Home Windows Phone Guides How to Unlock Windows Phone when Narrator is Turned On

How to Unlock Windows Phone when Narrator is Turned On

Have you turned on Narrator on your Windows Phone (or Lumia) device and now cannot get past the lockscreen? If so, you’re not alone as many other users face this issue as well. Narrator will continue to read what’s on the screen and hence won’t flick the lockscreen up.

While at other areas of your phone, you can use two fingers together to scroll around, but unfortunately that doesn’t work on the lockscreen. So what to do? The answer is simple – Turn off narrator. Read on to know how.

Key Combination to Turn off Narrator

You can turn off narrator at any time by using the following key combination:

  1. Press and hold Volume Up key
  2. Tap or double tap on the Start/Windows Button

The above key combination if followed correctly will turn off the Narrator and you should be able to unlock your phone normally thereafter. If it does not turn off in the first attempt, try again. It may really take a couple of attempts before you master the way of turning it off.

In case you want to enable narrator again, you need to do that again from the ease of access center.

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