How to: Manually Update Nokia Lumia 920 and 820 to Amber (GDR2)

Nokia Amber update for Lumia phones which is going to bring a good bunch of goodies is already lying on the Nokia’s Firmware Repository for the delivery to be done through the Nokia Care Centers. So far the updates have been seen for the unlocked variants of the Lumia 920 and Lumia 820. The presence of Updates on Nokia Servers does not mean that the FOTA update will be delivered very shortly as both these are pretty different methods. Care Suite flashes the full firmware files whereas FOTA updates only contain the required update files and hence are pretty light-weight as compared to the Full Flash files.

Downloading and Installing Amber Update on Lumia 920 and Lumia 820

Before starting the update process, look for the update version and make sure the 2nd last block has a number higher than 1325. If its lesser, its not the Amber update and you should wait.

Updating a NokiaΒ  phone is a pretty easy process if we use the official Nokia Update Tools which are full of instructions and are fairly easy to use.

To update, we’ll need the Nokia Software Updater which is so easy that even front-end representatives can update phone software without the need of dedicated staff. Here’s how to update


  • Do it at your own risk. If you have completely no idea about flashing, try visiting Nokia Care and they will update for you
  • All user data and applications will be lost. So backup everything that you find important.
  1. Download and Install the Nokia Software Updater (link here) [Latest version 4.1.0]
  2. Run Nokia Software Updater from the directory where you installed it.
  3. Connect your Nokia Lumia phone to your PC. Make sure it has at-least 50% of battery left.
  4. Click Upgrade.
  5. The program will then download official Amber update files from the Nokia Servers and prepare them for installation to the phone. (Approx size for Lumia 820 and 920 is 1.2 GB). So make sure that you have a fast or at-least a stable internet connection. If the download breaks, it will start from the beginning.
  6. Once the Download is finished, the Files will be Flashed onto the phone. DO NOT disconnect your phone from your PC during this step.
  7. If the update is successfully finished, the phone will restart and you’ll also see a positive update log.

We’ve tried finding out, but the updates are not yet available for the Lumia 720, 620 or 520. 625 already comes with the Amber update pre-installed.

Were you able to update to Amber/GDR2 successfully? Let us know in the comments section below πŸ™‚


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  • hello! i tried to unlock a nokia several time
    but i got a warning and ask me to enter a code for my last attempt. the question is if i leave it for the whole day will that warning be removed?

    • Are you trying for a Network/Operator Unlock? In that case, the attempts will not be reset. The phone will become useless if you enter an incorrect code again.

  • Hey hi , I installed Nokia Software Updater 4.10 and connected my Nokia Lumia 820 . But it says no software package found ? What could be the problem ?

    • Just that Nokia is not providing access to the product packages of your phone. Bad luck. You need to visit Nokia Care and get it flashed.

  • I have a 920. Not sure how to tell if it has the amber update. I can use the Nokia pro cam, but there’s no option for double tap to wake or at a glance. Any thoughts? I’m running software 3046.0001.1326.0003

  • Hi All,

    My Lumia bought it from saudi and am using it in india. While flashing got the below error code, “0x80131500”
    now am unable to boot the device as its stucking in nokia logo itself, please help me to get it away from this

  • This whole radio thing tells me that it was a M$ thing due in fact that it’s merged with the Music. Just downloaded Nokia Cam Pro for the 920 /925/928/1020 ..for the 820 it works but I need to tweak some things it takes a nice photo t first glance than it softens

  • Hi my phone screen is not responding at all. It was freezing time to time which I had to reset by pressing down volume down key and power key. Now its totally frozen. Can I do this update? will it ask for screen lock key to enter in the scree? I have to unlock password, but it I can’t key it in due to screen problem.

    • Actually it flashes the phone. So it will just clean it up fully hence no need of any passwords. All user data will be erased though.
      Good chances that this will work.

      • Hi it didn’t searched and downloaded the new version. I mean the check online button didn’t worked even though I update the product code area. However got the phone back to seller and reinstalled it. Now its working. Still freeze sometimes, specially with WhatsApp.

  • Hello, I have an unlocked AT&T lumia 820

    -unlocked it is the same to say unbranded?
    -do I still depending on AT&T updates? or Can I install another country firmware?

    thanks singhnsk

  • I have an Unlocked AT&TNokia Lumia 820,

    -Unlocked means unbranded?
    -Can I install another 820 firmware or must be an AT&T firmware?

    Thanks, Singhnsk

  • Hello, Currently i am using Nokia Lumia 720, I have not yet received the Amber Update! I am afraid to update my phone, via the provided process! What do I do? I am in India (but had purchased my phone from Bangkok in the first week of April, so the manufacturing of my phone was done in Thailand.. Is this the reason, for not yet receiving the Amber Update, although the Nokia India website says, all Lumia phones are now compatible for the Amber Update!)
    reply asap!

  • dude i’ve got the update from the updates of the phone and the only feature that i’ve got from the amber update is the radio and the data sense and the version is 8.0.10328.78 what i should do to get all the features plzzzzzz reply

    • The rest of the features are kinda bundled with application updates. So restart your phone and see if updates show up in the Store, else use ‘Lumia Pusher’ app to get those updates πŸ™‚

  • hi there ,
    I have lumia 820 with firmware 1232.5957.1308.0001

    country Is not mentioned in info..

    I installed care suite /// but it cant find any update.. says the server error or ur device doesn’t support ..

    any ideas. . I read somewhere that nokia deletes some phone updates from servers. .I don’t know if its right or not.

    already waiting for a long time..

    only yesterday was changed waiting for approval to coming soon on Bulgaria country variant. .

    any suggestions ?

  • hey from where i get the product code of lumia 520 and can i update it into amber or not if the amber update is available on my handset

    • Product code is printed on the label beneath the battery. Should be starting with something like 059
      Amber has not been released for Lumia 520 in India. You need to wait.

  • I’m sorry but AT&T are god dam messes !! They have the current 1020 on thier plans and that phone has 8.1 out the gate! I had a cooperate head call me back and I spoke to him my displeasure ( pretend to be a vendor /Agent of At&T ) and all he did was kept apologizing say thay that have been testing the Amber update so there wiil be no issue. I all but called the man a liar and informed him that not only is the phone no different ( save for some AT&T apps /firmware ) that the company only differes in network not phones just merely branded as such! That that other companies have this all across North America from Canada to the States have the update !~ All he kept saying was he was sorry and would continue to keep me updated ..I mean really testing the update !! I’m sorry if they are already carrying the 1020 what is there to test ..clearly there are other phone companies with this exact same phone and they have got the Amber update without issue !! I will never buy a AT&T phone again ..I’ll spend the extra and get a world phone of whatever one I’m interested in! And singhnsk thanx for giving us a platform to vent and find out whats up you have been a life saver ..Thanx again man πŸ™‚

    • Actually 1020 does not have the 8.1, instead the Amber (GDR2). About the update availability, I don’t know what’s all the thing. When it works on other devices, it would work with that particular carrier too. True that all they have is few more exclusive apps and nothing else. But this is kinda the norm everywhere. All carriers test something, but what? You never know. Its just a mess.

      AT&T? Dunno why Nokia even keeps exclusive devices with them. Time and again Verizon has proved to be a better market for Windows Phones. Whatever it is, its the reality. If frustrated, you can go ahead and flash your phone with some other country variant or the unlocked variant for which Amber has been released.

      I’ll never understand why carriers are allowed to mess with the OS and then independently test them. That was the reason why Nokia did not succeed in the US earlier. Nokia wanted to keep the device and software availability to themselves only. Feels like we’re lucky in India here. Although devices are not on contract, but at-least they don’t need this long software testing.

      In the end, Nokia said that Amber should be delivered to all by Sept end. So let’s just wait for the 10 remaining months in this disastrous month of Sept. πŸ™

  • Hey singhnsk,

    I’m trying to update my lumia 720 in india using NSU (3.0.8). The update version is 1334, so its amber. It has downloaded the update correctly but whenever I’m trying to install, its showing internal error, but no error code.

    I changed the default download location from C:/program data to D:/ for space availability. Might this be causing the problem, as every log file makes refences to c:/program data. If so, then what is the default directory for NSU so that i may create that and copy the downloaded files there to continue.


    • Hello Asmit

      The update 3046.0000.1334.0001 is certainly the amber update. As there’s some difference in the flashing process of each and every phone, the software might not be able to detect the correct way to flash the Lumia 720 due to unsupported product or any other reason. This might be due to the placing of Firmware Files in another directory, but i won’t give much credibility to this as the software is supposed to check the firmware files in the folders specified.

      Still, you can try again by placing the firmware files to C:ProgramDataNokiaPackagesRM-885 as this is the default for all the Nokia Products since 2013. Make sure you put in the correct RM-XYZ folder as per the RM number of your phone.

      If it still does not work, head forward and download the Nokia Care Suite and it will definitely flash the phone provided that nothing else is wrong like missing drivers and all that mess.

      • Thanks, but the folder thing didn’t work out. downloading care suite right now. Do you have any idea what drivers/software issue might be causing this problem. Its hard to figure out as it does not give an error code.

          1. The first thing that I’ll say is probably NSU does not know how to flash the Lumia 720 yet.
          2. Maybe the flash files were not properly downloaded. Match their size with the one written in XML and see if they are of same size.
          3. Which OS are you using? Have you tried running NSU with admin privileges and after disabling security code on your phone?
          4. Nothing is wrong at your part. Just try Nokia Care Suite and it will work fine.
          5. Regarding Drivers, the Care Suite install will include all the required drivers, but make sure that you download latest Care Suite. I think version 2013.27.1.3 is the latest right now.
  • I have 820with RM-825 apac australia.

    Will i be able to update in india ?

    Now updates are available in vodafone australia.

    I am getting msg

    we r currently unable to check for updates(80072efd)

    My wifi is on

      • again went off πŸ™ btw i installed 2 days bfre on my 720 using proxy trick tday by mistake uninstalled smart cam again tried proxy trick but nw not avail in store wen wil come again? i tried lumia system updater its not wrking πŸ™ when smart cam and pro cming to store again? i wil recieve update fr my pro cam? i used proxy trick to install on lumia 720 amazin app

  • Just bricked my Nokia 920, cannot be turned on, nothing its dead. Firmware download went fine, than it restarted to Update Firmware, Nokia Updater wrote a message that 1% is done and then it failed. It stopped further updating, no recover process is possible, nokia is dark cannot be turned on and when connected to computer, it is not recognized. Thanks ! πŸ™‚ great upgrade. However I was trying to solve different issue with CAMERA second time after already claimed, this was really cool upgrade. πŸ™‚

  • my lumia 820 has firmware revision no: 3047.0000.1326.2001

    but its not showing amber update πŸ™

    what to do

    india- vodafone

  • “1.Download and Install the Nokia Software Updater (link here) [Latest version 3.08, 104 MB]”

    Link doesn’t work… πŸ™

  • I have just ordered a Lumia 920 from eBay. I can’t update it to Amber. It is AT&T branded it’s that the reason? I live in Greece and the phone is Unlocked to all service providers. It’s really frustrating
    Thanks for your help

    • A quick look at the Update Availability pages show that the Update for AT&T Lumia 920 is still waiting for operator approval. With such a status, the update delivery will take a while. Expect the update to be pushed towards the end of September. Present version is 1232.5962.1314.0001
      About the branding and location, that’s not the cause. The update will show up as soon as the AT&T and Nokia finish testing the files and approve them.

    • Yep. GDR2 is basically the update from Microsoft’s side. Nokia is combining its own improvements and some extra features and then sending it to the end users in the form of Amber Update. So for end Nokia users, Amber and GDR2 are the same.
      If your device is qualified (all are except 620 and 928), you’ll receive the FM Radio option.

  • Wow 27th and still waiting for Approval from At&T when Rogers in Canada got the green light for the Lumia 920 and the 928 for Verizon in the U.S ha sit ..jesus At&T what give !

  • Bought and unlocked an AT&T Lumia 820 and brought it to Canada riding on the Virgin Mobile network which is basically Bell Mobility as they own it Virgin here in Canada …the updater just gave me the current firmware I currently have …I won’t update as that would be a waste any idea if At&T has the released the Amber update as of yet? I have no doubt I will get it as I did receive the 1314.0001 update …but there was a trick I got off WPcentral to do it and now I can’t remember as I would like to apply that method to getting Amber

    • Keep checking here. The page will be updated when the amber is released for a particular device.
      As of now, its still waiting approval from AT&T. Might take a week or so before they start pushing this update to the end users.

      • cool than man i also seen it on the Nokia site time line both the 920 @ 820 are awaiting approval. Just happy the 820 is getting the Fm radio and better cam tweaks

  • Sir I have updated through NSU last week, my firmware now ends with 3001, then i checked Nokia’s site that OTA update is now avail here in Philippines but the firmware ends with 3009, can i still update to that?my phone cant seem to find the update whenever i checked through settings, tnx

    • Have you tried rechecking with NSU if its shows an available update? If not, the update might not have been released yet. Can you mention your product code here so that I can confirm?

  • hi,
    i DL the software update file. but after installation getting a error.. could not connect to the server…plz help

  • i am in india and my frnends from same region same country has got amber update on thier lumia 920 but i didint got on my lumia 920 why my os verwion 8.0.10211.201
    firmware version is 1232.5957.1308.0003

  • I just downloaded the Nokia software updater and I attached my Lumia 920 to the computer after which it showed me that there is an update for my Lumia 920 (3047.0000.1326.2002) which is almost 1.4 gigabytes, do u advice I go ahead and update the phone despite the fact that I’m in Nigeria at the moment.

    • The updates are provided according to the firmware product codes that your phone is bundled with. So it doesn’t matter which location you’re in. If it shows an available update, that’s the correct update destined for your particular device.
      However, now that Nokia has started pushing the amber update OTA, so you can just try to wait for the OTA update which will be considerably smaller than what Software Updater shows. Its upto you to decide which way you wanna go, through Software Updater or through OTA Updates which might arrive soon.

      • Dear Singhnsk,

        I would like to update my Nokia Lumia 820 to Amber.
        Product code is 059R034.
        How to do it and where canI find it?
        What I also want to check is if this version is the best version for Belgium.
        Now installed is the RM-825 CV NL. Or is it the best one?



        • Hello Mr. K

          Just checked and Amber is not yet released for your product code (059R034).
          CV_NL makes me feel that this might be a package for NewZealand? No idea. If the product code written under the battery is the same, then this is the best package for your phone, regardless of the country. However, if this phone was purchased somewhere else, maybe you should check with a 820 in Belgium to see what product code it uses.

          • Hey Singhnsk,

            Under the battery it is indeed RM-825 and product code is 059R034. NL is The Netherlands. Belgium is somewhat special. A part of it speaks Flemisch (kind of Dutch like in The Netherlands) and another part French. So I think they use a French CV ROM and a Dutch (NL) CV ROM for covering Belgium. Thanks for checking out. I think I have to wait :(. Greeeetttzzzzz. K

  • Hi, may I know if the Amber for Lumia 920 – 059Q8Z3 – published? Where can I check it other than the Updater?

    • Sadly not yet for this product code either. Presently available variant is 1232.5957.1308.0024 Seems like its already running much behind than the others. 1314 was already available to most of the regions.

  • Hey All, I flashed my Nokia Lumia 920 with latest Amber 4 days back using NSU. But somehow, I do not see Nokia Pro Cam available to my device! Strange?
    Any idea?


    • Why don’t you directly download them? I can provide you with the direct download links, but for that you need to provide the product code. Find that by dialing *#0010# or find it below the battery πŸ™‚

      BTW, if you know how to flash, quite strange that you don’t know how to download XD

  • i have another question thats in nsu its warranty is no warranty in usa. why?? why its not showing about india?? and why the same version is coming for update???

    • Just because that is the US version of Nokia Software Updater. So it will check for warranty in the US. As you’d be knowing Warranty is only valid in the purchase country, so its not valid.
      You can check if your Indian warranty is valid or not by opening the Nokia India website (link here) and entering your IMEI number over there.

  • Hey i m from India Himachal pradesh. I have Lumia 820 n i have tried too but its showing the same software version. What to do?

    • Then its simple that an update is not yet available for your device. Its pretty normal.
      BTW, what software version is it showing for update? πŸ™‚

  • well i connected my 820 ( in greece but the phone is hungarian )
    it found that my software edition is 1232.5957.1308.0001
    and it says that i can upgrade my software to 1232.5957.1308.0001.
    yes it is the same,
    will i loose everything and i’ll not take the amber?
    i have to wait or i can proseed and i will maybe take the amber now?
    this same software 16digit number is the one i have to see changing to proseed?

    • Don’t update yet. Amber firmwares are coming with a version number higher than 1325. So you need to wait for its availability.
      Downloading and installing the present one will just delete your data and waste your data bandwidth. Wait unless you see the version with digits similar to the screenshot in the article.

  • Amber update is out for lumia 520 on Nokia Care suite for product code 059S1N6. New soft. version is 1030.6409.1314.1002

    • Just that OTA always comes late than the availability on the Nokia Firmware Repository. OTA will start rolling when all updates for most of the devices are ready and the OTA package is made thereafter.

  • it isnt coming..d same software version is coming..i am not getting the amber update for my lumia 820 in india.

    • The Amber update is slowly coming to more and more regions. It is not yet available in India, but will come soon. Try after a couple of days πŸ™‚

    • Well.. The update is slowly being pushed and is not available in all the regions. You need to wait for the update availability in your region. Just keep checking and proceed when you see the update with version 1325 or higher πŸ™‚

        • Being in the US won;’t bring in any priority. Your phone is most probably AT&T branded, and I’ve just checked for AT&T that there’s still the 1314 update only. You need to wait even longer than the unbranded devices as update availability will require approval from AT&T and other formalities.

    • Its working now. If it doesn’t work for you, lemme know and I’ll try mirroring the file somewhere else πŸ™‚
      Happy updating to Amber πŸ™‚ Enjoy

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