Asha 501 users have surely had a hard time in the past months as they were provided with a half baked firmware which lacked lots of features which were available in old Asha S40 since ages. The long wait finally comes to an end as a new and highly improved software is now being pushed towards the Asha 501 users. Out of all the new features, the biggest one is support for WhatsApp. Guess this will finally calm thousands of Asha 501 owners who kept on waiting for WhatsApp for over 3 months already.
As about numbers, the new software rests at version 11.1.1 or greater (in some regions). This is a big pump from the previous 10.0.14 so expect some cool improvements in this new package.
Top improvements, New features and Update Change-log
Besides WhatsApp, the update offers lots of other goodies as well. Find most of them below. These are the official release notes provided by Nokia.
- WhatsApp support added – after updating the software, tap the WhatsApp icon in the apps menu to download the latest version of WhatsApp
- Over 5000 other apps available from Nokia Store, including Line, WeChat, and Nimbuzz
- Usability improvements, such as single-swipe access to camera, single-touch share to Facebook, and ability to track Facebook comments and likes right from your Fastlane screen
- Privacy improvements – delete items directly from Fastlane, and control which apps you want to see on Fastlane
- Microsoft Exchange ActiveSync support for office mails
- General improvements for phone stability and performance, alarm tone volume, Wi-Fi connectivity, video streaming, Chinese text input, and more
How to Update
FOTA (No PC/Computer Needed)
The update is majorly being pushed as a FOTA (Firmware Over The Air) update and is available for the devices in most of the regions already. Here’s how to install the update directly on the phone.
- Go to Settings> Phone Update
- Turn the switch from Off to On (do this even when you are connected to WiFi). If its already turned On, turn it Off and then turn it On again.
- The phone will do an automatic check. Return to your home-screen and see if a notification pops up on your Fastlane or Swipe Down menu.
- Tap on the update notification and initiate the update.
- After the update is downloaded, the phone will be updated and ask for a restart.
- Your phone will be updated and you’ll be presented with the updated homescreen.
P.S: If no notification comes, the update might not be available for your phone yet. Try again on the next day.
Update via your PC
If the update does not show up in your phone, you can use this alternative method to update your Asha 501 via your PC. However, do note that this will only work if the updated firmware files are available on the Nokia Repository, but giving a try doesn’t hurts much either 😛
Also note that updating via PC will clear all your personal data from the phone. So don’t forget to take a backup.
Im using asha501 when i turn on wifi the wifi network not showing and when i turnoff its taking loong time. Why?
You can try performing a reset of the phone. Any software issues should be fixed by doing that.
When I updated my nokia asha 501 I am unable to use UC,FB and etc.apps because all those all have removed from my phone and even it does not download completely and install.I want my original software how can I get?
After resetting whatsapp is not installing again i have tried to download from other sources its not downloading please help me sir..
WhatsApp for Nokia feature phones is being discontinued. You won’t be able to use it further.
Why ?
Hello sir .. I’m using Nokia Asha 501 my mobile was an working for very slow.. And images, song’s deleted from the list and can’t delete in images and songs place… Untold area black screen at the place ….. So how to resolve this problem please help me sir… Thinking you sir….
New update software 11.1.1 please help me… Reply fast ple…
my settings, call logs, contact and many more items are removed from menu.
how can i get them back?
How we access the certificate
how can i update my phone if all my applications like gallery,contacts,messages,settings and almost all the applications are missing…..
i have the same problem.
I install watsapp it opened i type my mobile no then click ok they said to download certificate i downlod it but it still note working why?
Not possible… ValiCert Certificate was expired in 2014.
can’t validate the certificate do you want to connect anyway nokia asha 501 phone update answer
How can I update my phone when some of my tools application like ,setting ,caller key pad are missing and
gone from my phone?
How can i update using my phone if all my tools application like gallery, music player, camera, file manager even setting are missing and gone from my phone? How can i install all of it back without using PC because i dont have any computer at home.. Can u help me with that? How to solve my big problem? Reply me as soon as u can.. Thank u so much..
Sorry to say, but you can do nothing here without having access to a PC.
I dont have recovery tool
I checked for updates but still can’t se the option for updating. I’m badly in need of whatsapp..is there any other way that I can get whatsapp without updating?
Try using the Nokia Recovery Tool to see if it offers an update.
Sir mere mobile me keval music mix aur music store open karne par something wrong likh kar aata hai aur khatam ho jata
Sir koi apps open karte h to something went wrong dikhata h or app close ho jaati h
to batao kya kare
You should use the recovery tool to reinstall the phone software.
Sir, mere phone me whatsapp nhi chl ra h or or usme koi bhi new software update nhi hota h …
Please help me sir
How do i watch online youtube videos in my nokia aaha 501with opera mini pls suggest some others website if there is any
my wifi isn’t working and i deleted all of my certificate i tried to fix it using recovery tool but it’s still not working it’s been a year already.
sir my nokia asha 501 is not working mins not any apps dowenlod, my nokia certificate deleted please help me my no. is +918390366398
sir my nokia asha 501 is not working mins not any apps dowenlod, my nokia certificate deleted please help me
My nokia asha 501 set i have delete all certificate in use whatapp, naws hunt,uc browser e.g.So my hand set no support all files.
my apps say that this service is not supported.
i lost all my nokia asha 501 certificate even store, ringtone, wall savers when i connect it my laptop.what can i do..pls help
Use the recovery tool to re-install the phone software.
can i send location via whatsapp by using my Asha 501
i have nokia asha 501 and after factory reset alot of applications deleted and can not be installed
Sir,
please help me I have lost my certificate of nokia asha 501 and now I can not download any application and my nokia store is also deleted and whats App can’t be installed and I can’t update my phone.How can I get the certificate back.
You need to flash the factory firmware again using the Recovery Tool.
I am unable to start download. Help me
i dont know how to activate call waiting pls let me know how to do it??
Hello. I have Nokia 501 and performed firmware OTA update as well as updated to Opera Mini. I have a problem with the twitter app.
Here are the version numbers:
Nokia Asha 14.0.4
Opera Mini 8.0.4
Twitter: 1.1.0
Wifi is on, Facebook and Opera Mini browser connects just fine, I already have deleted cookies and cache. However when I fire up the twitter app to login. an error comes out: “There’s no wifi or mobile data connection”
Any ideas on how to fix this? Any help will be greatly appreciated. Thank you.
Sir please help me I have lost my certificate of Nokia asha 5o1 and now I can not download any application and my Nokia store is also deleted and WhatsApp can’t be installed and I can’t update my phone. How can I get the certificate back
after i resetted my phone[asha 501], i am not able to use watsapp.i tried to download from various sources but it fails and shows that some file is missing.when i tried to update the phone it shows cant validate the certificate.what should i do..? please help..
my phone is nokia asha 502 and i unfortunately lost my certificates. so, any one can me out with this how to download or install the certificates.
Thanks
You will be needed to flash the full factory firmware using the Lumia Software Recovery Tool.
The update software don’t show up, how to do?
in asha 501 no app no browser works no store for download what to be done .phone shows phone upto date
.might be the reason of format?
Why so??
I needed Xpress that was very good operator so it can’t be get back plzzzz if it possible…???
No. Microsoft has discontinued it unfortunately.
I lost my internet browser of nokia in that place opera mini is their so how to change it nokia asha 501 browser??
Xpress has been discontinued and replaced with Opera Mini. You cannot get Xpress back.
My asha 501use to show software updates automatically,when available,but it suddenly stopped.
Can somebody help me please,i don’t enjoy it anymore but i still love it !!!
There are no new software updates available for the Asha 501. So that’s why it doesn’t show them.
my Nokia asha 501 it just went off itself when I try to switched it on it will just show Nokia on the display and went black please guys help me I love my phone
It is either a corrupt firmware or hardware failure. Consider visiting a Microsoft Care Center and they’ll be happy to help you with this.
nokia asha 501 software update
I am not like software please new software
My fone is not showing the option of updrading wat should i do
thank you soooo much
I am not like this New softwear
You need to keep it as downgrading is not possible.
sir update karnay say contact no,sms,apps etc device main save hain delete to nai ho jatain kya ? please help me. thanks……
OTA updates don’t delete anything, but it is still advisable to backup. If you update using PC, everything will be deleted.
My nokia asha 501 set i have delete all certificate in use whatapp, naws hunt,uc browser e.g.So my hand set no support all files.
Reinstall the phone software using the Recovery Tool and your phone would be good again 🙂
i lost all my nokia asha 501 certificate even store, ringtone, wall savers when i connect it my laptop.what can i do..pls help
Hi Admin
I have been having a difficulty trying to create a back up for my phone, I have a Nokia Asha 230 dual and an eight GB memory card but now my phone memory is very low and I always get a reminder to create more space for the phone. When I go settings and then to create backup after a while it says ” something went wrong during back up” I have tried a different memory card but it says the same. Please help, what must I do?
Apart from whatsapp can it download livescore app, and viber
thannks so much i love you <3
is anyone having trouble downloading (music, images, videos….). i’ve experiencing trouble since last week.
My Battery gets drain soon while using whats app on nokia asha 501 like if my battery is 100 % and if i use whatsapp for 5 minutes it comes to 94% plsss help its a new handset i took last month on mid of april 2014
You should take the issue with Nokia Care. We have no solution in this regard 🙁
how we can delete whats aap from nokia asha 501…..i don’t want it…..
If you activated the pre-installed version, I don’t think you can remove it thereafter.
my wi fi not connect in my noika asha 501 ,, why… plz give me reply … i am very upset.. plz do something how my connect with my wi fi
my nokia asha 501 is not working properly my whatsapp asking for certificate nd after i downloaded nd install dat certificate whatsapp dosent work
my phone goes blank after installation ..it does showing any error or nothing … it just like dead. plz plz help
.
You checked to delete user data?
i cant download any app in my cell nokia asha 501 they are asking me to cntct ur app provider…
wht is this…?
how i can get out of this prblm….?
Hi. I don’t know if I have accidentally reset my Asha 501 but it seems like it’s already updated as I have checked. But problem is i lost my certificates and it wont install applications such as facebook. It has the worst browser, it auto answers calls, and it no longer has the store in it. Please help.
You need to get your phone refurbished. Either visit a Nokia Care or else use the Nokia Software Recovery Tool (if the firmware is openly listed).
Hi
Any plans for Wifi HotSpot functionality in Asha 501?
I think not. Such a thing won’t be introduced in these asha phones.
hiii
talking about of nokia asha 309… 9 months has passed from now since software update was announced i.e 7.55 and 3 months has passed for 8.22. i emailed them couple of times but no reply from them about availability of sw update. really pissed of stock software, many things are changed in update but not available. i have tried both the method OTA and nokia pc suit, but it always show “NO UPDATE AVAILABLE”. pls help
There are no updates available and most probably there won’t be any in the future. They only fix the phone stability issues with the software updates. The things might change for newer phones, but for 309, I guess it has already completed its support cycle.
I don’t see any bigger problems, but – for me – the phone works exactly the same as it did before update (not that bad, to be honest).
Encountered one annoying problem though – deletion of all album covers I saved (except for the ones that phone recognized by itself from start). I would just bring them back, but whenever I try, my Asha stops recognizing those songs altogether.
(yeah, kinda a neat freak, who doesn’t like to stare at a bunch of letters on random background)
yeah time and date are set properly… so what can i do… can i contact with nokia care????
m using nokia asha 501 my problm is my whatsapp icon are visible but nt ready to start show error …. my new updates already installed but error is whatsapp cant be installed.. the trusted certificate that was used to authorise the app has expired plz contact the app provider to get this fixed…
Is date and time on your phone set correctly? Usually that is the cause as certificates are only valid for a short duration.
Hello!
There is a problem wifi that appeared after update. Not always but often phone freeze up for a minute of so when trying to connect my home wifi point. just black screen (maybe reboot, but ) then phone wake up, restores cellular connection and connects wifi at last. recently cleared wife setting and black screen crashing each time. all that depressed me alot. please help guys!
Despite that last update makes 501 better. push notifications must be shown on lock screen? mine not.
Try re-flashing the phone.
it dosent work
i just came across a problem with my nokia asha 501 after updation .
i started facing problem of frozen screen at startup.
after trying for 3-4 times it restarts directly.
is any body facing the same problem. whats the solution for this.
Haven’t seen anybody with this problem. Visit a Nokia Care Center maybe 🙂
i too had the same problem
I just came across an interesting change in Phone Lock in 11.1.1 sw version which i would like to share. I stumbled upon this while i reset my phone to factory setting having a phone secutiy code active. The default length of the password has changed from 5 digits to 6 digits! Also the code delay duration after screen is switched off options has been updated with min 5 min minimum.
Dunno the default Nokia code now, Hope this helps
after the update, youtube is not working via Xpress browser,, it was before,
Works for everyone. Try resetting your phone to factory!
Thanks a lot!! I’ve updated mine and WhatsApp is working so fine 😀
after i updated my nokia 501 the phone locked is changed!!! how does it happen? how can i unlocked it because i relly know my pohne lock
After the update to 11.1.1 the double tap to wake up option is a hit or miss affair with my nokia asha 501. Are other facing the same issue. Also notications with whatsapp is working perfectly- however push notifications with other apps like CNN, Facebook is still an issue & still persists after the firmware update- after a phone reboot – they start appearing
Double Tap was intentionally made harder, because the phone was waking up even when Music included a little bit of extra bass. So that won’t happen anymore now.
Regarding Notifications, yeah the problem persists, but no solutions. Good that WhatsApp works fine. Guess those are the most important notifications that you’ll need 😀
Thanks for yor response admin, yeah the double tap need hard taps to wake up the phone- as a result less of waking up when in my pocket. i feel there should be an option provided to user to select the sensitivity level- i guess that’s asking too much!! whatsapp works fine with push notifications 😀
@Albert- try the default lock code of nokia i think it is 12345
My security code has also changed after the update and it is not 12345. Pls help what to do.
No idea really 😐 You should visit Nokia Care and your phone will most probably be flashed.
Hi Narender
Got the issue of code change resolved automatically !! However, there is another problem. I cannot see any of my contacts in the phone..when trying to copy from Sim to phone, it fails to do so. Even if I try to save a new contact, it shows as saved but then vanishes away when I reopen the contacts….what do I do?? Pls help.
Should be 123456 in that case. Or 6 times zeroes? If none of these work, off you go to flash your phone 😛
There have been many small tweaks which Nokia never included in the official change-log. So we never know 😀
Hi Admin, I’m having increasing problems with the double tap to wake up option with my Asha 501. I think it uses the phone accelerometer to use this feature
Prior to 11.1.1 Update:
1. Double tap was pretty sesnsitive and use to work well
2. wake-up Used to get triggered in my jeans pocket or when the phone used to be kept on table
After 11.1.1 update
1. Double Tap does not wake up the phone usually when it’s deep sleeping- even with hard taps!
2. Many times have to tap with more than 2 times (hard Taps) to wake up the phone
3. DOuble tap to wake up after using screen lock button- does not wake it up easily.
Is this hardware related fault which has crept up or software related- seems diffcult to convince nokia care if this is related to hardware
Nokia cleared in Discussions that this was willingly made harder so as to make sure the phone does not wake up unnecessarily while in your pocket of while playing music. Yes it uses the accelerometer sensor to achieve this and hence makes it harder to control waking up happening due to movements other than double tapping on the screen.
Actually Nokia Care can’t even do anything here. It’s not a hardware fault. The sensitivity is controlled via the software which is not developed by Nokia Care, but by the Nokia’s Development teams. You can try posting in Nokia Discussions if there is enough voting for this, they might decide to increase the sensitivity yet again (hardly happens though). Besides that, there’s no solution and you should better turn off the double tap feature instead of tapping it hard and getting frustrated.
Thanks for the quick response admin! I am relieved to know that this is not a hardware fault! whats strange is that at times- the phone wakes up pretty fine and at other times- just fails to wake up even with multiple tries! I used the feature cause it used to be of snob value as “a La Android phones”- couldn’t do that. Although i think it is implemented in LG G2. It’s a nice trick to show-off 😉
Alas, due to the changes in the sw version this is getting increasingly difficult to use! Nokia should give a sensitivity setting for this i feel.
Thanks once again
Now many droids can do that 😀 Blow to wake, wave to wake.. There’s so much stuff already lol. But all of these are gimmicks and DT2W really is something cool.
Nevermind, its sure to cause issues as long as its bound to accelerometer alone 😛 Sadly that’s another thing I doubt. Nokia will at the most remove this feature instead of allowing the users to manually set the sensitivity. That’s Nokia 😛
Hello! Nice blog!
I updated my Nokia 501 and now I have version 11.1.1 but I just can’t connect the WiFi at home. Today I tried it at a shopping mall and it worked 🙂 it connected to a free WiFi spot, but at home it doesn’t work anymore. It shows that it’s connected, but when I try to connect to the Nokia store or with the browser it tells me there is no connection. Sometimes it shows a message about the SSID that if I want to overwrite. I say yes or no, but nothing happens. Do you happen to know what could it be? Regards.
Hi!
Nice to see a well written article with comments in full english too! A welcome respite from the run of the mill websites. If this is a result of your moderation, great job!
I’ve got a Lumia running the WP7.8 and I was sick and tired of that same issue on whatsapp as Plinio Henrique had – Whatsapp, FB notifications suddenly stop coming and only return after a reboot. Is that a similar situation on the Asha lineup?
Also, any news on the Asha 503 release date?
thanks again for the eminently readable comment board!
anees
Hey Anees
Firstly, you’ve got a very nice username for your email :P. Ohh.. thanks for the nice words. Actually, its not because of the moderation. I strive to approve each and every comment whether its a issue or a complaint (about me too). Its just that readers are soo good to write words nicely and in English 😀
Now the problem, the Notification just work awesome at times and then at other times they come stupidly slow. I guess network has a role to play here, but not entirely network dependent. My Asha 311 works very fine with WhatsApp, never ,missed a notification. WeChat and others are kinda sad. They’ll work or they won’t work, no guarantee. As for the 501 and new Asha OS, its pretty new and there are surely some bugs which need to be fixed. Other than that, its fine. Not everyone faces the notifications issue, but not all are safe either. Its something of the sort of a luck game 😛
503.. hmm.. Let’s see there’s no detail yet. It will come after the 502 though. Guess wit will be here by next year, but no commitments until officially announced. Nokia is too good at breaking my guesses 😀
Two questions!
First: is this happening with someone else? Sometimes, the push notifications (for whatsapp, facebook, email, etc) lacks (the notifications simply stop, even if I got new updates)! Then I have to restart the phone so they come back again. It’s really annoying! This was happening with the previous version of the firmware too. I thought they had corrected this bug, but, nope! It seen that when I pass much time with the phone turned on, without restart it sometimes, the push notifications don’t work after sometime. It’s ridiculous! =
Second: where is the copy/past function??? I’ve heard a guy from nokia saying that this function will be available with this update, but, nope too. =\
Thanks for all the info. Your blog rocks!
To what i know, Yes! The push notification issue is happening with many where they miss most of the notifications and a restart brings them back to life. However there are also some persons who are able to receive them normally. I don’t know of a solution to this and probably restarting is all that you can do. WhatsApp seems to be working fine for everyone though :/
Copy Paste was not included in this built and I guess none of Nokia guys said that its coming in this update. They however did mention that its coming and might only be added to the newer 502 and 503 for now and maybe 501 will receive an update later in the future. However this is still not certain. Will let you know if I come to know any more about this matter.
Thanks for the nice words 🙂 Keep coming back often 🙂
How bout asha 311? 🙂
na.. no new updates yet. Not expected either 😛
When do you expect the new update for asha 311?? 🙂
Sadly, I’m not expecting an update anymore 😛 Lets see 😀
yeah . . .thnks 4 d info . . . . also im not able to set password protection after the update through phone lock . . . .did any1 experienced it
Using the password protect option prior to update, updated the phone via OTA, works fine. Has a password confirmation tick box added. Did you update via NSU and clear the data?
Don’t think that the NSU update will remove it entirely. Could be some other issue :/
hey admin . . . . . . how could it be possible that update via phone is only 6.9 mb & through NSU it is about 127mb
The FOTA only have the additional features of version 11.1.1. And in NSU the 127 MB is the size of the whole firmware inchuded the 11.1.1 updates. When u update through NSU, it formats ur phone and reinstall the firmware with updates. Hope you get it. 🙂
I read your total process carefully. Also read all comment and got a clear information for firmware update in ASHA 501, Thanks Bro.
Feels cool. Thanks for the comment 🙂
Hi admin,
Good to see a dedicated thread with the tutorial. I just updated and trying whatsapp. How did you get the screenshots of the phone? is there any method to take screenshots? Changes in new firmware are Fastlane- selection of apps- you can actually choose which apps you want to see in your fastlane. Also UI seems more fluid. Hope they have resolved other bugs with this update as well. Do you have a changelog for the improvements?
No such change-log was released, but I noticed some tidbits like the Alarm Volume is now pushed to 12 from the earlier 9. Plus, the push notification system got some mighty improvements. Also another nice addition is that now you can disable camera sounds out of the box (this happened with my test unit. Still looking for a confirmation).
There would be lots of more tiny improvements which you’ll notice as you use the phone 😀 As about the screenshots, they come from RDA and there has been no tool around for consumers to easily take screenshots from Asha 501.
At last finally, We got the update which supports whatsapp. Thanks for saying it even Before. 🙂 😛
Just testing WhatsApp on this now 😛
Works so cool and awesome.. However I still have the tiny complaints about how it works on all the S40 phones 😛
Yeah the whatsapp is really cool 🙂 And one more thing i liked the most is ” Tap on any file and click on share option there you will find all the accounts which is in old S40. but now the addition/Integration of whatsapp in that share option is really awesome unlike wechat or line”.
> Youtube can stream via wifi(Laptop Hotspot) which was not possible earlier.
>One request from myside is Please make a thread showing the VoIP settings in this phone and Suggest an Account which has more options for ex like Ippi or Friend Caller etc etc 🙂
Hi,
I am unable to download the update, have been trying since 30 mins, i get unable to download, something went wrong message. I am trying to do it from my service provider not wi-fi.
Maybe your connection is too slow? Try again in early morning when the load on network is minimalistic 🙂
nokia asha 503
when i connect my asha 501 phone to nokia pc suit for update,there is shown that not supported file…plz help me out of this problem
Nokia Suite does not support any of the devices running Asha Software Platform.
Sir my contact application is not open please help me