Fix: Start Menu & Cortana not Opening in Windows 10

Update: It seems that the final version of Windows 10 is also affected by the issue. The start menu fails to open after upgrading from a previous version of Windows.
Windows 10 is currently available as Technical Preview which means that there are still a lot of issues and bugs which need fixing before the Operating System gets ready for use by consumers. Some users using the Windows 10 Technical Preview (build 9926) are facing an odd issue where the Start Menu (and Cortana/Search) would not work/open anymore, no matter if they click on the Start Button, Press the Windows key on the keyboard or press Ctrl + Esc. System Restore seems to be the cause of this error, but there can be more. Anyways, here’s how to sort it out.

Making the Windows 10 Start Menu Work Again

There can be multiple reasons for the broken Start Menu and as usual, one solution cannot fit everywhere. Still, you should definitely give the following a try and who knows, the Start Menu starts working again, saving you from a full reset or reinstalling Windows 10 again.

Do backup any data you’ve saved in the Modern Apps  as all of them will be re-installed. Desktop software and apps won’t be affected though.
  1. Open Windows PowerShell as Administrator
    1. Right click Start button
    2. Choose Command prompt (Admin)
    3. Key in Powershell in the black window and hit Enter
  2. Paste the following command in the Administrator: Windows PowerShell window and press Enter key:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  3. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
  4. When it finishes, try hitting Start and hopefully it’ll start working. If not, this solution won’t apply to you, 10 start button and menu

Are you able to solve it for you by following the procedure mentioned above or it fails? If it it fails, do make sure that you ran Powershell as Administrator (window will be called Administrator: Windows PowerShell ) and gave the command enough time to execute.

Other Fixes Suggested by Visitors

Uninstall Dropbox and then Disable AutostartRobert Gavick suggested in comments that uninstalling dropbox fixed the issue for him. So if you have dropbox installed on your Windows 10 PC, just uninstall it. You can then re-install it, but set it to not to autostart at boot.

Boot into Safe ModeDebbie W. mentioned in comments that booting the PC into safe mode and then normally fixed this problem on multiple PCs. Others have also confirmed it to be working for them. So do give it a shot if you’ve exhausted all other options. Read more in her comment.

Uninstall CCleaner or Avast AntiVirus – CCleaner and Avast AntiVirus are two known softwares culprit of causing this error. So if you have any of these installed, just get rid of them soon.

Still no luck? You can get everything to work fine by creating a new user account and working under it. You will lose some of your user data, but most of the files and documents can be transferred over by copying the data from Desktop, Documents, Pictures and other libraries.

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1,807 Responses to Fix: Start Menu & Cortana not Opening in Windows 10

  1. Anders June 10, 2016 at 7:35 pm #

    Thanks, worked for me. I did exactly as Debbie said.

  2. compdoc June 12, 2016 at 12:27 am #

    While researching why Start wasn’t working on one of my systems, I saw mention of disabling shell extensions which seemed a valid thing to check. There’s a small program to view shell extensions, but I don’t know its creator: ShellMenuView

    Running it shows lot of stuff but after sorting by Company names, one thing that I noticed was that Malwarebytes had installed a shell extension. I was sure their shell extension wasn’t needed, so I uninstalled the program to see what would happen and BAM!, my Start button started working again.

    And another happy customer. Whew!

    • Ront July 24, 2016 at 6:10 pm #

      Thank you, compdoc, it worked for me also!


  3. Amit June 12, 2016 at 4:20 am #

    Alternative way, so to settings > Personalization > Start > Turn off “Use Full Screen”.

    Restart the computer. This worked for me.

    • Wesley July 15, 2016 at 10:17 am #

      this worked for me too except vise versa because my start screen was already not in full screen

    • Surfer July 30, 2016 at 3:55 am #

      Also worked for me (after trying other stuff – so could b the combo – or not) ,
      thank you 🙂

  4. Anish June 15, 2016 at 1:26 am #

    This Worked for me.. Thank You..

  5. Esther June 16, 2016 at 1:11 am #

    Yes! It woks also for me!! Thanks a lot ??????

  6. Henry P June 26, 2016 at 8:57 pm #

    I get this problem from time to time. I don’t know why, but the following worked for me:
    1. Right click Start button
    2. Choose Command prompt (Admin)
    3. Type in SFC/SCANNOW
    4. When it’s done (it will probably tell you it found no problem), restart the computer.

    • Percy July 4, 2016 at 11:17 am #

      It didnt work for me 🙁

    • John Watson November 14, 2016 at 6:01 am #

      Well this is strange because the “Start Button” problem is that “it DON’T work” so right clicking on something that doesn’t work IS futile….

      • Narender Singh November 14, 2016 at 11:38 am #

        Ironically, only the left click stops functioning. The start button still responds to the right click and shows the available options.

  7. Percy July 4, 2016 at 11:11 am #

    hi . am having this problem – my start edge playstore notifications and rightclick on task bar are not working ! I have tried all possible solutions i found on the net – using powershell ,scannow,dism cmd( it shows source file not found),start menu trouble shooter(apps not installed properly error found but could not automatically fix it ),restarting/ending explorer,regedit.exe checking , killing RuntimeBroker, opening in safe mode,disabling fast reboot ,toggling start menu and task bar , adding new account(which i was not able to do in settings only from cmd i was able to do )and finally reinstalled windows 10 with keep my files option .It just doesnt seem to work ! Please please someone tell me how to fix this . its driving me crazy .
    Thanks in advance

    • Narender Singh July 4, 2016 at 6:43 pm #

      Hi since you’ve tried pretty much everything already, maybe your best bet now is to backup everything and do a 100% clean install of Windows 10.

    • Sneh Jogani July 8, 2016 at 8:23 pm #

      i’m having the same problem

  8. Cyrus Nk July 8, 2016 at 3:02 pm #

    Thank you for the trick it worked for me

  9. Bon July 10, 2016 at 1:46 am #

    Get rid off drop box and bang it

  10. Going to Apple July 14, 2016 at 3:50 am #

    I have done all of the above and start menu, task bar and sometimes task manager (from ctrl+alt+del) will not run. Windows update is non-existent. Windows 10 reminds me too much of Windows ME which prior to Windows 10 was the worst operating system Microsoft ever had. Windows 10 is crap.

  11. John July 22, 2016 at 3:11 am #

    This has happened to me twice now in the last year. First time creating a local account worked. Yesterday it happened again and I cannot even create a new account… I found the best fix; …… Windows 7 Reinstalled. Microsoft should be totally ashamed of touting a new OS that added a start button to fix complaints in Win 8 and this is the result. Win7 until 2020 for this company.

  12. Aiko July 29, 2016 at 9:07 am #

    Tried so many ways and this finally worked for me. You da real MVP.

  13. Sandy July 30, 2016 at 7:34 pm #

    It works. Thanks.

  14. noName August 10, 2016 at 3:35 pm #

    it works. Thanks

  15. Noel August 12, 2016 at 9:20 am #

    I have tried it all nothing worked for my PC

    • Narender Singh August 12, 2016 at 9:55 am #

      In that case resetting the PC would be your last option.

  16. Rae D. August 23, 2016 at 1:50 am #

    And how do you open Windows Powershell? This is sorely insufficient instruction; it’s the web, so why haven’t you hotlinked instructions to an explanation what that is and instructions where to find it and how to open it? We’re already frustrated that the start menu isn’t working so where are we supposed to find this? Instead I have to go open another browser page to find out. I think I’ll use another set of instructions instead since this started poorly for me.

    • Narender Singh August 23, 2016 at 9:27 am #

      Oh wow! Maybe you didn’t actually read this out. The very first step has a 3-point instructions on how to open powershell.

      • Cortana the shevel November 14, 2016 at 5:23 am #

        Does anyone here have an issue with cortana search box not working but start button does? if so, can you open the “Cortana and search settings” menu? I can start typing that, it shows up, but clicking it does nothing. Im curious to know if that is apparent for anyone els too.

  17. Dhani October 5, 2016 at 6:51 am #

    Thank you so much.. it works, you’re my angel

  18. george quinones October 7, 2016 at 11:20 pm #

    my son gave me a gift a Lenovo laptop (windows 10) but every time I want to do something in the computer because is on my son-in law names (john) appears on the screen and in some others can I remove my son-in law names and install mine’

  19. AHMET October 12, 2016 at 11:44 am #


  20. abdul muhaimen November 6, 2016 at 1:53 pm #

    It is one of the most common problems Windows 10 Start Button Not Working.After reading many articles and watch videos .I found this video that is work for me .you may try

  21. MagentaGent November 9, 2016 at 4:40 am #

    Thanks! Did the whole command prompt command method(although it took a bit). It fixed er right up!

  22. Srany November 10, 2016 at 2:05 pm #

    Thanks! Works like a sharm!

  23. Jorge Olavarría Romero November 11, 2016 at 11:43 pm #

    Thanks lot!!!! Works like a sharm!

  24. Radim November 16, 2016 at 5:00 pm #

    Hallo mates,
    I have same problem with the start menu and other menu parts of windows ledge, what accured now, after 6 months of smooth, good run of win10. Trouble is, that r-click on programs running also does not work so I am not able to run powershell as admin. Have tried other options mentioned here and on other forums, like SFC /SCANNOW command, whitch found NO data corruption, re-run the explorer etc, only power shell as non-admin does not work (access denied ofc.). I dont use avast (t-630 or symantec, here users dont comply on similar problems) but one last installation of other software (in my case was trial version of acrobat) tried to force me to install avast, whitch I cannot find under my programs cause I declined the installation in the process. For users who have simillar problem i really recommend to install C-Cleaner and run library fix to clean avast out of temporatory files, libraries etc, than reboot and run the windows backup to previous system saved point (dont do a point yourself cause avast will again appear). Than uninstall c-cleaner and reboot again. Fixed for me – good luck.

  25. M. SUMON December 16, 2016 at 9:22 am #

    my windows 10 start button don’t work.What can i do?

    • Narender Singh December 16, 2016 at 12:05 pm #

      Did you follow the steps mentioned in the article?

  26. skrios December 27, 2016 at 8:07 am #

    Finally…something that worked! Thanks for the help.

  27. jn January 8, 2017 at 2:24 am #

    Thanks, it finally worked for me, after weeks trying and trying everything helplessly. Thank you again

  28. Eric January 8, 2017 at 2:55 pm #

    Thanks. It’s really work for me

  29. rmanzano January 16, 2017 at 6:39 pm #


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