Nokia

How to Migrate Mails from Nokia/OVI Mail to Other Providers

Thanks to Nokia-Microsoft deal, NokiaMail aka OVI Mail will be shutting down on March 9, 2015. Once this deadline expires, you will not be able to access existing mails or receive new ones in your Nokia mailbox. So, if you have important emails stored in your mailbox, it is important to timely migrate them to another online email provider such as Gmail, Outlook or Yahoo. You can also download them for offline access using a Mail program such as Mozilla Thunderbird, but that’s not recommended. Listed below is the procedure which you can follow to migrate your Mails from NokiaMail to other providers.

Copy/Migrate Nokia Mail messages to Outlook (Recommended)

It is recommended that you migrate your mail to Outlook (formerly known as Hotmail) as you’ll be able to transfer the mails while retaining the entire folder structure. All your mails (including drafts and sent items) will be available and accessible via Outlook. To migrate to outlook, follow the procedure listed below.

  1. Go to outlook.com and sign-in to your existing hotmail/live/outlook account or else create a new Microsoft account.
  2. After login, open Settings> Options> Import email accounts> Yahoo. You may also directly access the import panel by opening this direct link.
  3. Enter the username and password of your Nokia Mail/OVI account .
    Import YahooMail to Outlook
  4. You can click on options and choose Import email into new set of folders and subfolders, including new folders for custom labels if you do not want the mails from OVI/NokiaMail to mix up in your standard Outlook inbox.
  5. importing progressClick on Import and you’re good to go. A progress box will start appearing towards the top right of your screen and you’ll be notified via email when the import has successfully completed. Depending on the number of emails in your Nokia Mail, it may take a long time (sometimes upto a few days).
  6. Forward all incoming mail on your NokiaMail to your outlook account as Outlook will not check for new messages that may arrive in your NokiaMail.
  7. Notify all your contacts about the change of your email address.

Migrate Nokia Mail Messages to Gmail

You may choose to migrate your Nokia Mail messages to Gmail, but the disadvantage over Outlook is that only Inbox will be imported. Folders such as Sent/Drafts will not be imported over to Gmail. To migrate your inbox to Gmail, follow the steps below.

  1. Go to Gmail.com and sign-in to your existing gmail account or else create a new account.
  2. When Gmail loads, click on the gear icon located in the top right. Choose Settings and further select the Accounts and Import tab. You can also open this link to reach there directly.
  3. Click on Import mail and contacts.
  4. Enter your Nokia Mail email address and click on Continue.
  5. Enter these details:Importing NokiaMail to gmail
    1. Password: The password that you use to login to your NokiaMail account.
    2. POP Username: Your complete Nokia Mail username inc. @
    3. POP Server: nokia.pop.mail.yahoo.com
    4. Port: 995
    5. Check the box in front of Use SSL.
    6. Click on Continue.
  6. Check the box in front of:
    1. Import Mail
    2. Leave a copy of retrieved message on the server
    3. Add label
  7. Click on Start Import. Gmail will start importing emails from your NokiaMail account. Depending on the number of emails, it may take a few days for all messages from your NokiaMail inbox to appear in Gmail.
  8. Forward all incoming mail on your NokiaMail to your Gmail account as Gmail will not check for new messages that may arrive in your NokiaMail. You can however set up POP in Gmail to check your NokiaMail account for new emails.
  9. Notify all your contacts about the change of your email address.

If you are facing an issue, you can leave your query in the section below.

203 Comments

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  • I have connected my Instagram account with nokiamail now I forget my insta password and I m not able to access it because nokiamail are closed… Help me 🙏this account means a lot for me… I had someone memories in this… Help me plz

  • There’s no import and accounts there on settings of gmail account or outlook . Please help I really need my nokiamail e-mail account.

  • Hello,

    If Ovi.mail is no longer available, will people sending an email to an ovi.com email address receive a notification stating the email no longer exists?

    • Yes, the email will bounce back since the address or even the mailbox does not exist anymore.

  • I have a ovi account but I forget my password. cause I didn’t use since almost 3 or 4 years. So How I will get back my ovi account? so, please give me a solution.

  • ovi mail is registered as primary mail in my facebook account , now how to remove it ? can’t import my mails from this method

    • You should add a new email to your facebook account and then set it as primary. You will then be able to remove the old ovi mail address.

      • Same issue & my Fb Account is Blocked Today i Cant Recover Cuz Of Nokiamail.. 😠😠😠😠😠

  • I tries importing to gmail but I failed I don’t know how. I followed the instructions but don’t know where or what to click

    • You need to try contacting Facebook support for alternative means. You cannot access your mailbox by any way right now.

  • Most users are unaware but pls I know you can help me out,I want retrieve my Gmail account so a message which contains a 6-digit code was send into the OVI inbox of which was unable to be access,pls help me out,thanks.

    • I’m sorry, buddy. This is no longer possible as the Ovi domain no longer accepts emails. So you are out of luck here.

  • tnk God i remove my important data,i just send all my important mesg 2 my other email account.guys ovi gave abot 6months notice b4 closingdown.pls take heart.4 dose using facebook nd wnt 2 retriev dere attact me ok

  • tnk God i remove my important data,i just send all my important mesg 2 my other email account.guys ovi gave abot 6months notice b4 closingdown.pls take heart.

  • up urs nokia! I registered a lot of important information using your mail addrest. You have cost me my job since I cant deregister and change my email to atleast receive new mail.

    • Maybe it is. They sent multiple notifications and reminders regarding the shutting down of platform.

  • Good day, I was trying to migrate my Ovi mails to Gmail and I get this error message: Could not validate this combination of email address and password. If you are sure your password is correct, sign in to your other mail provider to confirm and complete any necessary captchas or image verification tests and then try the import again.

    How do I proceed from here if the problem is my password? Please help

    • The issue is that the OVI mail has been wholly discontinued, and it is no longer possible to access existing mails or backup/migrate them to other providers. Consider them fully deleted.

  • I wanna see my mail in ovi mail account an they are very important cn sme 1 help me plz….. an i stil use ovi mail to login on facebook…CAN SOMEONE HELP ME PLZZZZZZ.

  • Fuck Nokia!!! Now I am facing a problem with log in recovery process in facebook. I lost everything now!!! ‘Coz I provided only nokia mail.

  • FuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuCkkkkkkkk Nokia because we forget our login password for that bullshit fuckery and there’s not even an option for password retrieve

  • f*ck Nokia for discontinuing ovi, now i can’t access twitter because of them. Nokia always disappoint. I am stuck ….. Geez thanks for nothing..mxm morons

  • So no way for recovery as I had used it for my twitter account and my twitter a/c showdown and was sent to follow to recover my twitter a/c
    pls help.

  • F*ck Nokia for discontinuing Ovi Mail now my life is over I’ve lost everything, mxm f*ck f*ck nokia!!!!!!! :e :e f*ck

    • i feel u our lives are ruined because of this,i have lots of accounts that registered with ovi and now i cant even change passwords for those things

      • Sorry to say buddy, but its been more than an year since it was discontinued. One wouldn’t keep important accounts connected to such an email address which one doesn’t even check.

  • Nokia I just hate u…m regretting y I made acount on ovi.y did I trust u…u wil stay looser…I lost all my important emails…I tried to login from yahoo but it worked only few days….stay away from technology.

  • My xbox information was sent to Ovi email and I just got my new xbox. I have bought movies and games through it. I can’t access my ovi account anymore and I never sent email out through there. Can microsoft rereive my account

    • Unfortunately not, but Microsoft support might be able to help you get back into the XBOX account (or whatever it is called) 🙂

  • I have three e-mail accounts,one of which is Ovimail.please send the quideline to receive my ovimail messages to either Gmail or Yahoo.

  • all i can say about nokia ovi is what a crock of shite, unable to import, methinks trading standards should get involved

  • Hi... I used my Ovi Mail to register my BBM..app.. Is it possible for me to be able to change the Email address... Cuz i want to Switch devices says:

    Be Published

  • hi i wanna know how is it possible for me to get my twitter password because they have sent my new password to my ovi mail which was my email that i used to create my accout so i am unable to retrive any of these,,,, and i sirriusly need my twitter password. anyone who knows what i can do to have an assess to my twitter?

    • You need to contact Twitter support for assistance, because only they can help you get back into your account.

  • you pple only give deadline date just once & you dont even think of alternative date just incase some pple didnt move his/her mail this bad

  • Hey! I got my mails in Outlook but I didn’t get the photos which I saved in drafts and some other custom folders. Those photos are the main thing. How do I get them back?

    • Hey Mayur. Sorry, but you only have what was transferred. The folder structure should carry forward, but if something is missing, it is gone forever.

  • But why did you guys stop the service,are you not making profit out of it.see the way you destroyed people’s documents

    • Not sure if it was really making money for them or not, but it was Microsoft’s decision to discontinue the service.

  • i tried to migrate as from march but the I didn’t know how to do it now I cant access my email at all please help me I have important document to print out

    • Unfortunately you can’t access or migrate the mails anymore. Deadline has been reached and the service discontinued.

      • Hi .Can you please help me. I did migrate my email messages before the deadline, but now I don’t receive the email messages from that ovi mail. Any suggestions?

        • You won’t receive them because the service is discontinued. That was the reason why you were asked to migrate your mails. The @ovi or @nokiamail addresses no longer accept incoming mails.

    • It is no longer possible as the access has been discontinued and there is by far no way for you get your mails back. Sorry.

  • Hello i tried to use the link that you sent me but it doesnt work or is it me..? Pls i need help on

  • can i still import my mails even after the deadline, please make it possible i need to have access to a part
    icular mail

  • What really sucks here, that although we knew Microsoft is closing all Nokia accounts, we did not even realize that even applies to [email protected]. Why? Because we were told years ago that ovi mail is closed and all the mail accounts will be taken over by Yahoo!

    I did get some notifications about my nokia account closing, but … hey, didn’t feel I needed to care, because the one and only previously nokia-account was not nokia any more.

    I only noticed it today (June 2015) when I tried to access an mail, and found, that the Yahoo! account was gone!

    These transitions are as poorly implemented as the whole OVI.COM -mess, which should serve as an example on how not to do things.

  • TO ALL USERS THE MAILS AND EVERYTHING INTO THE OVI MAIL ALREADY GONE ……………. SORRY TO US ALL . I LOST TOO .. DON’T TRY TO RECOVERY IT , BECAUSE I DID EVERY STEPS BUT NO MORE SOLUTIONS ……….. WE ALL LOST .. FUCK NOKIA AND THEIR SERVICES NOT ABLE TO HELP THEIR USERS ,,,, THIS IS SO WRONG

  • Hi, I didn’t know that ovi/Nokia mail was shut down. Apparently I just used my ovi mail in filling Kenya Revenue Authority form. They sent a password to my account but unfortunately I can’t retrieve. Please help because it is needed before 30th this month.

    • Sorry, but you need to make an alternative arrangement as OVI mail is fully discontinued by Microsoft.

  • this is not fair you guys try something for us to retrieve our messages i heard you once did that can you do it again please.we are desperate for those msgs.was told to write a formal request to microsoft how do i go about dat

  • Kindly i was not around i was sick and when i have discharge from hospitale i tryied to use my nokiamail but it refuses so in any assistant i will be happy

  • This migrate thing is not working for me cuz i’ve tried so many times 2 migrate my ovimail but is not working please help cuz i have lot of important stuff in my ovimail [email protected]

  • I never set up an ovi email account. Now I want to use my phone for emails and want to use yahoo or Hotmail. How do I set it up now. It takes me to ovi and just sits there and spins.

  • Morning. I am trying to retrieve my Ovi email, I’m not sure if it’s not possible. I am trying to import the ovi emails but I can’t because apparently I forgot my password. I have been trying to reset the password all, but obviously I can’t because I can’t receive ovimail. Please help

    • Obi mail is now fully discontinued and it is no longer possible to access the mailboxes and/or retrieve emails.

  • I try to migrate my emails it says i must reboot my device,n switch on and off, nothing happened;>

  • hello,

    It’s sad I had no info on ovi closing down.
    I had very important mails inbox and drafts.
    Will I ever be able to retrieve them?

    Thanks.

  • please this is so incoveniecing so wht happens to us who just saw this recently does it mean we cn not get back our mails bcos i hv tried your method but the password i hd is failing

  • Hi,

    I am trying to retrieve my Ovi email, I understand it’s not possible. I have created the outlook email, I am trying to import the ovi emails but I can’t because apparently I forgot my password. I have been trying to reset the password all, but obviously I can’t because I can’t send or receive ovimail.

    Someone please help me

  • you are so inconviniencing us i gave UNISA my email address early last year and i cannot change it now because they keep sending emails ther i really need to access my account how do i contact you even if it means losing a lot of money im prepared

    • Sorry, but that doesn’t seem possible. You can try sending a formal request to Microsoft Corporation if they could help you some way.

  • tengo cuenta ovi y trasferi a outlook la de ovi me recuerdo pero la outlook no format el cell y no se como enconterla

  • I transferred my mail from ovi mail to yahoo/Gmail but I forgot ID and password.
    How can I do ?

  • I can’t migrate my account to any other email I tried outlook and g-mail and it keeps saying I must check my email address and password because thy do not match. I need help I have important mail in there I really need to get hold of them please help.
    Thank you in advance

  • hie cant access my email i applied at uniosa using that email address and how will i get my response/?tried contacting unisa they dont respond im doomed

  • hi is it too late now? the domain is now down. is there a way to still change it to another provider? my fb email is linked to this email

  • Thanks for all your tips. After trying for hours with gmail without success, I decided to create an outlook account. All my emails are currently being transferred. You have been a great help. For those who still need to do this, April 25 is the deadline.

    • Woops! Didn’t know that they’ve extended the deadline yet again. Anyways, good to know that this was partially helpful 🙂

  • Hello this is moiloa here I am trying to access my opinion email but because I forgot my password I can’t seem to get through and I want to migrate to my Gmail account please help before the dead line.
    Thank you

  • i got this when import to my mails to gmail……..”Could not validate this combination of email address and password. If you are sure your password is correct, sign in to your other mail provider to confirm and complete any necessary captchas or image verification tests and then try the import again.” plz help

      • i got this when import to my mails to gmail……..”Could not validate this combination of email address and password. If you are sure your password is correct, sign in to your other mail provider to confirm and complete any necessary captchas or image verification tests and then try the import again.” plz help

  • its understandable that the service is discontinued but cant this be opened again to allow users at least to import their important emails? This was not even communicated to the users in the first place like it was when a move to yahoo was done!!

    • It was communicated at least 5 times before being shut down. For re-opening, that isn’t something that will happen, you can however still try contacting Microsoft.

    • I just noticed that they are actually allowing you to access your accounts again. This will be available for a few days so make sure you complete the migration as soon as possible.

  • Can you help me active my account becuase i did reopen a new account but nowa im struggling to migrating my account
    thanks

    • The service is discontinued already and AFAIK, there is no way to access/migrate the mails anymore.

  • ”I tried to import from nokia/ovi to outlook but it keeps on saying ‘Make sure your email address and password are correct. If you keep seeing this error,check them on the yahoo web site”

  • Discovered that the OVI mail has been discontinued without warning and given a chance to migrate. How do I get my mails now? The website says 15 April but they stopped service yesterday!

  • I tried to import from nokia/ovi to outlook but it keeps on saying

    ”Make sure your email address and password are correct. If you keep seeing this error, check them on the Yahoo web site.”

  • Use Outlook. Its much easier and isn’t confusing. Everything else can get a bit confusing. I did it just now.

  • Thanks could import successfully .. One query. I will my old mail name be continued or my peers can send me mail on my new account

    • You need to ask them to start sending emails to your new account, because otherwise the mails will not be delivered to you and instead will be bounced back.

  • I see the yahoo email account is not mentioned here on how to migrate. Please tell me how to migrate to yahoomail account because I want to move to yahoomail account.

    • Haven’t managed to accomplish that after numerous tries. So I guess that’s something not possible. Gotta choose gmail, outlook or something else.

      • Hi,
        There must be something yu are not doing right, but if all the login information you are entering is precisely correct, I advise you keep trying, had the same prob, fortunately after a few attempts finally managed to do the import.

        Good luck

  • Migrate Nokia Mail Messages to Gmail doesn’t work for me.
    It just keeps saying: Gmail couldn’t identify your POP server. Please enter your POP server information below.
    I did all the steps as stated on this page

  • He creado una cuenta outlook.com para migrar mis mensajes de ovi,pero no me deja enviar mensajes,me pone que contacte con mi operador,mi pregunta es¿por qué no me deja enviar mensajes y me pone que contacte con mi operador?a ver si alguien me resuelve esta duda…gracias

  • If I import my all mail folders (sent, draft etc) to outlook and then to gmail. Will gmail import all folders from outlook?

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