How to Fix Sim Offline Error On Nokia X2

In the process of making ROMs and testing them, many of the Nokia X2 devices faced the SIM OFFLINE problem. Even many of the Nokia X2 users are facing SIM OFFLINE issue after flashing wrong ROMs which were never supposed to be flashed on the Nokia X2. So far there is no 100% working fix, but the following has worked for me and hopefully will do for others as well.

Steps to Fix SIM Offline Error

We can’t guarantee that this method will work. It has worked for me, but don’t know if it will work for you or not. Proceed at your own risk. If your device is damaged or any things happens to to it then we are not responsible for it. You are following the tutorial at our own risk.


  1. Rooted Nokia X2
  2. Terminal Emulator – If you don’t have it you can download i from here.
  3. Required Partition files. Download them from here.


  1. Extract the downloaded Partition zip and place it in the SD card. Note the file location. In my case it is “/storage/sdcard1/partition/”.
    (Keep note of your location because you will need to replace my location with your location in the upcoming steps.)
  2. Open Terminal Emulator and type the following command.
  3. It will prompt for granting superuser permissions. Allow it.
  4. Now you need to flash the partitions one by one.
  5. Flash the misc partition. Type the following command. (Better use copy paste to eliminate errors)
    dd if=/storage/sdcard1/partition/misc.img of=/dev/mmcblk0p22
  6. Flash the Presist partition. Type the following command:
    dd if=/storage/sdcard1/partition/persist.img of=/dev/mmcblk0p18
  7. Flash the Modem partition. Type the following command:
    dd if=/storage/sdcard1/partition/modem.img of=/dev/mmcblk0p1
  8. After this reboot your device.
  9. Even after the reboot you will see that your SIM offline issue is not solved.
  10. Now the final step is to flash back the complete firmware using Nokia Software Recovery Tool. Once the flashing process completes and device is booted back up, then you will see that the SIM offline problem is solved. You can Download Nokia Software Recovery tool from here.
  11. To flash back the complete firmware your can check this tutorial. How to: Reinstall Software of Nokia X2

That’s it. Now you have fixed the SIM offline error. I would like to thank Taufik Hidayat for making the partition dump and for providing the terminal commands.
If you have any questions then you can ask them using the comments section below 🙂


45 Responses to How to Fix Sim Offline Error On Nokia X2

  1. Zaid December 31, 2015 at 11:37 am #

    whenever i connect my phone with software recovery tool. Software recovery tool says something went wrong ….

    • Saif December 31, 2015 at 11:46 am #

      You must on Using a custom ROM right.?
      For the Nokia Software Recovery tool to detect your device, you phone should be on Stock ROM.
      So you can flash the Nokdroid ROM or use Nokia Care Suite to refurbish your phone. 😀

  2. Zaid December 31, 2015 at 12:04 pm #

    yeah i guessed so. btw thanks. so if i flash stock rom back will i need to repeat the steps again??

    • Saif December 31, 2015 at 12:06 pm #

      No. No need to do it again.
      After flashing your SIM should start working. 🙂

  3. Zaid December 31, 2015 at 12:10 pm #

    oh ok i will see. and what if the sim doesn’t start working??

    • Saif December 31, 2015 at 12:15 pm #

      If it doesn’t work then we need to find a new way. 😉
      Or else you need to take you phone to Nokia care Centre.
      Btw have tested this method with two people and they reported it to be working. 🙂
      Try it and let us know the result. 🙂

  4. Zaid December 31, 2015 at 12:16 pm #

    did’t work

  5. Zaid December 31, 2015 at 12:18 pm #

    and software recovery tool still saying: “something went wrong”

    • Saif December 31, 2015 at 12:21 pm #

      Did You flash back the stock based rom?
      Falsh the Stock based any rom like NOKDRIOD then check Software Recorvery tool.
      It should work then. 🙂

  6. Zaid December 31, 2015 at 12:26 pm #

    i flashed the stock rom

    • Saif December 31, 2015 at 12:28 pm #

      Hmm. It’s weird.
      Now the last option is to use Nokia Care Suite for Flashing your phone firmware.

  7. Zaid December 31, 2015 at 12:27 pm #

    this one

  8. Pawan January 1, 2016 at 7:20 pm #

    hey zaid don,t worry…..
    download the advanved tool nokia x2 nd try to tun in qpst mode nd create a imei nd restore it using qpst configuration software….it works

    Nd stay on original stock rom not any kind of cutom rom

  9. miki January 2, 2016 at 11:48 am #

    hello sir i am fallow the above step bye step but problem is not solve offline show again

  10. deep January 25, 2016 at 8:17 am #

    I. Will. Try. It..if. My. Sim. Work. I will. Call. You. Great. Man

  11. Setyyya February 13, 2016 at 12:31 pm #

    How to use Nokia Software Recovery tool how?

    • Saif February 13, 2016 at 12:49 pm #

      Check the procedure here. 🙂

  12. John February 25, 2016 at 4:36 pm #

    how to install nokia x2ds stock rom using nokia care…..(offline mode)

    • Narender Singh February 25, 2016 at 6:11 pm #

      Download the ROM and then do refurbish.

  13. marissa March 26, 2016 at 2:56 am #

    how to root nokia x2ds, i am confused

    • Saif March 26, 2016 at 8:49 am #

      For rooting you can use Nokia X2 Tools. 🙂

  14. marissa March 26, 2016 at 2:58 am #

    imei null, and i have to rooting, but i cant do it, anybody help me step by step?

    • Saif March 26, 2016 at 8:50 am #

      Get Nokia X2 tools and just Press the option “4-Gain Root Access”.

      • Thomson March 28, 2016 at 5:37 am #

        If you flash the phone using infinity box without doing this process can it work?

        • Saif March 28, 2016 at 8:27 pm #

          I don’t think it would work. 🙁

  15. Thomson March 30, 2016 at 3:54 am #

    But other people are saying that it can be motherboard problem is that true?

  16. vinay May 1, 2016 at 10:07 am #

    nokia software recovery tool its not working it shows setup failed what will do at this time..please tell me…

    • Saif May 1, 2016 at 11:12 am #

      If I am not wrong, this error is thrown out while installing it.
      Check your Internet connection and try again, as internet connection is required to downloads additional drivers.
      You can check the log for more information.

  17. Edward June 27, 2016 at 10:38 pm #

    Thanks, Very it worked for me bro (Y). You are such a genius (Y)

    • Saif June 28, 2016 at 8:18 pm #

      Good to hear it worked 🙂
      Thanks for your valuable feedback 🙂

  18. okieiam August 12, 2016 at 9:00 pm #

    My solution work 100%:
    1-> flash Pac-Man v4.3
    2-> wipe /system /data /cache /dalvik, all
    3-> flash daily driver version of your choice

    • Prince January 3, 2017 at 2:44 pm #

      how flash daily driver

  19. mehong August 15, 2016 at 10:12 pm #

    What its mean daily driver?.. :/ can u explain to me?…

  20. Macha vishnu August 16, 2016 at 8:01 pm #

    thanks okieiam if you can able to post link of Pac-Man v4.3
    and if it works you will be god for nokia x2 owners

  21. mehong August 17, 2016 at 11:38 pm #

    flashing the img using terminal FAIL…. flashing using nokia care suit still Fail… flashing full modem file use twrp still nothing changed…. now i really confuse what way that can work now… please anyone give some feedback what way will gonna work to fix… it will help all people around the world that facing sim error… 🙁
    sorry for bad english .. 🙁 but i really really love this phone afterall… 🙁 for EDWARD what way that u use to fix this? 🙁

    • Saif August 21, 2016 at 9:32 pm #

      I think you need to visit care center. 🙂
      The folks over there can help you.

      • mehong August 21, 2016 at 11:49 pm #

        Hum… if the care center are not so far from here… i will go but… now in my place nokia center are closed after all since all chinense phone open their busines here…
        Afterall. Its far from my house…
        By the way thanks for the suggest.. at least there still people here that try to fix this…
        🙂 and share it… even it fail for me… 😡 hahahaha… thanks… 🙂

  22. Pascal September 6, 2016 at 2:15 am #

    hey… please I tried using terminal emulator, I was able to complete the steps but on getting to Nokia recovery tool twasnt able to install. what do I do?

  23. junkie October 21, 2016 at 8:45 am #

    this is a fake solution,,,,,,

  24. Umesh Patro October 21, 2016 at 7:47 pm #

    i did the same on nokia x2 dual sim but not working bro….

  25. Deepak sahani November 16, 2016 at 11:04 am #

    please upload modemst1,modemst2,fsg partition img file imei.qcn qpst backup from another working nokia x2ds

  26. Arup Naskar December 28, 2016 at 12:05 am #

    my phone nokia x2ds phone sim offline problem…..plz….plz help me

  27. Bittu January 11, 2017 at 6:27 pm #

    terminal emulator says cant execute : permission denied. when ever i flash the misc and other partition.

    • Saif January 12, 2017 at 9:24 am #

      You need to root your device. 🙂

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