Microsoft is killing existing Nokia services one after another and this time it is the Nokia Messaging Service (aka. NMS). Devices which made use of NMS to send and receive emails will stop syncing the mailboxes starting November 17th as Microsoft decides to kill the service. However, the kill doesn’t affect all existing Nokia phones equally.
Nokia Asha and S40 Phones (excluding Asha 5xx Series)
The Mail app will become completely useless on the Nokia Asha and Series 40 devices starting November 17th as it will fail to sync with the mailbox and fetch or send any new mails. Users however will be able to access their mailboxes using the web interface of their mail providers, but that isn’t as easy and quickly accessible as was the Mail app.
Nokia Symbian Phones
Symbian users will still be able to make use of their email apps, but not to the same extent as they used to. Users need to make certain changes to their mailbox settings and if they don’t, the Mail app will not fetch any new emails starting November 17 (November 20th for some Symbian devices). The changes involve removing the Mailboxes from the app and re-adding them using the direct IMAP or POP settings from the mail provider.
To know how to do these changes, read the instructions available here.
Nokia X, Lumia and Nokia Asha 5xx Phones
Nokia X series, Lumia smartphones and the Nokia Asha 5xx series devices (500, 501, 502 and 503) will continue to send and receive emails normally as the Mail apps on these devices do not make use of Nokia Messaging Service and hence are safe from any damage (as of now).
All these changes will directly impact Nokia’s brand value as it results in dissatisfied customers. Probably Nokia should have taken control of these Mail services and Nokia Store to keep them alive for another few years while the users of these devices switch over to some newer devices.