Easily Block Calls and SMS on Nokia Lumia (Amber Update Needed)

Nokia is continuously bringing new and improved features to its Lumia range of phones. The dedication of Nokia is so much that at a some point we feel that Nokia is doing a better job than Microsoft in supporting the platform. One of these great creations by Nokia is the ability to block calls and SMS from certain numbers. This feature comes in the form of an update to Extras and Info app and can be used by all the devices running Nokia Amber Update.

If your device was shipped with the Amber pre-installed (Lumia 625, 925 and 1020), or if you’ve already received the Amber updates (Most Lumia 920s have), you can follow the steps below to block calls and SMS from particular numbers.

Blocking Calls and SMS from Certain Numbers

Although its super simple and easy to use, still here are the steps which you can follow on your Nokia Lumia to block a number from Calling or Texting you.

  1. Tap on the Phone tile to open your recent calls.
  2. Long tap on the number from which you want to block Calls and SMS.
    Block a Number
  3. Tap on Block Number…
  4. Accept the confirmation and from then onwards, you won’t receive any calls or texts from that particular number.
  5. Follow the same steps to add any more numbers to the blocked list.

Removing Blocked Numbers, Logs and Deactivating Blocking

Once a number is blocked, its obvious that you will not be willing to let it stay in the blocked list forever. So here’s the solution for that.

  1. Swipe Right from Start Screen to reach All Apps
  2. Tap on Settings and locate Call + SMS Filter
  3. Here you can:
    1. Turn call blocking Off and On.
    2. Manage which numbers are blocked.
    3. Check the logs about How many call and SMS were blocked.
    4. Manage some Advanced settings like Notifications and block withheld numbers.
  4. You can also block calls from callers who are not showing their numbers i.e. using Private Numbers for calling.
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47 Responses to Easily Block Calls and SMS on Nokia Lumia (Amber Update Needed)

  1. leo November 3, 2013 at 12:12 pm #

    only delete item option is shown .

    • Narender November 3, 2013 at 1:19 pm #

      Are you running Amber? Have your updated the Extras app?

  2. deepak November 6, 2013 at 7:41 pm #

    I hav update my nokia lumia 720 with the amber update bt thn tuu it shows the delete item ….????plz help…

    • Narender November 6, 2013 at 10:20 pm #

      Use Nokia Pusher app to update all your Nokia apps. The option is provided as an app update.

  3. vidya November 7, 2013 at 2:55 pm #

    hi iam using lumia 625 im not able to find call/sms filter option can some one guide me

  4. steve November 12, 2013 at 9:56 pm #

    Thanks so much for publishing this. Works great on my 920; I really appreciate it.

    • Narender November 14, 2013 at 10:33 am #

      Thanks for the comment, Steve.

  5. wendy handler December 11, 2013 at 7:15 pm #

    My Lumia amber will not give me the call blocking function .i tried the method u said, and I still can not get it

    • Narender December 11, 2013 at 9:42 pm #

      Use Lumia Pusher to update your system apps.

  6. Spyros December 12, 2013 at 5:42 pm #

    So this feature cant be obtained on lumia 800??? fck!!

    • Narender December 15, 2013 at 12:38 pm #

      Sadly not :(

  7. audity December 24, 2013 at 12:57 pm #

    I hv reset my phone settings. Thats why i hv lost the call and sms filter. How can i find it ?

    • Narender December 24, 2013 at 2:24 pm #

      As I responded to many other comments, update your system apps using Lumia Pusher.

  8. Marshal December 26, 2013 at 12:19 pm #

    I’m using Lumia 920 but Call + SMS Filter App is not available for this , What should i do?

    • Narender December 26, 2013 at 2:37 pm #

      It is available. Is your phone updated to Amber? Try after updating your system apps.

  9. Graham December 26, 2013 at 9:37 pm #

    I have the SMS blocker switched on but I still get SMS from blocked numbers. What do I do now?

    • Narender December 27, 2013 at 3:11 pm #

      Kinda strange. Have you added the full number with country code? Try restarting.

  10. aarthi December 27, 2013 at 11:12 am #

    hy help me……. i m use lumia 720….. how cn i gt ths app…….. i need to block calllla nd sms

    • Narender December 27, 2013 at 2:45 pm #

      Update to Amber and then update your system apps. That’s all you need to do.

  11. aarthi December 27, 2013 at 11:19 am #

    i update lumia pusher…but after clicking tht call and sms filter….ur phone software needs to be updated…… what i need to do helllllp meeee ;-(

    • Narender December 27, 2013 at 2:43 pm #

      Have you updated your phone to the Lumia Amber update?

  12. sumi January 2, 2014 at 12:03 pm #

    U can update ur phone software in settings
    and to block a call
    go to call history
    long tap a name
    select block number
    done

  13. Cartie January 27, 2014 at 3:39 pm #

    What about Nokia Lumia 620

    • Narender January 28, 2014 at 12:11 am #

      It will work :)

  14. Cartie January 29, 2014 at 2:20 pm #

    Pls instruct as so how to block calls and sms on the nokia lumia 620

    • Narender January 30, 2014 at 8:48 am #

      If you have the Lumia Amber or Lumia Black update, read this post and you’ll have all the knowledge you need.

  15. Janet January 30, 2014 at 7:27 am #

    Just got a Nokia 1020 yesterday it came preupdated with the black software not amber, is there way to get amber so I can use the block option. You say Lumia push, how do not do that.

    • Narender January 30, 2014 at 8:44 am #

      Hello Janet. Actually you’re at a better position. Lumia Black came after the Lumia Amber update. So you have all you need. Just long tap on a contact (in call history) and you can send it to the block list. If there’s none, you should update your system apps. Let me know if you need more help.

  16. Janet January 30, 2014 at 9:29 am #

    Yes, thanks for help did download the sysapp and everything fell in place. Loving the black software and the 1020, had a 920 but the 41 mega pixel is great. Windows Phones just keep getting better

  17. k February 2, 2014 at 11:15 am #

    I did update extra info but keeps on saying can’t connect to store something went wrong. What should I do?

    • Narender February 2, 2014 at 1:32 pm #

      Check your connection.

  18. nawab February 3, 2014 at 1:15 am #

    Hey! I have Nokia lumia 625 , and i have installed call + sms filter app, but when i am opening it then its not opening but There Is something written That There Is some problem occuring, now whats This?? Why its not downloading ????

  19. Umair February 8, 2014 at 3:26 pm #

    I have lumia 800 and i want to use call + sms filter app kindly help me.

    • Narender February 9, 2014 at 1:41 am #

      Will not work on Windows Phone 7.x devices.

  20. NO coment March 1, 2014 at 8:05 am #

    No time option (disable on work – enable on weekend)

  21. mantz March 17, 2014 at 12:54 am #

    Without paying on Win. Store we cant get Blacklist app? Or… If i long tap on number it isnt showing me to block it. Why? I have Nokia Lumia 625

    • Narender March 17, 2014 at 9:17 am #

      You don’t need to pay for this. Please go to Settings> Call + SMS Filter and make sure it is enabled.

  22. niki March 23, 2014 at 9:03 am #

    Call sms filter not working on my Lumia 520 pls help

    • Narender Singh March 24, 2014 at 3:36 pm #

      Whats the issue?

  23. Darla March 29, 2014 at 11:50 pm #

    I have a Lumia 1020 and I keep following the long tap to block a number. It is an 800 number, though, and it keeps coming through even it shows on the blocked list. Is there a way around this?

    • Narender Singh March 30, 2014 at 8:52 am #

      Probably not. Make sure you have the latest update to Call+SMS Filter. There’s nothing beyond that.

  24. Rohit Kharel March 30, 2014 at 12:28 am #

    i am using nokia 710 i want to block calls but doesnt seem to work in 710 what can i do plz help me….

    • Narender Singh March 30, 2014 at 8:51 am #

      Sorry. This is only for WP8 running devices.

  25. esha March 31, 2014 at 8:05 am #

    I hav a lumia 520 and i downloaded the call+sms filter app…but wen i try to open it..it just shows ‘something went wrong. Try again later or restart your phone’
    what do i do?? I need this feature asap…..

    • Narender Singh March 31, 2014 at 7:10 pm #

      Are you running the Lumia Amber or higher?

  26. Ravali April 3, 2014 at 10:18 pm #

    hiee sir Can u please help me in activating call + sms filter in nokia lumia 720….i even downloaded amber also

    • Narender Singh April 3, 2014 at 11:34 pm #

      Can you find the Call+SMS filter in the settings after installing Amber?

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