2 incoming calls ….

    • Santosh July 4, 2016 at 8:43 pm #

      After MM update on one plus 2, I lost incoming ring for both sim and most of other notifications like Alarm, whatsapp call etc. I tried to minimizing the alert slider and maximizing to max, changed all ringtones etc. But notifications / ring tones are not back up. Very much frustrated unless I’m doing something terribly wrong.

      Any one else faced similar issue, any help would be highly appreciated. Thanks.

  12. Santosh July 4, 2016 at 9:11 pm #

    Guys tried something to get my ringtone notifications are back, see if it helps.
    After MM update, though you set the alert slider to ” All Notification”, actual setting for messages and call was defaulted to “None” and was not allowed to edit.
    Switched to “Priority Settings” and allowed calls & messages from anyone ( as opposed to what’s priority 🙂 ).
    Switched back to ” All Notifications” and now call and message is editable and managed to set to “From Anyone”

    Working as of now without flash or factory reset !

    Give it try or post new workaround 🙂 or Buy One Plus 3 🙁

    • Mehnaz July 18, 2016 at 2:45 pm #

      Thank you it worked for me, but its a temporary solution. I switched off my mobile and turned it on and faced same issue 🙁

      • Ankit July 21, 2016 at 12:29 am #

        Same with me..it happens almost everyday with my handset :(…is there any permanent solution?

        • Amit August 20, 2016 at 12:24 pm #

          Move the alert slider to priority and then to silent after that bring back to normal.. your ring tone and vibration settings should be back.. I faced same issue and the above solution worked..

    • Aniz July 21, 2016 at 12:14 am #

      Santosh, thank you man! I have been suffering for weeks without my ringtone working and your post made my ringer work! You are awesome!

    • John July 23, 2016 at 7:36 pm #

      Thanks bro!!I was really worried..now it’s done.

  13. The Flash July 5, 2016 at 9:49 am #

    Yes it wokred… thanks

    • Saravana July 5, 2016 at 1:51 pm #

      Thanks Santosh, I was able to always edit the Ringtone from None to any tune i wanted, but stil l have problems.
      Does anyone have a work around please, I am on One Plus 2
      Andriod version – 6.0.1
      OxygenOS version – 3.0.2

      • Deepa July 28, 2016 at 11:04 am #


        Try rebooting the device twice. den push the notification slider down (All Notification). then follow below steps each time after u reboot ur device.

        1. settings…. sound & notification … increase the ring volume.
        2. settings … alert slider…priority settings… select messages and calls ‘from anyone’.

        It worked for me… hope it works for u as well.

        • Kalisa July 28, 2016 at 8:57 pm #

          It is worked for me…. Thanks

  14. virasat July 9, 2016 at 7:28 am #

    I bought a used Oneplus 2 and the guy gave me the device after factory resetting it and now the device is asking for previous ID even after entering that ID ot returns back to the starting again he hasn’t enabled the OEM please help URGENT

  15. xy July 15, 2016 at 7:37 pm #

    after the update of marshmallow , my whatsp dp is not visible to anybody even though the privacy setting is choosed to my contacts …..solution ???

    • Narender Singh July 15, 2016 at 11:29 pm #

      Try changing the picture to some other 🙂

  16. Vineet July 18, 2016 at 2:27 pm #

    Ringtone in my one plus 2 is not working after upgrading the oxygen latest version. Kindly help

  17. Apurv Gupta July 18, 2016 at 9:14 pm #

    My slider is buggy… Some times i get notification sounds from all apps in priority mode.. Some times o i get no notification… How to fix it..

  18. Jaykay July 19, 2016 at 8:50 pm #

    Unable to change from 2g to 3g after update 3.0.2. One plus 2 mobile. Anybody can help plz. I hv 3g data net. Even than its working on 2g. I m unable to chNge it on 3g .

    • Csen August 16, 2016 at 5:11 am #

      I face similar problem.. I need to manually change 2g and 3g otherwise it is not changing automatically. Any solution for this problem?

  19. Jaykay July 19, 2016 at 8:52 pm #

    After update to 3.0.2 in one plus 2 mobile. No separate ringtone for both dim cards. Ring tone some time does not ring. While other notifications are fine. Anybody have same problems.

  20. Jaykay July 19, 2016 at 8:57 pm #

    I hv one plus 2mobile. I got notification to install latest version of MM 3.0.2. After I install
    I got following bugs
    Ring tone not working
    No separate ringtone for both sim cards
    Not able to slide from 2 g to 3g. Even after I recharged with 3 g data plan. It’s working with 2g. It’s really frustrating. If these bugs not rectified fm manufacturer. I will suggest not to buy. One plus phones

  21. Vamshi July 20, 2016 at 11:13 am #

    Oneplus please fix the issue… Who needs this kind of phone….. Calling through phone is number one priority…stop looking at one plus 3 issues…… Look at oneplus 2 now

    • Narender Singh July 20, 2016 at 12:28 pm #

      Did you try doing a full factory reset of the device? That should sort it IMO.

  22. Vamshi July 20, 2016 at 11:14 am #

    I get soo many calls everyday….. N ringtone doest work at all…. I paid bleedy 2k….plzz fix

  23. Girish July 24, 2016 at 9:50 pm #

    Thanks so much guys, this helped with my OP2.
    I hope it gets resolvedin the next update.

  24. Prasanna Hebbar July 25, 2016 at 10:09 am #

    I upgraded to Marshmallow after 1 month of wait period, hoping that most of the issues would have resolved by then. Although overall performance is good, the critical functionality, which is ringtone isn’t working. I tried various hacks mentioned in this article, except for factory reset without any success.

  25. manish upadhyay July 26, 2016 at 12:54 pm #

    After update MM my op2 I’m facing a problem that while a incoming call my phone rings but there is no display of call I have to scroll down the notification bar than select the ongoing call to see who is calling

  26. Gaurav August 2, 2016 at 10:17 am #

    I downloaded the oxygenos 3.0.2 after a 1.1 gb download, it stated verifying download and then dint install , now the screen says download now.
    It wants me to download 1.1 gb again and no guarantee it will install. cant waste internet data.

    Van someone help,.
    I searched file manager it shows a zipfile 1.09 gb but the name has dates 150919… which looks like a sept 15 file when i last updated firmware. I doubt this is the new file. Anyways this file is dated may16 last modified so guessing it cant be the one downloaded now.

    Please help

    • Narender Singh August 2, 2016 at 11:01 am #

      OOS 3.0.2 shouldn’t be last modified on May 16, unless it was automatically downloaded to your phone a long back and you only started to install it now.
      Find the MD5 of the file and see if it is 46b1fde116275d83d05c2dd89422069f. If it is, you can proceed to installing it via recovery. Otherwise, please download a fresh copy using your PC and flash that.

  27. Affan Ansari August 3, 2016 at 3:17 am #

    Guys after upgrading my phone to MM 6.0.1 my Oneplus two ringtone is not working since one month..i booted the phone like 6 to 7 times still it did not worked please suggest me some tips !

    • Narender Singh August 3, 2016 at 9:57 am #

      You should consider doing a full factory reset of the device and that should revert the issues.

  28. Saran August 3, 2016 at 7:20 pm #

    Whatsapp not working
    Telegram not working

  29. Kishor August 6, 2016 at 12:44 pm #

    I have tried to reinstall oxygen OS 3.0.2 twice, but still facing same issue. Apps are not getting synced, when mobile is in idle state with screen off. Like not getting any mails, whats messages, FB etc ………. Any suggestions to rectify this???

  30. Pete August 9, 2016 at 6:49 pm #

    I second Kishor, same and static problem. This is not an upgrade at all, what’s the point of me having to open the screen to check if there are notifications and only get them then and there?

  31. Anurag August 17, 2016 at 12:31 am #

    I update to oxygen 3.02 & Android 6.01. I am facing problem that whatsapp is not being displayed in ‘draw over other apps’. This has given rise to problem that contacts not being displayed.

    any solution to same please let me know.

    Thank you

  32. S Ganesan August 17, 2016 at 6:18 am #

    Hi – My one plus two is running on oxygen 3.02 & Android 6.01 and am not able to find the call settings option to deactivate conditional call forwarding option. Can someone please suggest solution for fixing same ?

    • Amit August 20, 2016 at 12:24 pm #

      Move the alert slider to priority and then to silent after that bring back to normal.. your ring tone and vibration settings should be back.. I faced same issue and the above solution worked..

  33. Sreekanth August 29, 2016 at 11:49 pm #

    With oxygen os 3.0.2, while having call, even though full network is available, it will display message as “cellular network is not available” and call will get disconnected..

  34. Edgar L September 2, 2016 at 11:14 am #

    Vibrate on touch has modified its pattern, and is really annoying to feel a double vibration per tap. Also, native app permission won’t open and there is no way to open previous OS version. Another thing I can’t seem to get is to make Google Now on tap work, without making a workaround from the buttons section in settings. I was rooted before upgrading OTA. Any help will be appreciated.

    Ps: my google now bar on multitasking disappeared months ago, even before the update.

    • Edgar L September 2, 2016 at 11:16 am #

      I really like the update so far, but I think is still buggy, hope I ain’t the only one…

  35. Prateek September 14, 2016 at 1:12 pm #

    Notification LED lights not working..any solution for the same, apart from factory reset?

    • ABHISHEK KUMAR October 11, 2016 at 6:42 pm #

      Hey buddy .. you got any solution? I am facing the same issue. My notifications lights are working parcely only red but not flashing after i receive msg or sms or calls.

      • prateek October 12, 2016 at 5:29 pm #

        no dude..still struggling..do let me know if u get something.

  36. Cheri D October 2, 2016 at 3:31 am #

    Hey guys,

    So since i updated my OnePlus X to Marshmallow, I’ve had similar problems, certain apps like sound profile apps and Whatsapp no longer working like they are supposed to. My WhatsApp no longer let me download any kind of media and I was getting annoyed so I contacted Customer Care and got the solution.

    1) Back up all media or anything of importance on device
    2) Factory Reset phone
    3) Set up phone as new device (can restore from backed up Google account)
    4) Reinstall apps
    5) Upon setting up WhatsApp allow all permission pop up windows. The program should be working good as new now!

    Oh this solution works for any apps with the permission problem.

    • Narender Singh October 2, 2016 at 8:47 am #

      Yes, that’s cool, but the whole point of Over-the-air updates is that the device is not required to be flashed back to stock images and can be updated on the go. The issues like this actually ruin the seamless experience that OTA is supposed to provide.
      Thanks for sharing, though, Cheri. I’m sure this will help some other users of OnePlus 🙂

  37. Divya October 8, 2016 at 10:31 am #

    I upgraded my oneplus two few months back. I didn’t face any problems except one, ie. My notification led doesn’t seem to be working after that. I really don’t know why. I tried everything but it doesn’t seem to get fixed. Any solutions?

  38. saikiran October 11, 2016 at 4:48 am #

    my oneplus x is not loading into recovery (twrp) installed after updating too marshmallow any one having solution?

    • Narender Singh October 11, 2016 at 11:23 am #

      You might be needed to flash the recovery again. Maybe the update broke it.

      • sai October 11, 2016 at 11:37 am #

        How to flash recovery is missing

  39. Jitha January 17, 2017 at 7:05 pm #


    I have never upgraded the version or the OS before, is it safe to follow the steps defined here? Will i lose any data ? Shall I take a backup?

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