JioPhone Booking FAQs: Your Questions Answered


JioPhone booking process has started for the everybody after a long wait of about more than a month. However, if you have booked a JioPhone,  you still have to wait at least a week before it reaches you as the company will start deliveries in September. Reliance Jio has targeted to sell as many as 100 million units of the phone in the first year, and the same number the next year. If you have questions about the Jio Phone booking process, price, features, etc., just scroll down for all the answers.

Jio has paused the bookings, with no indication of when the pre-bookings start again. This is the message on Reliance Jio website “We will inform you when pre-booking [of Jio Phone] resumes,”.

How do I book JioPhone?

To book JioPhone you have three options :
1- Jio.com website
2- MyJio app
3- Authorised offline Jio retailers.
To book a JioPhone, all you need to do is to provide your phone number, the pin-code of the delivery address, and pay an amount of Rs. 500. Once the booking has been made, you will receive a voucher number that can be referred to while picking up the handset. When the JioPhone you booked is ready for delivery, you will receive an SMS mentioning the store from which it can be picked up. Even the JioPhone booked online will have to be picked up offline.

Can I book the Jio Phone for a friend?

Yes, you can book multiple JioPhone, for your friends and family. All you need is their respective phone numbers and delivery pin codes. Also, you will have to make a Rs. 500 payment for each unit you order at the time of booking itself.

When do I make the full payment?

The refundable amount for Jio Phone is Rs. 1,500, out of which Rs. 500 is, as mentioned above, i.e. it’s paid at the time of booking. The remaining Rs. 1,000 has to be paid when you pick up the phone from the offline store.

How many JioPhone can I book?

On the MyJio app and Jio.com website, there no limit on how many units of the handset can be booked.
You just need to make the Rs. 500 partial deposit per unit at the time of booking.

How much data will I get with the phone?

The phone comes with two recharge packs, priced at Rs. 153 and Rs. 309.
The Rs. 153 JioPhone pack provides 500MB data at 4G speeds per day, and the speed goes down to 128kbps after the high-speed data cap is exhausted. You will also get 300 free SMSs, access to compatible Jio apps, such as JioTV, JioCinema, JioXpressNews, and JioMusic. Voice calls are free on the Jio network as well.
With the Rs. 309 Jio Phone recharge pack, you will get the same benefits as the Rs. 153 pack, but 1GB of data per day.

How many & which languages are supported on the Jio Phone?

The JioPhone supports 22 Indian languages that cover most of the regional languages in the country. The full list of languages supported by the JioPhone are:

  • Assamese
  • Bengali
  • Bodo, Dogri
  • Gujarati
  • Hindi
  • Kannada
  • Kashmiri
  • Konkani
  • Maithili
  • Malayalam
  • Manipuri
  • Marathi
  • Nepali
  • Oriya
  • Punjabi
  • Sanskrit
  • Santhali
  • Sindhi
  • Tamil
  • Telugu
  • Urdu

What are Jio Phone features and specifications?

Jio Phone has a 2.4-inch display with 320×240 pixel resolution.
Have a dual-core Spreadtrum SPRD 9820A/QC9805 processor clocked at 1.2GHz which is packed up with 512MB RAM and 4GB internal with expansion support up to 128GB.
A camera module with a 2-megapixel rear camera, VGA front camera.
Have a 2000mAh battery with talk time of 12 hours IT also supports NFC for digital payments (software support to be added later), Bluetooth 4.1, 4G VoLTE, Wi-Fi, and USB 2.0 support.

When will I get my refundable money back?

To reclaim the refundable security deposit of Rs. 1,500, you have to wait for three years from the date of purchase.
You will get the full amount back when you hand over the device back to the company.

If you have any other questions just drop them in the comments section. We will get the answers for you. 🙂

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