How to Hard Reset a Windows Phone (Nokia, HTC, Samsung or Huawei)

Reset a Windows Phone via InterfaceSometimes you start facing a continuous problem with your phone and the situation so arises that you are required to rest your phone to factory to get rid of the annoying problems. The same is the case with every phone OS available, but here we’re talking about Windows Phone. Here’s a guide to help you hard reset your Windows Phone if you’re facing any problem.

Note: Once you reset your phone, it will return to the factory settings state and you won’t be able to get back your files/settings or anything, except if you already have a backup.

Now there are two ways to hard reset your Windows Phone, one is via the Menu/Interface and the other is the various hardware key combinations (different for each manufacturer)

Resetting a Windows Phone through the Interface:

To rest your phone through the interface, follow these steps. These steps are the same for every manufacturer, be it Nokia, Samsung or HTC.

  1. Open settings.
  2. Scroll and tap on About.
  3. Now tap on reset your phone.
  4. Finally confirm by tapping on Yes

Resetting a Windows Phone using the Hardware Keys

This procedure differs from manufacturer to manufacturer. Sometimes the procedure also differs between various models from the same manufacturer. We’ve tried to cover it all here.

P.S: If your phone isn’t responding it at all, you can shut it down by soft resetting it. This can be done by holding the power button for over 10 seconds.

Hard reseting a Nokia Lumia

If you own a Nokia Lumia phone, following are the steps to Hard Reset it.

  1. Power down (switch off) your phone.
  2. Press and hold (keep them pressed) these buttons – Camera + Power + Volume Down.
  3. When the phone vibrates after a few seconds, release the power button, but keep Camera and Volume Down button pressed.
  4. Release both of them after around 8-10 seconds.
  5. Your phone will be reset.

Hard Resetting a HTC Windows Phone or Samsung Ativ

The procedure for HTC and Samsung remains the same. Follow the steps below:

  1. Power down (switch off) your phone.
  2. Press and hold the Volume Down button alone.
  3. Now press the power button and Release the Volume Down button.
  4. An exclamation mark will appear.
  5. Press Volume Up button.
  6. Press Volume Down button
  7. Press Power button.
  8. Press the Volume Down button
  9. Your phone will be reset.

Hard Resetting a Huawei W1 Windows Phone

The procedure to reset the Huawei W1 is quite similar to the Nokia Lumia. Follow these steps:

  1. Power down (switch off) your phone.
  2. Press and hold these buttons – Camera + Power + Volume Down.
  3. After a few seconds the phone will vibrate. Release the Power Button now, but keep holding the Camera and Volume buttons.
  4. Release both the buttons when you see the screen.
  5. Tap on the Windows Key twice to confirm the reset.
  6. Your phone will now be reset and all data will be deleted.

Facing any problem in resetting your phone? Leave your inputs in the comments section below and we’ll try to help you out with your problem.

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24 Responses to How to Hard Reset a Windows Phone (Nokia, HTC, Samsung or Huawei)

  1. Will September 11, 2013 at 10:42 pm #

    My windows 8 phone has copied my other windows 8 iphone how do i uncopy it ?

    • singhnsk September 12, 2013 at 9:10 am #

      Couldn’t understand you brother. What do you mean?

  2. Maya September 19, 2013 at 9:30 am #

    I tried above steps with my nokia. Two reset buttons show in Black screen afterward, and its still there, Please help

  3. mr fojo November 20, 2013 at 2:05 pm #

    Using the huawei w1, I’m getting a blue screen after turning it on

  4. Setopa April 14, 2014 at 7:11 pm #

    I am using Huawei Ascend W1 and I get blue screen (Screen of death) after turining it on. The phone keeps turning itself on and off every 2 to 3 minutes but it never gets past the blue screen. Please help.

    • Narender Singh April 14, 2014 at 7:34 pm #

      Seems like a hardware issue. You need to visit their care center for help.

      • Setopa May 15, 2014 at 4:21 pm #

        Thank you Narender Singh. I will visit their service centre.

      • swastik May 18, 2014 at 6:25 pm #

        dude u r awesome and yeah u r doing a very good work
        this is all i can say

        • Narender Singh May 18, 2014 at 8:03 pm #

          Thank you, buddy 🙂 Hope the info was helpful.

  5. chereze September 20, 2014 at 4:48 pm #

    i’m still have a problem to switch my huawei w 1- u00 phone on, it stilla blue screen.

  6. WENDY December 3, 2014 at 2:13 am #

    i have done a hard reset on my huawei ascend and it is now stuck on a windows boot screen saying i should insert windows installation disc, please help

    • Narender Singh December 3, 2014 at 1:44 pm #

      Something weird happened. Unfortunately, no solutions are available unless you manage to find the full ROM and the flashing software used by Huawei. Better visit the service center.

  7. Krissy February 2, 2015 at 1:10 am #

    My huawei keeps coming on .

  8. Henry July 1, 2015 at 4:28 am #

    I’m having a Huawei w1-u00 and it won’t turn on. It gets stuck on some sad face smiley and i can’t reset it to. Can anyone help me out please?

    • Narender Singh July 1, 2015 at 7:48 am #

      Were you able to put it to reset and it failed? Or you’ve not yet managed to put it to reset? If the reset failed, you’d be needed to flash it with factory ROM.

      • Henry July 1, 2015 at 9:53 pm #

        I tried to reset it but failed. Please how to i flash it with factory ROM?

        • Narender Singh July 1, 2015 at 10:16 pm #

          That’s something you’ll be needed to use Google for. I’ve only experienced with Nokia Lumia phones and there flashing stock ROM is an easy task.

  9. Bluedot September 2, 2015 at 1:44 am #

    I forgot my Huawei W1 password please help I tried the above strategy but it didn’t help

  10. giddie November 18, 2015 at 7:37 pm #

    please help. my snapdragon windows phone by qualcomm cannot start. have tried hard resetting but no luck

    • Narender Singh November 19, 2015 at 6:54 pm #

      Try using the Recovery Tool to recover it.

  11. emily November 20, 2015 at 2:13 am #

    Yeah I’m try to hard rest my Nokia HTC and when I push the down button then push the power.. It turns on and I don’t see the exclamation mark

  12. Momina March 6, 2016 at 9:19 pm #

    My huawei g7 is not getting charged, it just shows red blink. Then it get turn on for 3 seconds and then again get off.
    I badly want my data back but no shopkeeper is helping me out

  13. Steve moses April 1, 2016 at 10:58 pm #

    Hi I’ve tried my huawei w1but the screen it’s just blue what can i do?

  14. Dennis December 28, 2016 at 2:10 am #

    I have hard reseted my huawei w1 and can’t add an email account it keeps on telling me(we can’t connect right now please try again later)what should I do? Please help

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