How to: Manually Update Nokia Lumia 920 and 820 to Amber (GDR2)

Nokia Amber update for Lumia phones which is going to bring a good bunch of goodies is already lying on the Nokia’s Firmware Repository for the delivery to be done through the Nokia Care Centers. So far the updates have been seen for the unlocked variants of the Lumia 920 and Lumia 820. The presence of Updates on Nokia Servers does not mean that the FOTA update will be delivered very shortly as both these are pretty different methods. Care Suite flashes the full firmware files whereas FOTA updates only contain the required update files and hence are pretty light-weight as compared to the Full Flash files.

lumia 920 amber download

Downloading and Installing Amber Update on Lumia 920 and Lumia 820

Before starting the update process, look for the update version and make sure the 2nd last block has a number higher than 1325. If its lesser, its not the Amber update and you should wait.

Updating a NokiaΒ  phone is a pretty easy process if we use the official Nokia Update Tools which are full of instructions and are fairly easy to use.

To update, we’ll need the Nokia Software Updater which is so easy that even front-end representatives can update phone software without the need of dedicated staff. Here’s how to update


  • Do it at your own risk. If you have completely no idea about flashing, try visiting Nokia Care and they will update for you
  • All user data and applications will be lost. So backup everything that you find important.
  1. Download and Install the Nokia Software Updater (link here) [Latest version 4.1.0]
  2. Run Nokia Software Updater from the directory where you installed it.
  3. Connect your Nokia Lumia phone to your PC. Make sure it has at-least 50% of battery left.
  4. Click Upgrade.
  5. The program will then download official Amber update files from the Nokia Servers and prepare them for installation to the phone. (Approx size for Lumia 820 and 920 is 1.2 GB). So make sure that you have a fast or at-least a stable internet connection. If the download breaks, it will start from the beginning.
  6. Once the Download is finished, the Files will be Flashed onto the phone. DO NOT disconnect your phone from your PC during this step.
  7. If the update is successfully finished, the phone will restart and you’ll also see a positive update log.

We’ve tried finding out, but the updates are not yet available for the Lumia 720, 620 or 520. 625 already comes with the Amber update pre-installed.

Were you able to update to Amber/GDR2 successfully? Let us know in the comments section below πŸ™‚

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131 Responses to How to: Manually Update Nokia Lumia 920 and 820 to Amber (GDR2)

  1. zaid September 10, 2013 at 4:44 pm #

    whay nokia procam not downloud on this update

    • singhnsk September 10, 2013 at 7:39 pm #

      Nokia Pro Cam is temporarily unavailable because of some bug issues. It will be available in the coming time.

  2. Janne September 10, 2013 at 11:52 pm #

    Works great!

  3. zaid September 12, 2013 at 2:46 pm #

    Thanks for your answer

    • singhnsk September 12, 2013 at 3:10 pm #

      Its available now brother. Have you checked store again?

      • srisan September 13, 2013 at 5:13 pm #

        again went off πŸ™ btw i installed 2 days bfre on my 720 using proxy trick tday by mistake uninstalled smart cam again tried proxy trick but nw not avail in store wen wil come again? i tried lumia system updater its not wrking πŸ™ when smart cam and pro cming to store again? i wil recieve update fr my pro cam? i used proxy trick to install on lumia 720 amazin app

  4. Rahul September 13, 2013 at 8:33 pm #

    I have 820with RM-825 apac australia.

    Will i be able to update in india ?

    Now updates are available in vodafone australia.

    I am getting msg

    we r currently unable to check for updates(80072efd)

    My wifi is on

  5. Asmit September 14, 2013 at 11:38 am #

    Hey singhnsk,

    I’m trying to update my lumia 720 in india using NSU (3.0.8). The update version is 1334, so its amber. It has downloaded the update correctly but whenever I’m trying to install, its showing internal error, but no error code.

    I changed the default download location from C:/program data to D:/ for space availability. Might this be causing the problem, as every log file makes refences to c:/program data. If so, then what is the default directory for NSU so that i may create that and copy the downloaded files there to continue.


    • singhnsk September 14, 2013 at 12:38 pm #

      Hello Asmit

      The update 3046.0000.1334.0001 is certainly the amber update. As there’s some difference in the flashing process of each and every phone, the software might not be able to detect the correct way to flash the Lumia 720 due to unsupported product or any other reason. This might be due to the placing of Firmware Files in another directory, but i won’t give much credibility to this as the software is supposed to check the firmware files in the folders specified.

      Still, you can try again by placing the firmware files to C:ProgramDataNokiaPackagesRM-885 as this is the default for all the Nokia Products since 2013. Make sure you put in the correct RM-XYZ folder as per the RM number of your phone.

      If it still does not work, head forward and download the Nokia Care Suite and it will definitely flash the phone provided that nothing else is wrong like missing drivers and all that mess.

      • Asmit September 14, 2013 at 2:49 pm #

        Thanks, but the folder thing didn’t work out. downloading care suite right now. Do you have any idea what drivers/software issue might be causing this problem. Its hard to figure out as it does not give an error code.

        • singhnsk September 14, 2013 at 5:00 pm #
          1. The first thing that I’ll say is probably NSU does not know how to flash the Lumia 720 yet.
          2. Maybe the flash files were not properly downloaded. Match their size with the one written in XML and see if they are of same size.
          3. Which OS are you using? Have you tried running NSU with admin privileges and after disabling security code on your phone?
          4. Nothing is wrong at your part. Just try Nokia Care Suite and it will work fine.
          5. Regarding Drivers, the Care Suite install will include all the required drivers, but make sure that you download latest Care Suite. I think version 2013.27.1.3 is the latest right now.
  6. Fiki September 15, 2013 at 12:32 am #

    Want to update lumia 920, idk how? can u help?

    • singhnsk September 15, 2013 at 2:22 pm #

      All the info is written here bro.

  7. Drew September 18, 2013 at 6:13 pm #

    I’m sorry but AT&T are god dam messes !! They have the current 1020 on thier plans and that phone has 8.1 out the gate! I had a cooperate head call me back and I spoke to him my displeasure ( pretend to be a vendor /Agent of At&T ) and all he did was kept apologizing say thay that have been testing the Amber update so there wiil be no issue. I all but called the man a liar and informed him that not only is the phone no different ( save for some AT&T apps /firmware ) that the company only differes in network not phones just merely branded as such! That that other companies have this all across North America from Canada to the States have the update !~ All he kept saying was he was sorry and would continue to keep me updated ..I mean really testing the update !! I’m sorry if they are already carrying the 1020 what is there to test ..clearly there are other phone companies with this exact same phone and they have got the Amber update without issue !! I will never buy a AT&T phone again ..I’ll spend the extra and get a world phone of whatever one I’m interested in! And singhnsk thanx for giving us a platform to vent and find out whats up you have been a life saver ..Thanx again man πŸ™‚

    • singhnsk September 19, 2013 at 4:20 pm #

      Actually 1020 does not have the 8.1, instead the Amber (GDR2). About the update availability, I don’t know what’s all the thing. When it works on other devices, it would work with that particular carrier too. True that all they have is few more exclusive apps and nothing else. But this is kinda the norm everywhere. All carriers test something, but what? You never know. Its just a mess.

      AT&T? Dunno why Nokia even keeps exclusive devices with them. Time and again Verizon has proved to be a better market for Windows Phones. Whatever it is, its the reality. If frustrated, you can go ahead and flash your phone with some other country variant or the unlocked variant for which Amber has been released.

      I’ll never understand why carriers are allowed to mess with the OS and then independently test them. That was the reason why Nokia did not succeed in the US earlier. Nokia wanted to keep the device and software availability to themselves only. Feels like we’re lucky in India here. Although devices are not on contract, but at-least they don’t need this long software testing.

      In the end, Nokia said that Amber should be delivered to all by Sept end. So let’s just wait for the 10 remaining months in this disastrous month of Sept. πŸ™

      • damreal September 21, 2013 at 4:32 am #

        Yeah the 8.1 was a typo lol

  8. mat September 22, 2013 at 1:44 am #

    will this erase all the data on the phone?

  9. dilshad September 23, 2013 at 9:36 pm #

    hey from where i get the product code of lumia 520 and can i update it into amber or not if the amber update is available on my handset

    • singhnsk September 23, 2013 at 11:57 pm #

      Product code is printed on the label beneath the battery. Should be starting with something like 059
      Amber has not been released for Lumia 520 in India. You need to wait.

  10. irakli September 28, 2013 at 1:49 am #

    hi there ,
    I have lumia 820 with firmware 1232.5957.1308.0001

    country Is not mentioned in info..

    I installed care suite /// but it cant find any update.. says the server error or ur device doesn’t support ..

    any ideas. . I read somewhere that nokia deletes some phone updates from servers. .I don’t know if its right or not.

    already waiting for a long time..

    only yesterday was changed waiting for approval to coming soon on Bulgaria country variant. .

    any suggestions ?

    • singhnsk September 28, 2013 at 9:07 am #

      Let is change to Available and then you’ll be able to find out. Here in India, updates for all the Lumia phones has been delivered already.

  11. Alfzone October 1, 2013 at 10:24 am #

    error code 0x80131500

  12. prochris90 October 4, 2013 at 11:01 pm #

    dude i’ve got the update from the updates of the phone and the only feature that i’ve got from the amber update is the radio and the data sense and the version is 8.0.10328.78 what i should do to get all the features plzzzzzz reply

    • singhnsk October 4, 2013 at 11:12 pm #

      The rest of the features are kinda bundled with application updates. So restart your phone and see if updates show up in the Store, else use ‘Lumia Pusher’ app to get those updates πŸ™‚

  13. Karishma October 8, 2013 at 7:14 pm #

    Hello, Currently i am using Nokia Lumia 720, I have not yet received the Amber Update! I am afraid to update my phone, via the provided process! What do I do? I am in India (but had purchased my phone from Bangkok in the first week of April, so the manufacturing of my phone was done in Thailand.. Is this the reason, for not yet receiving the Amber Update, although the Nokia India website says, all Lumia phones are now compatible for the Amber Update!)
    reply asap!

    • Karishma October 8, 2013 at 7:17 pm #

      Here’s the link, if you may want to confirm about the availability of Amber Update for all Lumia smart phones….

      • singhnsk October 8, 2013 at 7:47 pm #

        Agreed. May I know your product code so that I can confirm if the update is available on Nokia Servers. But that will only show the update files for flashing purposes and won’t tell anything about OTA.
        Many users are facing problems updating via OTA. So if you have a fast connection on your PC and without too much valuable in the phone, you should head ahead and use this method.

  14. jorgemariom October 9, 2013 at 8:00 pm #

    I have an Unlocked AT&TNokia Lumia 820,

    -Unlocked means unbranded?
    -Can I install another 820 firmware or must be an AT&T firmware?

    Thanks, Singhnsk

    • singhnsk October 10, 2013 at 10:18 am #

      You can install another by flashing your phone with another product code. But that’s one set of risky process πŸ˜›

  15. jorgemariom October 9, 2013 at 10:30 pm #

    Hello, I have an unlocked AT&T lumia 820

    -unlocked it is the same to say unbranded?
    -do I still depending on AT&T updates? or Can I install another country firmware?

    thanks singhnsk

    • singhnsk October 10, 2013 at 10:15 am #

      Unlocking is just network unlocking so that any sim can be used in the device. Updates however will still be pushed through AT&T, because unlocking does not change your product code. So stay cool and wait. Or you can flash another product code onto your phone, but that’s up to you to take the risk or not πŸ˜›

    • singhnsk October 10, 2013 at 8:50 pm #

      Update: AT&T confirmed that updates are rolling out on 10/10. So look forward to a notification πŸ™‚

      • jorgemariom October 10, 2013 at 10:46 pm #

        wow great news, and now waiting for GDR3 πŸ™‚

        • singhnsk October 11, 2013 at 9:31 am #

          GDR3 is kinda far away. Maybe by end of year and then the regular AT&T delay.

  16. damreal October 10, 2013 at 11:34 pm #

    at 94% now …data sense better be included

  17. damreal October 10, 2013 at 11:35 pm #

    Data sense better be included …At&t slow asses Nokia is show casing GDR 3 Oct 22nd

    • jorgemariomm October 11, 2013 at 9:08 am #

      No data sense, seems as At&t removed it.

      there are any alternative? My cellular is unlocked so I can’t use the At&t alternative

      • singhnsk October 11, 2013 at 9:29 am #

        No proper alternatives. You can still search the store as any other app will differ from carrier to carrier.

    • singhnsk October 11, 2013 at 9:32 am #

      That’s sad. I don’t know why they don’t have the guts to let users monitor their data? :-O

  18. damreal October 11, 2013 at 1:05 am #

    Where would the FM radio be located??

    • singhnsk October 11, 2013 at 9:30 am #

      It should be in Music + Videos hub.

  19. malaka October 11, 2013 at 11:10 pm #

    Hi my phone screen is not responding at all. It was freezing time to time which I had to reset by pressing down volume down key and power key. Now its totally frozen. Can I do this update? will it ask for screen lock key to enter in the scree? I have to unlock password, but it I can’t key it in due to screen problem.

    • singhnsk October 12, 2013 at 11:18 am #

      Actually it flashes the phone. So it will just clean it up fully hence no need of any passwords. All user data will be erased though.
      Good chances that this will work.

      • malaka October 15, 2013 at 10:48 am #

        Hi it didn’t searched and downloaded the new version. I mean the check online button didn’t worked even though I update the product code area. However got the phone back to seller and reinstalled it. Now its working. Still freeze sometimes, specially with WhatsApp.

        • singhnsk October 15, 2013 at 2:15 pm #

          Have you received the Amber update with the flashing done by the store? Maybe wait for GDR3 now which may improve the situation πŸ™‚

  20. terence October 14, 2013 at 2:43 am #

    installed the retail installer 4.10 now but nothing happens when i connect phone to pc

  21. damreal October 14, 2013 at 4:55 am #

    This whole radio thing tells me that it was a M$ thing due in fact that it’s merged with the Music. Just downloaded Nokia Cam Pro for the 920 /925/928/1020 ..for the 820 it works but I need to tweak some things it takes a nice photo t first glance than it softens

    • singhnsk October 14, 2013 at 9:33 am #

      FM Radio was indeed added by Microsoft and is available to other WP devices as well, not just the Lumias.

  22. Jules October 14, 2013 at 10:34 pm #


    IΒ΄m sorry but the link of software updater doesn’t work, where can i get it?

  23. Yadeeshkumar November 10, 2013 at 12:21 am #

    Hi All,

    My Lumia bought it from saudi and am using it in india. While flashing got the below error code, “0x80131500”
    now am unable to boot the device as its stucking in nokia logo itself, please help me to get it away from this

  24. jay December 23, 2013 at 10:46 pm #

    I have a 920. Not sure how to tell if it has the amber update. I can use the Nokia pro cam, but there’s no option for double tap to wake or at a glance. Any thoughts? I’m running software 3046.0001.1326.0003

    • Narender December 24, 2013 at 10:50 am #

      That’s quite fine. Please update your system apps using Lumia Pusher.

  25. Amit February 10, 2014 at 2:06 am #

    Hey hi , I installed Nokia Software Updater 4.10 and connected my Nokia Lumia 820 . But it says no software package found ? What could be the problem ?

    • Narender February 10, 2014 at 6:15 am #

      Just that Nokia is not providing access to the product packages of your phone. Bad luck. You need to visit Nokia Care and get it flashed.

  26. Antonio adams March 28, 2015 at 7:56 pm #

    Does this update unlocks Lumia GSM to other network ?

    • Narender Singh March 28, 2015 at 8:33 pm #

      No. This is not a carrier unlock.

  27. Syndyk Warszawa June 7, 2016 at 11:10 pm #


  28. ling June 18, 2016 at 1:18 am #

    hello! i tried to unlock a nokia several time
    but i got a warning and ask me to enter a code for my last attempt. the question is if i leave it for the whole day will that warning be removed?

    • Narender Singh June 18, 2016 at 1:23 pm #

      Are you trying for a Network/Operator Unlock? In that case, the attempts will not be reset. The phone will become useless if you enter an incorrect code again.

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