OnePlus smartphones run a customized version of Android. The company brands this operating system as Oxygen OS, and since it is customized, many settings aren’t where you expect them to be. This also applies to the call settings viz Fixed Dialing, Voicemail, Call Waiting and Call Forwarding. Some settings are slightly displaced; some are more. Unless you end up looking up at each and every setting, you will probably never find it.
Configure Call Waiting, Forwarding & Fixed Dialing in OnePlus
Follow the steps below to access the call settings screen where various operator specific call settings can be configured. These include – SIP Settings, voicemail, call waiting, conditional call forwarding and call barring. Applies to: OnePlus 2, OnePlus 3, OnePlus X and any other device running Oxygen OS.
- Open the Phone/Dialer app.
- Tap on the Options button (3 vertical dots at top right) and choose Settings.
- Select Calling accounts. [If you want to change SIP settings, you can do that here.]
- Tap on your SIM/Operator name to reach the settings screen for the same.
- Here, choose the item which you want to setup and proceed. Call waiting and Caller ID is found under Additional Settings.
That’s all you need to do to configure conditional call forwarding, call waiting and other operator specific settings on your OnePlus device.
Tell me how I divert text message to another number…
It is not possible to divert text messages. Operators do not support such a setup.
helpful. thanks
I m can’t found call forwarding settings please tell me how to call forward in one plus 6 phone
Hi Bhagyesh,
Please try following this article instead. Do let us know if it helps you out 🙂
I’m unable to deactivate call forwarding in settings. Plz help. It is saying Network or sim error
Help full… Thanks
Hello i am not getting any messages on my one plus 2.
operator telling that it is barred.
can u please help me with the settings to get this sorted out
The incoming messages should have no problems flowing in. Are you able to receive messages when you insert the same SIM into a different phone?
There is no option to set call forwarding in one plus two updated version of oxygen os
Thnxx
hi
i am unable to configure the caller id on one plus X as the caller id was hide
can you please help me out how to unhide the caller id.
You should follow the same steps and set to show the caller ID.
hi iam unable to activate call waiting service for both the sims together for instance when iam talikng on 1 sim anf if i receive a calll on another sim iam unable to receive call from another sim nither its showing call waiting nither mill call alert is been displayed please help me
Thank you for the help……
Unable to make conference call through one plus three mobile, can any body help me fir the call please?
Call conferencing works fine for me here. As it is also an operator dependent service, please make sure that your operator has enabled Conferencing on your number 🙂
Thanks! Was very useful.
thank for support ..
At last the options are not shown.
I mean, the problem is occurring, it shows, “Network or Sim Card Error”. Help.
i am also getting the same error, can any one help
Even iam getting the same error
Thanks
When not reachable. I am trying to turn off this. But getting error ” your carrier doest allow this service when phone is unreachable. What this carrier means and how I can change this.
Carries usually forward a non-reachable number to the voicemail or their own system so that they can record missed calls when the phone wasn’t receiving network. Some carries don’t allow you to disable this but you can add a custom forwarding number. So, it gets to this default when you don’t have a custom forwarding number.
thanks
sorted on op3
Perfect answer – thanks 🙂
thanks, was helpful. problem sorted.
Thanks for the support. It worked for my One Plus3.